A Six Sigma Special With Joshua Robichaux

A Conversation with Jazmyn Mackie

Jazmyn Mackie is currently a student at the University of New Orleans studying Hotel Restaurant and Tourism. We shared a conversation with Jazmyn about her path through the Warren Easton Academy of Hospitality and Tourism, what drives her passion for hospitality as well as how she is working to follow in her parent's footsteps as an entrepreneur. We hope you enjoy the conversation.

A Conversation with Joi Alexander

In this episode, we are joined by Joi Alexander, Regional Catering Sales Manager for CAVA. Joi shares details regarding her 20 year experience in the hospitality industry after starting as a Catering Administrative Assistant.  We were impressed by her accomplishments and hope that this conversation inspires others to carve out a path of growth similar to hers.  Although faced with challenges over the course of her career, she overcame them in a truly remarkable way.

A Six Sigma Special With Joshua Robichaux

In our conversation with Josh, we discussed the importance and benefits of Six Sigma as well as how it impacts the way each of us leads today. Six Sigma is a data-based, disciplined approach and methodology that assists in eliminating defects. We had the opportunity to discuss how each of us participated in this process during our time with Starwood Hotels and how that has carried into the way we approach problem-solving today. We hope you enjoy this brief special segment.

A Conversation with Joshua Robichaux

In this episode, we are joined by Joshua Robichaux, General Manager of The Pontchartrain Hotel. In our conversation, Josh shares the path that brought him from Doorman to General Manager. We discuss leadership and discuss the importance of the housekeeping department. Josh also shares how he was able to transfer his skills to a hotel that supports medical tourism as well as his views on the future of hospitality.

A Conversation with Johanna Martin

Johanna Martin joins our conversation today. Johanna is the Director of Housekeeping at the Hilton New Orleans Riverside. As the Director of Housekeeping at the largest property in New Orleans, Johanna shares her unique perspective on hospitality. Johanna also shares the story of how she began her career in hospitality, the barriers she faced as she entered the industry as well as the passion she has for the industry. We're excited to share the story of this Latina in leadership. We hope you enjoy listening as much as we enjoyed having the conversation with Johanna.