The Knowledge Capital Podcast

Why Starbucks adding delivery could harm their experience

13 min · 17 dec 2018
aflevering Why Starbucks adding delivery could harm their experience artwork

Beschrijving

Recently Starbucks announced they were doing a deal with Uber and now they have capability of delivery. This podcast episode is diving into why delivery is potentially going to ruin the customer experience of going into Starbucks aka “The Third Space”.

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