16: How Novalé Delivers Quality with Bryan Dunlop

20: How to Plan Your Renovation Like a Pro

Learn how to plan your renovation the right way with Novalé’s experts: Interior Designer Jamie-Maree, Head of Design Marina Novkovic, and Head of Delivery (Operations) Kristian Jones. They cover renovation budgeting, layouts, materials, timelines, approvals, and the biggest homeowner mistakes. Perfect for anyone planning a kitchen, bathroom, laundry or apartment renovation. Novalé Bathrooms & Kitchens | Website: https://novale.com.au/ | FREE Estimate: https://sales.novale.com.au/book-an-appointment?

19: Kim & Corey from The Bathroom Guide

Kim & Corey, founders of The Bathroom Guide and Vision Bathrooms Gold Coast, hop onto this very special episode to chat about their wild beginnings into Bathroom Renovations, educating customers about the industry as well as sharing their uncanny resemblance to Steve's & Marina's journey. The Novalé Podcast Ep. 19 🙏 Special thanks to the Hills Podcast Studio at the Bella Vista Hotel for providing us the space to record this episode.📍Find Kim & Corey here: https://www.thebathroomguide.com/ https://www.visionbathroomsgoldcoast.com.au/ [https://www.visionbathroomsgoldcoast.com.au/] Timestamps: ⏱ Timestamps: 00:00 Intro 02:34 Corey's bio 04:48 Tornado Potatoes 07:28 Start of Vision Bathrooms GC 10:09 Kim's bio 11:57 Why The Bathroom Guide started 19:00 How Kim & Corey discovered Novalé 20:03 Steve's & Corey's identical paths 23:00 Why Novalé's bathrooms look so different? 24:04 How Novalé inspired Kim & Corey 25:31 Why proper planning is crucial in renovations 30:10 Realistic project timeframes & deadlines 33:00 Maintaining quality in a growing business 35:54 Not being pushy to customers 39:47 Customers hiding their budget 46:03 Competitor pricing & dodgy renovators 54:03 Costs in a Bathroom renovation business 57:59 Marina's & Steve's advice for Kim & Corey 1:06:28 Final words to Kim & Corey

18: Meet Anna: The Interior Designer Behind Novalé Kitchens

In this episode, we sit down with Anna, our talented Interior Designer at Novalé, to chat all things kitchens. From layout and functionality to materials and finishes, Anna shares her design approach and insider tips for creating a kitchen that’s not only beautiful but also practical for everyday living. Whether you’re planning a kitchen renovation in Sydney, dreaming of a designer look, or just love hearing from experts in the renovation space, this episode is packed with inspiration and ideas.   👩‍🎨 What you’ll learn in this episode: • The key elements Anna considers when designing a kitchen • How to balance aesthetics with functionality • Common mistakes homeowners make (and how to avoid them) • Anna’s go-to tips for timeless kitchen design   🔔 Don’t forget to subscribe to the Novalé Podcast for more expert advice on bathroom, kitchen and laundry renovations.   📍 Based in Sydney & surrounds, Novalé specialises in bespoke renovations Built with purpose, Made for life.

17: Getting to Know Novalé's Site Managers

Meet 3 of Novalé's Site Managers (Marc, Sam & Andrew) who deliver our customers' dream bathrooms, kitchens and laundries. Every Novalé renovation has a dedicated Site Manager assigned. They ensure that the job is running smoothly and on schedule whilst doing a lot of work behind the scenes to keep sites clean, trades organised and customers at ease during the process. Simply put, a Novalé renovation would not be possible without Site Managers like Marc, Sam and Andrew. Tune in to learn more about their stories, why they joined Novalé and what set it apart from the rest. ⏱ Timestamps: 00:00 Intro 01:41 Andrew's bio 02:01 Working for celebrities on super yachts 02:36 Making furniture 03:56 Andrew joining Novalé 05:31 Sam's background in Kitchens 06:32 Sam joining Novalé 06:45 Novalé's rigorous interview process 07:45 Marc joining Novalé from the start 08:08 Working for Suncorp Bank 08:31 Working with Steve as a tiler 09:53 Is 22 a good age to start a trade? 11:11 Still being on the tools as a site manager 12:06 What set Novalé apart from the rest 12:39 Why Sam joined Novalé 13:57 Why Andrew joined Novalé 15:11 Other renovator stories from our customers 16:09 Renovating with Novalé vs. neighbour's renovator 17:57 Ensuring quality through steady workload 19:56 Why Site Managers like using Buildertrend 21:28 How easy it is for customers to use Buildertrend 22:22 How Novalé does site protection 24:11 How proper site protection & cleaning keeps customers at ease 25:19 Why Site Managers like keeping sites clean 27:01 Marc's customer story 28:24 Tips for future customers 29:27 Practical Completion and handover 32:11 Andrew's funny story 33:18 Sam's Tim Tam story

16: How Novalé Delivers Quality with Bryan Dunlop

Novalé is one of the only Bathroom & Kitchen renovators in Australia to attain ISO9001 accreditation. This is a global qualification generally sought after by high performing organisations with customer service excellence such as Hilton Hotels and Apple. Bryan Dunlop, Head of Operations at Novalé explains what ISO9001 is, why Novalé has it and how it affects the customer in how we consistently deliver our products and services.