Success > Satisfaction

Projective Research

In this conversation, Matthew and Kyle Soucy delve into the world of projective techniques in UX research. They discuss the importance of these techniques in eliciting deeper emotional responses from participants, the challenges faced in qualitative research, and the balance between generative and evaluative methods. Kyle shares insights on navigating sensitive topics, the impact of research on stakeholders, and the democratization of research practices. The discussion highlights the need for researchers to take a stand and advocate for user-centered approaches in a fast-paced business environment.

Research Integrity in the Age of AI

In this conversation, Matthew and Clara explore the dynamics of UX design, the impact of AI, and the importance of problem definition in creating effective user experiences. They discuss the hype surrounding new technologies, the role of research in product development, and the need for critical thinking in evaluating information sources. Clara shares her personal experiences in UX and the challenges of integrating technology in healthcare, while also reflecting on the importance of human connection in an increasingly automated world.

Design is a Spectrum

In this conversation, Matthew and Erin discuss the intricacies of user experience design, focusing on Erin's role at Xero and the importance of research in creating user-centric products. They explore the balance between generative and evaluative research, the significance of design systems, and the challenges posed by agile methodologies. The discussion also touches on the future of design education and the evolving roles of designers in the industry.

Success > Satisfaction

In this conversation, Matthew and Scott explore various themes related to networking, usability, user experience, and the importance of understanding user needs. They discuss the Jobs To Be Done methodology, the challenges faced by consultants, and the role of AI in research. The conversation emphasizes the need for effective measurement of success over mere satisfaction and reflects on career aspirations and the evolving landscape of user experience research.

Against Apathy

In this conversation, Lee and Matthew explore the themes of apathy, nihilism, and the complexities of professional identity within the design industry. They discuss the challenges designers face in client relationships, the importance of trust and expertise, and the ongoing journey of self-discovery. The dialogue emphasizes the need for empathy, collaboration, and authenticity in design, while also reflecting on the search for meaning and fulfillment in work.