TNT Open Mind Insights - Mental Health Interview Series
What happens when the provider handing out the prescriptions is the one who starts to question them? Jocelyn Ligayo spent years watching strong pain medication get prescribed for the simplest cases, first as a bedside nurse and then as a nurse practitioner in pain management. A patient who threatened her life over a refill became the turning point that moved her into primary care, where she now serves unhoused patients through Hope Christian Health Center's outreach program in Las Vegas. In this conversation, Jocelyn talks with Yami Reyes-Lima about facing her own assumptions — about prescribing, about addiction, and about the people she once believed had simply made bad choices. She gets honest about the stigma she carried into the work, why she says it's often the soul that's in pain and not the body, and what she thinks every provider owes the patient in front of them. Whether you work in healthcare, prescribe for pain, or care about how we treat people living with addiction, this conversation is for you. Chapters: 0:00 – Introduction 1:38 – Why she became a nurse and chose pain management 4:21 – The reality check: what she believed about prescribing 5:52 – When addiction hit close to home 6:11 – The turning point: a patient's threat 7:41 – Moving into primary care and outreach 8:00 – Facing her own stigma about homelessness 11:13 – What the patients' stories revealed 12:43 – The biggest barrier to care 13:26 – "It's the soul that's in pain, not the body" 14:09 – Caseloads vs. the time to show up 15:06 – Why her director urged her toward the TNT Fellowship 15:57 – Months-long waits for psychiatric care in Nevada 17:14 – Sending patients in crisis to the ER 17:56 – Her hopes for the fellowship and the ripple effect 22:18 – Solutions: kindness and communication 26:57 – What lawmakers should know 29:08 – Family, faith, and staying grounded 31:00 – A message to other providers 36:25 – Closing thoughts and how to help Interview Recorded On: March 20, 2026 🔔 Subscribe for more conversations with providers rethinking how we treat addiction and mental health. 🔗 Watch more interviews in the series: www.tntopenmind.org nurse practitioner, substance use disorder, addiction, pain management, opioid prescribing, controlled substances, provider stigma, homelessness, unhoused, mental health, behavioral health, primary care, harm reduction, addiction medicine, compassionate care, provider responsibility, Nevada healthcare, Las Vegas, underserved communities, TNT Primary Care Fellowship, TNT Open Mind Insights Subscribe to TNT Open Mind Insights - Mental Health Interview Series [https://mysoundwise.com/soundcasts/1777417681925s] on Soundwise [https://mysoundwise.com/soundcasts/1777417681925s]
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