Tracking
Ryan Cole examines the misuse of "what gets measured gets managed," tracing it to V.F. Ridgway's 1956 warning about performance metrics. The episode explores how measurements drive organizational dysfunction when conflated with incentives, rewarding number-chasing over genuine outcomes, and advocates for balancing quantitative tracking with qualitative judgment. Loved this episode? Discover more original shows from the Quiet Please Network at QuietPlease.ai, explore our curated favorites here amzn.to/42YoQGI, and catch just a slice of our AI hosts in action on Instagram at instagram.com/claredelish and YouTube at youtube.com/@DIYHOMEGARDENTV This content was created in partnership and with the help of Artificial Intelligence AI.
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