Were We Lucky, or Were We Good?
Guest: Chris Bartram Outdoor Educator, Mountain Guide and Risk Management Consultant Chris Bartram revisits a challenging experience from early in his outdoor education career, struggling with group dynamics and threatening, disruptive behavior from a student. In revisiting the story, the conversation shifts from a simple story of blame, to a more complex story of organizational, administrative, and environmental factors that contributed to the group's challenges. Applying a systems-thinking lens, Chris explores deeper lessons learned from the event, and wraps up with focused advice for organizational leaders and managers to learn from his experience. Chapters 00:00 Introductions 01:37 Student Behavioral Challenges 04:45 Group Dynamics 07:46 Behavior Management and Health Concerns 11:57 A Brief Change in Student Behavior... 12:56 Analysis of the Incident 22:31 Were we lucky, or good? 32:32 Advice - Listening to the Front Line Workers 33:33 Positive Capacities
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