What The Tech Podcast (AU)
In Part 2 of our Cisco exec series from Cisco Live Melbourne 2025, we sat down with Julie Canepa—long-time Cisco IT leader and former CIO for Australia & New Zealand who later led digital transformation and CX programs across Asia Pacific, Japan & China—to unpack how AI strategy becomes real business impact. We cover moving from pilots to scale, building guardrails that accelerate delivery, linking AI to customer-experience KPIs, and reskilling teams for “everyday AI.” What you’ll learn: * The scale playbook: ownership, controls, and value stories that land with the business. * People–Process–Technology: raising AI fluency and reskilling at speed. * Measuring what matters: tying AI to CX and board-level outcomes. * “Everyday AI”: practical agent patterns beyond the demo stage. Guest: Julie Canepa (Cisco ANZ CIO; APJC digital transformation/CX leader). Series: Special Cisco Executive Interviews — Part 2 (recorded around Cisco Live Melbourne 2025).
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