Care and Consequence

Ep 4: Community-Based Workers: The Heart of the Community Care Hub

34 min · 23. des. 2025
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In this episode, our hosts Becky Betts and Sharon Brown break down what a Community Care Hub is and how it supports individuals across the nine counties Greater Health Now serves in Southeast Washington. They explain how the Hub coordinates resources, connects healthcare and community partners, and uses a closed‑loop referral system to ensure clients receive the help they’re connected to. Becky and Sharon also highlight the essential role of community-based workers, who build trust, guide clients through complex systems, and help address both health and social needs. Together, they share why Greater Health Now believes in this model, and how it leads to stronger outcomes and healthier communities.

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episode Ep 5: Community-Based Workers: Boots on the Ground Stories from Ronni Batchelor cover

Ep 5: Community-Based Workers: Boots on the Ground Stories from Ronni Batchelor

This episode host Sharon Brown sits down with Community Health Worker and Peer Support Specialist, Ronni Batchelor, for a powerful conversation straight from the field. Ronni shares real, boots-on-the-ground stories from her work in the community. She highlights the challenges and resilience she encounters while supporting individuals and families facing complex health and social needs. Together, Sharon and Ronni explore why meeting people where they are matters, and how trust, persistence, and local knowledge are essential to creating meaningful change. Ronni breaks down the vital role that Greater Health Now’s Community Care Hub plays in identifying community needs and connecting people to critical resources like food, housing support, healthcare, and social services. This episode shines a light on how coordinated care and strong referral systems don’t just support individuals; they strengthen the entire community.

20. jan. 202646 min