Digital Transformation with ServiceNow

The Computing Imperative – AI Deep-Dive Summary

10 min · 25. nov. 2025
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Beskrivelse

A brief, AI-generated overview of The Computing Imperative, the Milken Institute’s report on America’s talent engine, authored by Dr. Emily Musil and colleagues. Produced as a demonstration of modern AI tools for summarizing complex research.

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Alle episoder

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Citizen Development with ServiceNow

IT backlogs. Shadow IT. Spreadsheet chaos. In this episode, we explore how ServiceNow enables organizations to scale citizen development [https://www.servicenow.com/solutions/creator-workflows/citizen-development-program.html] safely -empowering business users to build applications while maintaining platform governance. Learn how a federated operating model, built-in guardrails, and tiered enablement can unlock innovation across departments without compromising control. Whether you're leading a Center of Excellence or just getting started with App Engine Studio, this episode breaks down the strategy, structure, and metrics that make citizen development succeed. 🔍 Topics covered: * Why IT backlogs create risk (and how citizen dev helps) * Governance models: centralized, decentralized, federated * Role of CoE, app review workflows, and enablement tiers * What kinds of apps are a good fit (and what aren't) * KPIs that show it's working

25. juli 202519 min