Directionally Correct, A People Analytics Podcast

Check out this episode of the #1 people analytics podcast with special guest, AJ Herrmann [https://www.linkedin.com/in/andrewjherrmann/], Previous Executive Director of Strategic Workforce Planning at Cleveland Clinic! Hosts Cole Napper and Scott Hines welcome AJ for an in-depth conversation that spans covert intelligence work, advanced people analytics, and the human side of workforce strategy. AJ takes listeners behind the curtain of his extraordinary career. Before entering the private sector, he spent a decade as a CIA intelligence analyst and White House briefer, sharpening the analytic tradecraft that now powers his corporate insights. He explains how long nights preparing the President’s Daily Brief demanded precision, discipline, and the ability to question every assumption—skills that translate directly into strategic decision-making for business leaders. With candor and humor, AJ separates Hollywood myth from reality: no car chases, few gadgets, and a lot of quiet, meticulous work at “the Agency,” where influence comes from rigorous analysis and trust. Moving from national security to global corporations wasn’t a simple leap. AJ describes how the transition to management consulting and eventually Cleveland Clinic required the same curiosity and persistence that guided him in government service. At the Clinic, he led transformative role redesign projects to confront healthcare staffing shortages. Rather than simply trying to hire more people, AJ and his team deconstructed jobs task by task, challenging long-standing processes and surfacing hidden inefficiencies. He shares vivid examples of how mapping real workforce activity—down to informal hallway conversations and unrecorded duties—revealed opportunities to redistribute tasks, empower employees, and dramatically improve patient care. Cole and Scott steer the conversation into the future of work and the realities of AI. AJ warns leaders not to fall for vendor hype or “pixie dust” promises. Automation, he argues, changes tasks, not entire jobs overnight. Successful adoption begins with deep understanding of the work itself and the people who perform it. Only then can organizations deploy technology that truly augments human capability. He highlights uniquely human advantages—empathy, creativity, complex problem-solving—that machines cannot replicate and that HR and analytics professionals must champion as they design tomorrow’s organizations. Throughout the episode, listeners also get to enjoy the lighter side of AJ’s journey. From legendary office pranks involving packing peanuts and a life-size Chewbacca to amusing “confusion matrix” games and a story about wearing a fedora in New Orleans, AJ shows that even a former spy appreciates humor and connection. Cole and Scott join in, reflecting on how curiosity, humility, and a willingness to test boundaries can strengthen any team. The discussion ultimately paints a comprehensive picture of how modern analytics can drive smarter, more humane business decisions. Whether it’s identifying weak signals in global intelligence or surfacing trends in employee data, AJ demonstrates that rigorous analysis and a commitment to truth are universal tools. He offers practical advice for HR leaders, data scientists, and executives seeking to balance innovation with ethics: challenge every assumption, question your own bias, and remember that culture and trust outlast any technology cycle. Listeners interested in leadership, workforce strategy, or simply an inspiring career path will find value in every minute of this conversation. AJ’s insights bridge worlds—government and private sector, covert operations and transparent leadership, cutting-edge AI and timeless human connection—showing that the best workforce planning begins with understanding people at the deepest level. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com [https://www.colenapper.com/] for the full archive and show links.

Check out this episode of the #1 people analytics podcast with hosts, Cole Napper and Scott Hines where we talk about embarrassing and challenging stories from our interview experiences to assure listeners that they are not alone in facing difficulties! In this lively and very human conversation, Cole and Scott swap hilarious, cringe-worthy, and sometimes painful tales from their job-search journeys, showing that behind every polished résumé are countless moments of failure, awkwardness, and resilience. The episode kicks off with the hosts admitting that failure is universal and that job hunting often feels isolating—what they call the “Instagram effect,” where everyone else seems to be thriving while you quietly struggle. From there, they dive into a series of unforgettable anecdotes: Scott flying to Los Angeles only to discover his Goodwill suit reeked of must and was covered in deodorant polka dots, and Cole accidentally changing clothes in a company lobby under a security camera. They recall being left behind during a fire drill, enduring marathon interviews without a bathroom break, and even confronting bizarre recruiter questions like “How many windows are in New York City?” or “Do you look after you wipe?” Beyond the laughs, the discussion highlights real red flags in hiring practices—companies that expect candidates to pay for their own travel, organizations that delay reimbursement for months, and workplaces where culture reveals itself through small but telling symbols. Cole and Scott weave these stories into larger reflections on workplace dynamics, from the psychological toll of ostracism (shown in research to hurt more than harassment) to the importance of structured interviews that reduce bias and personality clashes. The conversation also explores the intersection of people analytics and technology. They reference cutting-edge studies on AI reliability in hiring, cautioning companies about automated scoring without a human in the loop. They debate the sustainability of the current AI bubble, noting the massive capital expenditures of big tech compared to modest revenues and the hidden compute costs that make profitability elusive. For listeners in HR tech and analytics, these insights resonate far beyond funny interview stories. Adding depth, the hosts bring in research on personality and career outcomes, such as the long-term Terman study showing that early ambition predicts career success and that job satisfaction by age 30 strongly forecasts midlife fulfillment. They discuss how high conscientiousness correlates with lower frustration in everyday tasks and how loneliness can derail even the most capable people—whether in the wilderness on the TV show Alone or in the modern workplace. Throughout the episode, Cole and Scott remind us that setbacks and awkward moments are not just inevitable but formative. Their openness about personal missteps—from ill-timed phone calls during interviews to “half-pregnant” presentations where they tried to please everyone—underscores a key lesson: growth often comes from the uncomfortable spaces where plans go sideways. By sharing their own stumbles, they aim to “lower the temperature in the room,” helping job seekers realize they’re not the only ones who have struggled, been ghosted, or bombed an interview. Whether you’re an HR professional, a data scientist, or anyone navigating career transitions, this episode blends humor with genuine guidance. It celebrates perseverance, self-awareness, and the value of community in the face of setbacks, making it both entertaining and surprisingly motivational. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com [https://www.colenapper.com/] for the full archive and show links.

John Barry [https://www.linkedin.com/in/john-barry-615804/], Co-CEO of HRBench [https://www.linkedin.com/company/hrbench-inc/], joins the Directionally Correct podcast for our latest HR Tech Voices Episode of 2025. If you like what you hear in this episode, check out HRBench here: https://www.hrbench.com [https://www.hrbench.com]. In this wide-ranging discussion, hosts Cole and Scott talk with John about the journey from classic-car tinkerer to a leading voice in HR technology. Along the way, you’ll hear how HRBench is helping mid-market companies and private-equity portfolios leapfrog years of technical debt and finally make people analytics practical, affordable, and strategic. John shares how he and long-time colleague Jeff Laliberte created a co-CEO model that pairs product vision with sales expertise, allowing HRBench to deliver instant insight by integrating data from more than 80 HR systems. Their mission is to replace error-prone Excel sheets with seamless data integration, offering best-in-class dashboards and reports “right out of the box,” so HR leaders can focus on strategy instead of spreadsheet wrangling. One highlight of the conversation is the Good Job Score, a research-backed engagement survey that ties employee experience directly to financial outcomes. John explains how HRBench partnered with Future of Work investors to scale this tool, giving companies a clear, comparable measure of employee engagement across departments and over time. The hosts also explore how private-equity investors are embracing HRBench. Roughly 60 percent of customers are PE-backed firms that need rapid visibility into turnover, hiring, and workforce costs across portfolios. By automating those metrics, HRBench saves teams dozens of reporting hours each quarter and helps investors pinpoint risks before they become expensive problems—proof that private equity is becoming a surprising driver of innovation in HR. Looking ahead, John describes the platform’s next chapter: layering artificial intelligence on top of its unified data to enable predictive modeling and scenario planning. Imagine forecasting headcount needs or simulating market-wage pressures the moment a competitor raises its minimum wage. HRBench is also rolling out advanced org-chart visualization tools that combine structure with live analytics, helping leaders see retention or performance trends manager by manager. Beyond the tech, John reflects on career lessons—embracing the minimum viable product mindset instead of perfectionism, “faking it till you make it,” and seeking complexity early in your career to accelerate growth. He shares how his own compensation-analytics tools once helped an employee secure a pay adjustment that changed a family’s life, underscoring HRBench’s bigger mission: to use technology to improve humanity. The conversation isn’t all spreadsheets and strategy. John talks about life on Cape Cod, surviving a brush with Hurricane Aaron, and his beloved 1967 Pontiac GTO. The hosts even wander into lucid dreaming, Ouija boards, and the future of mid-market HR, proving that great insights can mix with plenty of laughs. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com [https://www.colenapper.com] for the full archive and show links. From mid-market HR challenges to cutting-edge people analytics, this conversation captures the excitement of a field where data, strategy, and human impact intersect—and shows how HRBench is redefining the future of work.

Check out this episode of the #1 people analytics podcast with special guest, Michael "Hutch" Hutchins [https://www.linkedin.com/in/michael-hutchins-8922a51b/], Principal Product Manager, People Analytics at AWS! In this episode of Directionally Correct, hosts Cole and Scott are joined by guest Michael Hutchins for a free-flowing, unscripted conversation that ranges far beyond their usual people analytics focus. The trio kicks off with a study on physical attractiveness and speaking fees across disciplines, then dives into generational personality shifts, exploring how Gen Z’s constant digital stimulation may be reshaping traits like conscientiousness and neuroticism. From debating performance rankings in elite institutions like Harvard Medical School to riffing on Led Zeppelin’s business networks and even the Tartarian mud flood conspiracy, no topic is off-limits. With humor and curiosity, the group reflects on how technology, culture, and speculation are shaping the way we learn, connect, and understand each other in the digital age.

Check out this episode of the #1 people analytics podcast with special guest, Ben Eubanks [https://www.linkedin.com/in/beneubanks/], Chief Research Officer at Lighthouse Research & Advisory & Author of Artificial Intelligence in HR [https://a.co/d/5yLAwgG]! Join us on Directionally Correct as we sit down with Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory and author of Artificial Intelligence for HR. In this conversation, Ben dives into the newly released third edition of his book, the role of analysts in shaping HR technology, and Lighthouse’s mission to uncover HR trends through in-depth surveys. He also opens up about his personal journey of fostering and adoption, his love for ultramarathon running, and the lessons they’ve taught him about resilience and leadership. We explore how HR can evolve from reactive to proactive by harnessing data, storytelling, and adaptive culture—and wrap up with fresh insights from the latest research in business psychology and talent strategy. If you’re passionate about the future of work, people strategy, and what it takes to build a truly data-driven HR function, this episode is not to be missed.