Growth Boss
Most businesses try to scale by spending more on ads before they have the right message. They get people in the door once and never see them again. The businesses that actually grow are the ones that build a story worth following, show up consistently across multiple channels, and give customers a reason to come back before they even think about going somewhere else. In this episode, Sanaya Mirpuri shares the multi-touchpoint strategy that took Park and Bark from zero to $500,000 in its second year. She breaks down why most brands make the mistake of selling features instead of building around a fear, how she used guerrilla marketing, Google ads, Facebook groups, branded vans, and email campaigns together to build a funnel that converts, and what finally got her customers to stop being one-time visitors and start becoming loyal regulars. Sanaya also covers how she pivoted her entire brand identity after the data told her the original messaging was not working, and why right now she is betting big on UGC content and a custom-built AI agent to handle customer service in her own voice. Sanaya Mirpuri is the founder of Park and Bark, a mobile pet care company she started after a traumatic grooming experience with her dog Milo. A former product marketer turned software engineer, she brings a rare combination of technical skill, data-driven thinking, and brand obsession to building one of the most personality-driven businesses in the pet care space. Timestamps: 00:00 Intro 00:31 Background of Sanaya Mirpuri 01:10 How She Went From Tech to Pet Care 02:26 What Is a Multi-Touchpoint Strategy 03:45 How Many Touch Points Does It Actually Take 04:23 Where To Start: Messaging and Story Before Anything Else 08:49 How She Knew It Was Time To Pivot Her Messaging 10:44 How To Refine Your Brand When You Are Already In Business 13:48 Building the Multi-Touchpoint Funnel Step by Step 16:52 How To Choose Which Touch Points To Start With 19:23 How The Strategy Has Evolved Into Year Three 21:42 Grassroots Marketing 22:58 The Biggest Marketing Mistakes Business Owners Make 24:50 What To Do If You Do Not Have a Clear Brand Story 26:48 Where Sanaya Is Spending Most of Her Marketing Time Now 27:49 What Is UGC and How To Use It 29:47 How She Uses AI in Her Marketing Strategy 31:21 Build Around a Fear, Not a Feature 33:19 Connect with Sanaya Mirpuri Connect with Sanaya Mirpuri 🔗 Website: www.parkandbark.com [http://www.parkandbark.com] 🔗 Instagram: https://www.instagram.com/ssmirpuri/ [https://www.instagram.com/ssmirpuri/] 🔗 LinkedIn: https://www.linkedin.com/in/sanayamirpuri/ [https://www.linkedin.com/in/sanayamirpuri/] 🔗 TikTok: https://www.tiktok.com/@sanaya_m/ [https://www.tiktok.com/@sanaya_m/] Keywords multi-touchpoint marketing, brand storytelling, guerrilla marketing, mobile pet care, UGC strategy, customer retention, email marketing, Facebook ads, obsession-worthy brand, scaling a service business #multitouchpointmarketing #brandstrategy #smallbusinessgrowth #marketingstrategy #growthboss ============================= 🔔 Do you want to learn more about different growth marketing strategies? Increase Your Reach. Convert More. Grow Faster. Subscribe to Gerrid Smith's channel: https://www.youtube.com/@iamgerrid/ [https://www.youtube.com/@iamgerrid/] Stay connected. 🔗 Instagram: https://www.instagram.com/iamgerrid/ [https://www.instagram.com/iamgerrid/] 🔗 LinkedIn: https://www.linkedin.com/in/gerrid-smith/ [https://www.linkedin.com/in/gerrid-smith/] 🔗 Website: https://gerrid.com/ [https://gerrid.com/] 🔗 Podcast Website: https://growthboss.tv/ [https://growthboss.tv/] 🔗 Digital Marketing Website: https://fortressgrowth.com/ [https://fortressgrowth.com/]
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