How Timpson keeps over 5,000 colleagues thriving – lessons from their Director of Happiness – S2 EP3

The Business of Belonging: Inside Avon’s 140-Year Mission – S2 EP5

In this episode of Insight Brilliance, Cathy speaks to Sam Boniface, UK Communications Lead at Avon International, about how one of the world’s most recognisable beauty brands continues to reinvent itself 140 years on. From empowering women before they had the right to vote, to embracing omnichannel retail, social commerce and AI, Sam shares how Avon is balancing heritage, innovation and community while staying true to its core mission of belonging and opportunity.

Can meditation bring better vibes back to work? – S2 EP4

Cathy chats to Paps Shaikh from Good Vibration about the power of meditation in a corporate environment to help reduce stress and bring harmony back to a team.

How Timpson keeps over 5,000 colleagues thriving – lessons from their Director of Happiness – S2 EP3

In this episode, Cathy’s joined by Janet Leighton, Timpson’s Director of Happiness, to explore how the long-standing family business has built a high-trust, people-first culture through “upside-down management.” Janet shares how Timpson hires for personality over CVs, runs with just two core rules, and measures support through a single-question Happiness Indes – all designed to give frontline colleagues true autonomy. The conversation also dives into the practical reality of workplace happiness, from financial and emotional wellbeing support to weekly lotteries and “Great Culture Month,” offering clear lessons for organisations looking to create engaged, resilient teams.

How can music help to engage employees? – S2 EP2

Cathy chats to Sam McNeill from Song Division about harnessing the power of music to engage employees.

Why is laughter at work so important? – S2 EP1

New host Cathy Phillips chats to Jason from The Humour Connection about how laughter in the workplace helps create a sense of belonging and connection.