Building What Customers Need, with Milun Tesovic

Winning is Fun, with Jane App Co-founder Trevor Johnston

Jane App Co-Founder & Co-CEO Trevor Johnston shares lessons from building a vertical SaaS that now serves hundreds of thousands of clinicians worldwide. We discuss the geometric power of referrals, obsessing over churn, turning your customers into your salespeople, scaling product engineering past Dunbar’s number, transcending a Rails monolith, and finding the fun in 6 hours of Zoom meetings. https://jane.app/ Have feedback for the show? Send an email or message to Allen [https://allenpike.com/contact/] any time. It Shipped That Way is supported by Steamclock Software [https://steamclock.com] and Forestwalk Labs [https://forestwalk.ai].

Making Email Wonderful, with Superhuman’s Lorilyn McCue

Lorilyn McCue, head of AI product at Superhuman, joins to share what she’s learned building LLM-powered products. She talks about how Superhuman executes on shipping delightful software, how to pursue both attention to detail and rapid iteration, optimizing your roadmap for learning, questions that are surprisingly easy (and hard) for LLMs, evaluation and testing of AI-powered features, and ruthlessly prioritizing the user. The https://blog.superhuman.com/ Have feedback for the show? Send an email or message to Allen [https://allenpike.com/contact/] any time. It Shipped That Way is supported by Steamclock Software [https://steamclock.com] and Forestwalk Labs [https://forestwalk.ai].

Building What Customers Need, with Milun Tesovic

Milun Tesovic, founder of Metrolyrics, Cmd, and Gitalytics – and now Parter at Expa – shares lessons learned building startups. We talk about building the largest lyrics site in the world, turning organizational dysfunction into startup ideas, solving problems without making people change their behaviour, getting acquired by Github a month after launch, making early hires on a product team, and how to get a great domain with one weird trick. https://expa.com/ Have feedback for the show? Send an email or message to Allen [https://allenpike.com/contact/] any time. It Shipped That Way is supported by Steamclock Software [https://steamclock.com] and Forestwalk Labs [https://forestwalk.ai].

Solving Impossible Problems, with The Browser Company’s Dolapo Falola

The Browser Company’s Head Of Engineering, Dolapo Falola, shares lessons from Google, Facebook, and Slack, and how they’ve informed his leadership of the team building Arc. He shares about the rush to launch Stories at Meta, reinventing the browser with Arc, finding work that energizes people vs. finding people energized by the work, “working out loud” for velocity, the challenge of bringing Arc to Windows, rewarding complexity vs. business impact, and playing the long game to hire exceptional talent. https://dolapo.io/ https://arc.net/ Have feedback for the show? Send an email or message to Allen [https://allenpike.com/contact/] any time. It Shipped That Way is supported by Steamclock Software [https://steamclock.com] and Forestwalk Labs [https://forestwalk.ai].

Scaling Teams and Yourself, with Cate Huston

Cate Huston joins to talk about her new book, The Engineering Leader. She shares why she wrote a book, leadership problems endemic to fast-growing organizations, why career growth is more than promotions, coachability, levelling up your hiring pipeline, how hiring “bars” can go wrong, and why energy management matters more than time management. https://www.itshipped.fm/episodes/4 Cate’s new book, https://www.oreilly.com/library/view/the-engineering-leader/9781098154059/ http://cate.blog/ Have feedback for the show? Send an email or message to Allen [https://allenpike.com/contact/] any time. It Shipped That Way is supported by Steamclock Software [https://steamclock.com] and Forestwalk Labs [https://forestwalk.ai].