Episode 8: Beyond the Checkbox - What KM Actually Looks Like with Amy Carlton

Episode 11: Knowledge in Motion - Lessons from Dance, KM, & AI with Deb Scott

What do dance and knowledge management have in common? More than you might think. In this episode, Brittany and Rachel sit down with Deb Scott, an Organizational Intelligence Architect, who brings a unique perspective to KM through her background in dance. We explore how observation, repetition, patience, and practice play a critical role in both teaching movement and helping organizations learn, adapt, and retain knowledge. Our conversation dives into the human side of knowledge management—from building interest and buy-in to helping people navigate change and uncertainty. Deb also shares insights from the Work Smarter Philly initiative, the importance of introducing people to KM and AI in accessible ways, and why resilience may be one of the most overlooked outcomes of strong knowledge management practices. Deb is the Founder & CEO of Knovera Consulting, LLC is believed to be the first consulting firm founded by a Black woman specializing in the integrated practice of Knowledge Management and Artificial Intelligence. In a field where this combination is not just rare but virtually unseen, Knovera stands as a pioneering force. Check out knovera.co [http://knovera.co] to learn more about Deb's work, the Work Smarter Philly initiative, the KM Practitioner Bootcamp, and her forthcoming KM Playbook.

Episode 10: KM and Everything Else We Overcomplicate - Our Chat with Stan Garfield

Join us for a real, grounded conversation with Stan Garfield, someone who’s been in the KM space long enough to see the patterns (and the pitfalls). We talk about how KM has evolved, the misconceptions that still get in the way, what actually works in practice, and where AI fits in a useful way...not just flashy. Links in the Show Notes: Links by Stan: https://sikm.groups.io/g/main [https://sikm.groups.io/g/main] https://stangarfield.medium.com/16-suggestions-from-a-pragmatic-km-curmudgeon-3f99902c7bdc [https://stangarfield.medium.com/16-suggestions-from-a-pragmatic-km-curmudgeon-3f99902c7bdc] Tailors: https://www.columbian.com/news/2026/apr/11/tailoring-is-a-shrinking-field/ [https://www.columbian.com/news/2026/apr/11/tailoring-is-a-shrinking-field/]

BONUS Episode 9: EMPOWER KM - Our Recap with Ashley and Jess

In this super special Bonus Episode of NAKM Pod, 2/3 of the Empower KM team sit down for an honest, behind-the-scenes conversation about what it took to bring Empower KM to life in February 2026. From the moment it started feeling real to the beautiful messes along the way, this team reflects on what we built, what surprised us, and what we'd do differently next time. Take a listen! Things to take note of: www.empowerKM.com [http://www.empowerKM.com] Our new fancy email: team@empowerKM.com [team@empowerKM.com] Save the Date for Next Year: February 15-19, 2027 solid dates TBD - but we're planning a virtual day, in person days and professional development workshops!

Episode 8: Beyond the Checkbox - What KM Actually Looks Like with Amy Carlton

In this episode, Brittany and Rachel talk with Amy Carlton about her “accidental” path into knowledge management and what the work really looks like inside Novartis. From calling out the checkbox culture of “lessons learned” to redefining what KM actually means in practice, this conversation gets real about the discipline. We also dig into storytelling as a driver for buy-in, the influence of teaching on how we share knowledge, and why people—not tools—are at the center of it all. Links: The KM CoP Playbook Example [https://sikm.groups.io/g/main/message/13393] The unofficial Tattoo shop of NAKM in Dublin [http://www.reinkarnateddublin.com/] Knowledge Summit Dublin [https://www.knowledgesummitdublin.com/]

Episode 7: From Mangroves to KM - Why People Still Matter Most with Jana Thuaud

Jana Thuaud didn’t set out to work in knowledge management. She found her way there through environmental science, development work, and years of documenting what actually happens on the ground. In this episode, she shares what that journey taught her about KM in the real world. Not the polished version, the human one. Brittany and Rachel dig into why organizations are still defaulting to websites, repositories, and webinars in 2026. The honest answer? They’re easy to measure, easy to fund, and easy to explain. They also get into: * The gap between knowledge products and actual knowledge flow * Why KM still gets treated like information management * The role of culture, context, and access in global work * What it really takes to build trust and connection across teams The throughline is simple. KM doesn’t move because of tools. It moves because people decide it matters. A grounded conversation that cuts through the noise and brings KM back to what it’s always been about: people, relationships, and making the work actually work. Notes: Check out this great webinar by Jana and her team - https://www.gefislands.org/webinar/islands-forum-setting-bar-synergized-sids-knowledge-chemicals-and-waste [https://www.gefislands.org/webinar/islands-forum-setting-bar-synergized-sids-knowledge-chemicals-and-waste]