Practice Freedom Leading and Scaling Your Private Healthcare Practice

What happens when healthcare providers are thrown into the entrepreneurial deep end? On this episode of Practice Freedom, Autumn Piccolo and David Light from the American IV Association join Mark to unpack the intricate dance between clinical duties and business operations in the burgeoning field of IV hydration services. These industry experts reveal the secrets behind maintaining a competitive edge in a market filled with opportunities and challenges. With the COVID-19 pandemic igniting a surge of entrepreneurial spirit among healthcare professionals, particularly nurses, we explore the appeal and pitfalls of this rapidly evolving sector. Reflecting on the exhilarating journey of 2024, we examine how strategic growth and collaboration have transformed the landscape for IV hydration providers. Autumn and David tapped into new markets by shifting focus from B2C to B2B, bolstering their nationwide reach. Discover how the American IV Association has become pivotal in uniting and supporting these providers, offering guidance and advocacy crucial for navigating the future. From partnering with larger business entities to fostering a supportive community, we highlight the importance of adaptability and strategic planning to thrive in this dynamic industry. As healthcare entrepreneurship continues to evolve, so do the challenges those in the IV hydration space face. We delve into the nuances of differentiating services in a potentially oversaturated market, underscoring the role of licensed practitioners in maintaining high standards and ensuring patient safety. These conversations reveal the entrepreneurial spirit driving innovation and the need for a strong business foundation before venturing into new territories. Tune in for insights that equip healthcare providers to sustain success amidst the ever-shifting currents of the wellness industry. IN THIS EPISODE, YOU WILL HEAR: * Insights into the IV hydration industry and its role in healthcare entrepreneurship * Exploration of strategic growth from B2C to B2B models * Challenges and opportunities in building a membership organization * Importance of community support and professional networking * Differentiation and maintaining high standards in a competitive market * Entrepreneurial spirit and innovation in the wellness industry * Navigating regulatory challenges and ensuring quality in IV hydration services RESOURCES FROM THIS EPISODE: * American IV website: www.americaniv.com [http://www.americaniv.com/] * American IV on Facebook: www.facebook.com/americaniv [https://www.facebook.com/americaniv/] * Instagram: instagram.com/americanivassoc [https://instagram.com/americanivassoc] * Autumn Piccolo’s email: apiccolo@floridahealthcarelawfirm.com [apiccolo@floridahealthcarelawfirm.com] * Autumn’s LinkedIn: www.linkedin.com/in/autumnpiccolo [https://www.linkedin.com/in/autumnpiccolo/] * Autumn’s Instagram: instagram.com/Autumnorama [https://instagram.com/Autumnorama] * David’s email: info@americaniv.com [info@americaniv.com] * David’s LI: www.linkedin.com/in/david-light458157 [https://www.linkedin.com/in/david-light458157/] As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here [http://speakpipe.com/practicefreedom] to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom FOLLOW AND REVIEW: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts [https://podcasts.apple.com/us/podcast/practice-freedom-leading-and-scaling-your-private/id1489225244]. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if AI could transform your healthcare practice overnight? Join Mark as he chats with Dr. Jason Lake, a visionary in the eye care industry, about how cutting-edge technology is reshaping the healthcare landscape, with a particular spotlight on optometry. We tackle the evolving challenges and opportunities that come with fresh perspectives from new graduates, emphasizing the importance of value creation through subspecialties in an ever-changing market. Uncover the complexities of current healthcare trends as we discuss the delicate balance between mandatory and discretionary services and the rising popularity of concierge models amid stagnant insurance reimbursements. Explore the fascinating intersection of business and healthcare with us. We share insights into the role of business acumen in optometry, revealing how a lack of preparation in schools can lead to missed opportunities for financial success. Our discussion digs into the cultural impact of private equity on healthcare practices, scrutinizing how the integration of performance-driven strategies can either enhance or disrupt organizational values. Reflect on the lessons learned from the corporate world with a cautionary tale that underscores the importance of balancing innovation with core services. Mark and Dr. Lake also ponder the future of healthcare innovation, particularly the transformative power of AI and virtual scribing systems. These technologies promise to revolutionize physician-patient interactions and extend career longevity by freeing physicians from administrative burdens. We examine the tension between the preservation of traditional methods and the eagerness to embrace new technology, analyzing how practices can effectively balance the wisdom of experience with youthful innovation. Tune in for a compelling conversation that challenges conventional thinking and offers actionable insights for creating a thriving, culturally rich healthcare practice. IN THIS EPISODE, YOU WILL HEAR: * Profitability in eye care influenced by consumer confidence, retail spending, and economic trends * Innovation in optometry with new graduates introducing fresh perspectives and subspecialties * Shift towards concierge healthcare models amid stagnant insurance reimbursements * Balancing work culture in optometry with part-time work trends and the need for more optometrists * The role of AI and virtual scribing in reducing administrative tasks and enhancing patient care * Challenges in teaching business acumen and practice management in healthcare education * Impact of private equity on healthcare business culture and profitability RESOURCES FROM THIS EPISODE: PERC Alliance: www.percalliance.com [http://www.percalliance.com/] Opti-Port Alliance: www.optiport.com [http://www.optiport.com/] As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here [http://speakpipe.com/practicefreedom] to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom FOLLOW AND REVIEW: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts [https://podcasts.apple.com/us/podcast/practice-freedom-leading-and-scaling-your-private/id1489225244]. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if a simple shift in focus could transform your healthcare practice into a powerhouse of efficiency and clarity? Inspired by Mark’s own journey from grocery store clerk to advocate for data-driven success, this episode of Practice Freedom explores the power of measurable goals. Join Mark as he unravels the secrets behind assigning key numbers to each team member—a practice rooted in the Entrepreneurial Operating System® (EOS)—to cut through the chaos and build a culture of accountability and high performance. We tackle the often-overlooked front desk operations, where Mark shares strategies for optimizing scheduling activities. You can enhance efficiency and boost your revenue cycle by zeroing in on key performance indicators such as rescheduling rates and the number of calls made. Discover the importance of coaching staff in effective communication and recognizing them for their valuable contributions. Businesses can strip away inefficiencies by focusing on controllable behaviors, leading to a more satisfied team and happier clients. Learn how to elevate your practice's performance through targeted, measurable success. IN THIS EPISODE, YOU WILL HEAR: * Utilizing the Entrepreneurial Operating System® (EOS) to assign key metrics for enhanced healthcare practice performance * Importance of clear, quantifiable goals to drive accountability and efficiency * Strategies for optimizing front desk operations, including tracking rescheduling rates and effective communication * Coaching staff to focus on controllable behaviors for improved client experiences * Personal journey insights from Mark that illustrate the power of simplicity in achieving success * Encouragement to strip inefficiencies from processes for high-performance cultures * Recognizing employee contributions through measurable success indicators RESOURCES FROM THIS EPISODE: https://www.markhendersonleary.com/ [https://www.markhendersonleary.com/] As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here [http://speakpipe.com/practicefreedom] to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom FOLLOW AND REVIEW: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts [https://podcasts.apple.com/us/podcast/practice-freedom-leading-and-scaling-your-private/id1489225244]. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Have you ever wondered why healthcare revenue cycles seem so complex and inefficient? In this episode of Practice Freedom, we unravel healthcare revenue cycle management with the expertise of Matt Seefeld, a seasoned professional with over 25 years in automation and process improvement. Discover insights into how healthcare practices can streamline their operations, from coding and submission to reimbursement, while boosting efficiency and enhancing patient experiences. Matt’s unique perspective draws parallels to other industries, offering fresh ideas to overcome the bureaucratic roadblocks that often hinder progress in healthcare. We explore the financial strains and moral dilemmas providers and patients face, especially under high-deductible health plans. The conversation tackles the ethical considerations of patient engagement strategies, shedding light on how targeted approaches can ensure equitable access to medical services. With real-world examples, we dissect the challenges in adapting to external pressures while emphasizing the need for clear role definitions and effective leadership to foster innovation and success in healthcare administration. Finally, discover the human side of healthcare operations, where employee motivation and work environment are crucial in ensuring timely payment and patient satisfaction. We delve into gamifying work experiences and the importance of aligning roles with employees' capabilities to achieve better outcomes. The episode also ventures into the power of entrepreneurial leadership, drawing on personal stories and the myLifeLink app to highlight the broader impact of aligning with meaningful practices. Whether you're a healthcare professional or simply curious about the industry, this episode is packed with actionable insights and inspiring stories. IN THIS EPISODE, YOU WILL HEAR: * Insights from Matt Seefeld on optimizing healthcare revenue cycles * Challenges in healthcare revenue management and administrative inefficiencies * Impact of high-deductible health plans on patient payments and bad debt * Role of effective leadership and clear role definitions in operational success * Human factors affecting healthcare staff motivation and engagement * Ethical and financial considerations in patient engagement and access to care * The importance of embracing innovation and entrepreneurial leadership in healthcare RESOURCES FROM THIS EPISODE: * MedEvolve website: www.medevolve.com [http://www.medevolve.com/] * Connect with Matt Seefeld on LinkedIn: www.linkedin.com/in/matt-seefeld-521319 [https://www.linkedin.com/in/matt-seefeld-521319/] As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here [http://speakpipe.com/practicefreedom] to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom FOLLOW AND REVIEW: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts [https://podcasts.apple.com/us/podcast/practice-freedom-leading-and-scaling-your-private/id1489225244]. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

What if your thriving healthcare practice lacks the crucial balance between visionary leadership and efficient management? This episode of Practice Freedom unpacks the vital roles these two aspects play in the success of any healthcare organization. We discuss the stark differences between being a visionary leader who inspires and motivates and a manager who focuses on execution and process. Misunderstanding or neglect can lead to underperformance and dissatisfaction within teams. Join us as we dissect the common pitfalls where practices fail to convert creative visions into actionable strategies or lack the inspiration to unify teams under a common goal. You'll gain insights on cultivating leadership and management skills at all organizational levels, whether in a small entrepreneurial practice or a larger healthcare enterprise. Mark shares his experiences and solutions for overcoming these challenges, helping you to identify whether your practice needs to enhance its management capabilities or develop a stronger leadership vision. Don't miss this chance to elevate your practice, improve team performance, and ultimately, live the balanced life you deserve. IN THIS EPISODE, YOU WILL HEAR: * Balancing leadership and management in healthcare practices * Differences between visionary leadership and execution-focused management * Building high-performing teams and driving accountability * Common pitfalls when leadership and management skills are lacking * The role of leadership in setting direction and inspiring teams * The importance of management in execution, clarity, and team success * Encouraging autonomy while maintaining a clear vision and objectives RESOURCES FROM THIS EPISODE: https://www.markhendersonleary.com/ [https://www.markhendersonleary.com/] As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here [http://speakpipe.com/practicefreedom] to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom FOLLOW AND REVIEW: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts [https://podcasts.apple.com/us/podcast/practice-freedom-leading-and-scaling-your-private/id1489225244]. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.