Building Strong Client Relationships in Cleaning

Bidding Strategies That Win and Growing Smart

Mimi and Bill Kromah, co-founders of Gifted Hands Cleaning Services, share how they went from "chasing the bag" to setting their own prices. They discuss bidding strategies for commercial and government contracts, the power of consistent networking, and why niching down was key to their growth

Lessons from Scaling a Cleaning Business

Zach Brown went from teaching agriculture to running a cleaning company, and had to scale his entire operation in just 5 days when a major contract came through. In this episode, he shares his journey building ZBLT Industries, the power of working with a franchise, and how faith and patience shaped his approach to business.

Building Strong Client Relationships in Cleaning

In this episode of Tech & Tidy, host Brent Monson talks with Katerina Cai of Mass Commercial Cleaning about building strong client relationships, effective communication, and the realities of running a cleaning business. Katerina shares her journey into the industry, key lessons learned, and how both technology and human connection play a role in successful operations.

The Evolving Landscape of Facility Management

In this episode, host Brent Monson speaks with Trey Brown of Office Pride about the evolving expectations of facility managers in the cleaning industry. He covers the dynamics of running a family-owned business, the role of communication and technology in client relationships, and practical advice for cleaning companies looking to grow.

From Corporate to Cleaning: Matt's Journey

In this inaugural episode of Tech & Tidy, host Brent Monson interviews Matt Pencarinha, founder of Assett Commercial Services. Matt shares his journey from a corporate job to establishing a successful cleaning franchise. He discusses the challenges he faced, the importance of mentorship, and the need to differentiate between signal and noise in business operations. The conversation also delves into building a positive company culture, the future of franchising in the cleaning industry, and Matt's aspirations to become the leading commercial cleaning company in the U.S.