The Dentalpreneur Podcast w/ Dr. Mark Costes

2524: Why Credentialing Is Costing Your Practice More Than You Think

50 min · 4. juni 2026
Forsidebilde av episoden 2524: Why Credentialing Is Costing Your Practice More Than You Think

Beskrivelse

On today's episode, Dr. Mark Costes sits down with Shaju Puthussery and Deepak Ramaswamy, co-founders of Lightspun, to unpack one of dentistry's least glamorous but most costly problems: insurance administration. From credentialing delays and paper claims to fragmented payer workflows and manual back-office bottlenecks, Shaju and Deepak explain why the "plumbing" of dentistry is overdue for a major upgrade. They share how their experience at Overjet led them to build an AI-first platform designed to streamline credentialing, claims, provider data, and payer-provider communication. The conversation dives into the opportunity cost of waiting 90 to 120 days for a new associate to be credentialed, how Lightspun's partnership with the ADA and CAQH is helping standardize provider data, and why reducing administrative waste could free teams to focus more on patient care, relationships, and practice growth. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES * https://lightspun.ai [https://lightspun.ai] * https://www.truedentalsuccess.com [https://www.truedentalsuccess.com/] * Dental Success Network [https://www.dentalsuccessnetwork.com/] * Subscribe to The Dentalpreneur Podcast [https://itunes.apple.com/us/podcast/dentalpreneur-podcast-become/id983666208?mt=2&ls=1]

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300 Episoder

Forsidebilde av episoden 2560: Courageous Conversations That Build Better Practices

2560: Courageous Conversations That Build Better Practices

On today's episode, Dr. Mark Costes sits down with Katherine Eitel Belt, dentistry's unscripted leadership communications coach, live from Thrive Live 2026 in Las Vegas. Katherine shares her journey from chairside dental assistant to global authority on leadership communication, including the pivotal moment that shaped her approach to helping leaders raise standards with clarity, courage, and compassion. She breaks down her framework for the three essential leadership conversations: invitation conversations, coaching conversations, and courageous conversations. Katherine also explains how practice owners and managers can address accountability without fear, inspire team members into higher standards, and create a culture where people choose growth rather than simply comply. The conversation also highlights her upcoming book, Lead Yourself, Lead Your Team, and why strong leadership begins with self-awareness, emotional regulation, and a willingness to own your role first. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES * https://www.lionspeak.net [https://www.lionspeak.net] * https://www.truedentalsuccess.com [https://www.truedentalsuccess.com/] * Dental Success Network [https://www.dentalsuccessnetwork.com/] * Subscribe to The Dentalpreneur Podcast [https://itunes.apple.com/us/podcast/dentalpreneur-podcast-become/id983666208?mt=2&ls=1]

24. juli 202628 min
Forsidebilde av episoden 2559: The Lease Mistakes That Can Sink Your Dental Practice

2559: The Lease Mistakes That Can Sink Your Dental Practice

On today's episode, Dr. Mark Costes sits down with Eric Pook, owner of Cirrus Consulting Group, live from Thrive Live 2026 in Las Vegas. Eric shares how his background in medical and dental entrepreneurship led him into the highly specialized world of dental office lease consulting, and why so many dentists unknowingly sign agreements that can put their practice, profitability, and future transition at risk. From missed renewal deadlines and month-to-month leases to assignment clauses, personal guarantees, tenant improvement allowances, and landlord leverage during practice sales, Eric breaks down the most common lease mistakes dentists make and how proactive planning can protect long-term value. He also explains why doctors should review their leases years before renewal or transition, especially if they plan to expand, renovate, sell, or protect their estate. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES * https://www.cirrusconsultinggroup.com [https://www.cirrusconsultinggroup.com] * https://www.truedentalsuccess.com [https://www.truedentalsuccess.com/] * Dental Success Network [https://www.dentalsuccessnetwork.com/] * Subscribe to The Dentalpreneur Podcast [https://itunes.apple.com/us/podcast/dentalpreneur-podcast-become/id983666208?mt=2&ls=1]

I går28 min
Forsidebilde av episoden 2558: How to Find Opportunity in an Uncertain Real Estate Market

2558: How to Find Opportunity in an Uncertain Real Estate Market

On today's episode, Dr. Mark Costes sits down with Jacob Vanderslice, co-founder of VanWest Partners, to explore the opportunities, risks, and realities of self-storage investing. Jacob shares how he went from single-family rentals and fix-and-flips to overseeing a portfolio of 42 self-storage properties, why his team targets underperforming facilities, and how operational improvements can increase net operating income and property value. They also discuss due diligence, market supply, closed-ended funds, projected returns, tax advantages, liquidity risks, and the role private real estate can play in a diversified investment portfolio. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES * https://www.vanwestpartners.com [https://www.vanwestpartners.com] * https://www.truedentalsuccess.com [https://www.truedentalsuccess.com/] * Dental Success Network [https://www.dentalsuccessnetwork.com/] * Subscribe to The Dentalpreneur Podcast [https://itunes.apple.com/us/podcast/dentalpreneur-podcast-become/id983666208?mt=2&ls=1]

22. juli 202637 min
Forsidebilde av episoden 2557: The Unfair Advantage - Fireside Chat With Gino Wickman

2557: The Unfair Advantage - Fireside Chat With Gino Wickman

On today's episode, recorded live at the Dental Success Summit 2026, Dr. Mark Costes sits down with Gino Wickman, creator of the Entrepreneurial Operating System and author of Traction, Rocket Fuel, and Shine. Gino shares the lessons behind building EOS, the six essential traits of an entrepreneur, and why the right visionary-integrator partnership can transform a growing business. They discuss how to find and evaluate an integrator, the five rules that keep the relationship strong, the most overlooked components of EOS, and the foundational tools dental leaders can begin implementing immediately. Gino also opens up about the deeper message behind Shine and why lasting success requires more than achievement alone. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES * https://www.truedentalsuccess.com [https://www.truedentalsuccess.com/] * Dental Success Network [https://www.dentalsuccessnetwork.com/] * Subscribe to The Dentalpreneur Podcast [https://itunes.apple.com/us/podcast/dentalpreneur-podcast-become/id983666208?mt=2&ls=1]

21. juli 20261 h 8 min
Forsidebilde av episoden 2556: The Capacity Trap That Holds Practices Back

2556: The Capacity Trap That Holds Practices Back

On today's episode, Dr. Mark Costes answers listener questions in this Ask Me Anything special, covering ownership strategy, practice growth, scaling decisions, and the team of advisors every dental owner should build. Mark shares what he would do differently if he were starting over as a new grad, including avoiding practices that are too small to scale, being cautious with overly rural locations, and focusing on demographics, capacity, and long-term exit options. He also discusses when it makes sense to add another doctor, what metrics to watch beyond revenue, and why owners should stabilize their flagship practice before pursuing additional locations. The episode also dives into building a personal board of directors, including a CPA, bookkeeper, attorney, tax strategist, financial advisor, banker, and performance coach, before wrapping with advice on making faster, less fearful business decisions without abandoning thoughtful analysis. Be sure to check out the full episode from the Dentalpreneur Podcast EPISODE RESOURCES * https://www.truedentalsuccess.com [https://www.truedentalsuccess.com/] * Dental Success Network [https://www.dentalsuccessnetwork.com/] * Subscribe to The Dentalpreneur Podcast [https://itunes.apple.com/us/podcast/dentalpreneur-podcast-become/id983666208?mt=2&ls=1]

20. juli 202634 min