The Media Machine
What happens when the chatbot becomes the new browser? In this episode of The Media Machine, Johanna Salazar and Julie Kellman sit down with Piers Fawkes, founder of PSFK and Fodda, to explore one of the biggest shifts happening in technology, media, and knowledge work today: the move from searching for information to conversing with it. After spending more than two decades helping global brands identify emerging trends in technology, retail, and culture, Piers found himself at an unexpected crossroads when AI began disrupting the very industry he helped build. As tools like ChatGPT changed how people access information, research, and expertise, he saw a fundamental shift taking place: the chatbot was becoming the new browser. Together, they discuss how AI is transforming the way we discover knowledge, why traditional reports and websites are losing relevance, and what happens when intelligent systems become the primary interface between people and information. Piers shares how he taught himself AI, the lessons he's learned building AI-powered products, and why the future belongs to those who combine human creativity, judgment, and curiosity with intelligent systems. The conversation explores the future of media, search, work, and entrepreneurship, offering practical advice for founders, strategists, creators, and media professionals navigating one of the most significant technological shifts of our lifetime. **** Key Topics Discussed * Why traditional reports and PDFs are losing relevance * The launch of ChatGPT and its impact on the research industry * How Piers taught himself AI through experimentation * Building AI-powered products without a technical background * Why workflows are the key to unlocking AI value * The future of media jobs and creative work * The rise of agentic systems and AI-powered automation * Why companies are bringing their own AI to work * The shift from software dashboards to AI-native experiences * How businesses are becoming AI-powered operating systems * Why human creativity and storytelling still matter * Opportunities for founders, creators, and media professionals **** Key Takeaways 1. Insight Is Becoming Infrastructure: The future of knowledge work is not more reports. It is intelligent systems that deliver expertise directly into the tools people already use. 2. Learn by Building: Piers taught himself AI not by taking courses, but by experimenting, solving real problems, and creating products. 3. Think in Workflows: The biggest opportunities in AI come from understanding workflows and identifying where automation can remove friction. 4. Human Judgment Still Matters: AI can identify patterns, but humans remain essential for creativity, interpretation, and storytelling. 5. Don't Train for a Job AI Can Replace: Instead of using AI to become better at a disappearing role, use it to create entirely new opportunities. **** Memorable Quotes "No one's looking at PDFs anymore. They're looking at a chatbot." "If your job was created in the last 30 years, it might not stay around." "How can you use your talent to do something that hasn't been done before?" "Think about workflows." "We don't live to be efficient." **** Guest Bio Piers Fawkes is the founder of PSFK, a trends and innovation research firm that has helped global brands like Nike, Google, Target, and LVMH understand emerging shifts in technology, retail, and culture for over two decades. He's now the founder of Fodda, an AI context layer that plugs expert-curated knowledge graphs directly into tools like Claude, Copilot, and Gemini — so the AI you already use stops giving generic answers and starts pulling from real, sourced expertise. Piers works at the intersection of media, AI innovation, and good times, baby. **** About The Media Machine The Media Machine explores the intersection of Process, Profits, People, and Planet; the four pillars shaping the future of media. Hosted by Johanna Salazar and Julie Kellman Reading. **** Subscribe & Follow If someone sent you this episode, it's because they care about your future in media. Follow The Media Machine for weekly conversations breaking down the systems, strategies, and decisions shaping the future of media, technology, storytelling, and the creator economy. **** Credits Created by: Johanna Salazar Hosts: Johanna Salazar and Julie Kellman Reading Executive Producers: Johanna Salazar and Julie Kellman Reading Edited by: Love + Daydreams, Canvas Films Colombia **** Website The-MediaMachine.com **** Social Links Instagram: @themediamachinepodcast TikTok: @themediamachinepodcast YouTube: @TheMediaMachinePod X/Twitter: @themediamachinepod **** Podcast Links * Apple Podcasts - https://podcasts.apple.com/us/podcast/the-media-machine/id1805996037 [https://podcasts.apple.com/us/podcast/the-media-machine/id1805996037] * Spotify - https://open.spotify.com/show/66NrkMVorc47Ov6qDsvfwn [https://open.spotify.com/show/66NrkMVorc47Ov6qDsvfwn] * Amazon Music - https://music.amazon.com/podcasts/d9671a97-b026-45a5-8cf0-1e389f052b9e/the-media-machine [https://music.amazon.com/podcasts/d9671a97-b026-45a5-8cf0-1e389f052b9e/the-media-machine] **** Host Socials Johanna Salazar * Instagram: https://www.instagram.com/_johannasalazar/ [https://www.instagram.com/_johannasalazar/] * LinkedIn: https://www.linkedin.com/in/johannasalazar/ [https://www.linkedin.com/in/johannasalazar/] * Website: the-mediamachine.com Julie Kellman Reading * Instagram: https://www.instagram.com/loveanddaydreams/ [https://www.instagram.com/loveanddaydreams/] * LinkedIn: https://www.linkedin.com/in/juliekellmanreading/ [https://www.linkedin.com/in/juliekellmanreading/] * Website: https://www.loveanddaydreams.com [https://www.loveanddaydreams.com] **** About the Hosts Johanna Salazar is a media systems builder with more than two decades of experience operating across television, streaming, sports, and digital platforms. She brings an operator's lens to the industry, breaking down how media systems function and how incentives and decisions shape outcomes. Julie Kellman Reading is a creative executive, executive producer, and founder with experience spanning television, digital media, and independent ventures. She brings a people-first perspective and deep creative insight into how media is built, scaled, and sustained. **** About the Podcast THE MEDIA MACHINE is a strategy podcast that breaks down how media really works. Created by Johanna Salazar, the show explores the systems, deals, and decisions shaping the future of media, tech, and content. Each episode examines the industry through four core pillars: * Process: the strategies, tools, and systems shaping media production and distribution. * Profits: the business models, investments, and revenue engines driving the industry. * People: the creators, executives, and operators redefining the landscape. * Planet: the broader cultural and societal impact of media. The goal is not to react faster, but to see more clearly, understand long-term shifts, and make smarter short-term decisions. This show is for operators, builders, and decision-makers who want signal over noise, clarity over hype, and confidence over urgency.
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