Revisting The Importance of Customer Service Today

Cyber Security Insurance Requirements

In recent weeks we have discussed WHY your business needs Cyber Insurance.  Today we will dive into the requirements you MUST have in place to obtain an insurance policy.  We are long past the days of having backup and antivirus.  Just having a domain name and setting up email on M365 is not going to cut it; you need to setup SFP, DMARC, DKIM - without that your risk increases on becoming a victim of a phishing compromise.   #thereboot #msp #managedservices #databreach #cybersecurity #cyberinsurance

Services Your IT Company Should Be Providing

If you are outsourcing your IT Services, do you know what is included?  Is it just desktop and infrastructure support?  Does it include asset management and real time auditing of all of your software licenses?  Is network security and backup for cloud services included?  More importantly, are they properly insured? These are a few things that should be included in your contract.  Today we will discuss this and some other important services that should be provided by your IT Company. #thereboot #msp #managedservices #databreach #databackup

Why Your Business Needs Cybersecurity Insurance Today

There are a reported 2200 cyber attacks every day, which is nearly 1 cyberattack every 39 seconds.  Nearly 95% of all digital breaches come from human error.  560,000 NEW pieces of malware are discovered EVERY DAY.  Malware attacks cause an average loss of 50 days in time for businesses. This is only a small example of some staggering statistics.  Today we will discuss why you need cyber insurance, what it covers and why it is worth it. #thereboot #cybersecurityinsurance #cyberinsurance #databreach #cyberattacks

Revisting The Importance of Customer Service Today

The Reboot has discussed customer service in the past.  Today we will discuss the  importance of good customer service/support while faced with hiring and staffing challenges.  Some companies are not able to hire the proper candidates that they desperately need.  We will give some tips to keep your service high and maintain client satisfaction.  #thereboot #customersatisfaction #customerservice #msp #hiring

Tech Sector Layoffs Explained

Large tech layoffs continue through 2023 with headlines showing thousands of people losing their jobs. Here is why the economy, interest rates and pandemic hiring are to blame.   #thereboot #cybersecurity #techlayoffs #inflation #fired