ChannelPro 5 Minute Roundup

Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast. 2023 State of the Channel: Full Speed Ahead on Opportunities [https://www.channelpronetwork.com/article/2023-state-channel-full-speed-ahead-opportunities] To keep up with Rich and Erick in the future, visit: RichFreeman.net [http://www.richfreeman.net] ErickSimpson.com [http://www.ericksimpson.com]

Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea. Articles referenced in this episode: Nerdio Adding Endpoint and Application Management Through Intune to Manager for MSP Solution [https://www.channelpronetwork.com/news/nerdio-adding-endpoint-and-application-management-through-intune-manager-msp-solution] The Microsoft Intune Suite fuels cyber safety and IT efficiency [https://www.microsoft.com/en-us/security/blog/2023/03/01/the-microsoft-intune-suite-fuels-cyber-safety-and-it-efficiency] Newcastle fan left red-faced after premature tattoo [https://www.reuters.com/lifestyle/sports/newcastle-fan-left-red-faced-after-premature-tattoo-2023-02-28]

Erick and Rich discuss two profitable opportunities many channel pros are missing out on, why upgrading the swag you give employees can deliver big ROI, and an IT company in India that’s pushing its staff—hard—to work less versus more. Articles referenced in this episode: IBM Security X-Force Threat Intelligence Index 2023(link is external) [https://www.ibm.com/reports/threat-intelligence] Addigy Releases 2023 State of Apple Device Management Industry Report for MSPs [https://www.channelpronetwork.com/news/addigy-releases-2023-state-apple-device-management-industry-report-msps-0] Please go home! Indian firm deploys software for work-life balance [https://www.reuters.com/world/india/please-go-home-indian-firm-deploys-software-work-life-balance-2023-02-20]

Erick and Rich discuss how to spot and avoid burnout, why managing expectations is the key to eliminating costly surprises during customer onboarding, and a pesky woodpecker who deposited 700 lbs. of acorns inside a California homeowner’s walls. Articles referenced in this episode: Avoiding Burnout [https://www.channelpronetwork.com/article/avoiding-burnout] Woodpeckers stash 700 pounds of acorns in wall of California home [https://www.upi.com/Odd_News/2023/02/07/woodpeckers-acorn-stash-home-walls-california/5111675803631]

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone. Articles referenced in this episode: ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions [https://www.channelpronetwork.com/news/connectwise-adds-chatgpt-based-scripting-rmm-solutions] Michigan man says son, 6, ordered $1K in food from Grubhub) [https://apnews.com/article/oddities-detroit-michigan-business-5ade1109c559a09d42190f3a2b7ead42]