Cover image of show Forms of Recreation: Customer Retention

Forms of Recreation: Customer Retention

Podcast by Forms of Recreation

English

Culture & leisure

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About Forms of Recreation: Customer Retention

Explore the customer retention strategy that iconic brands have been using. Marketing teams. You may be familiar with iconic brands, including National Geographic, Rapha, and LEGO. In this podcast, host André Brathwaite shares the backstories of each brand founder along with a customer retention strategy centered on hobby-driven experiences. This includes clubs to join, locations to visit, and activities to engage in, all of which have contributed to the success of these brands and others. ______ Want to dive deeper into this customer retention strategy? Visit: formsofrecreation.com ______ The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.

All episodes

54 episodes

episode #54. Voice of the Customer → Signal Through The Noise artwork

#54. Voice of the Customer → Signal Through The Noise

In this episode, we talk about how brands can help adults send a signal to others who share the same hobby. Marketing teams, this episode is for you. And for adults, this is for you too. Every episode is based on what people send in, message boards I read online, or the great conversations I've had with others. I give brands a perspective on problems adults face in the world we all live in, and the opportunities to solve them. Forms of Recreation is a platform for adults to connect with recreation—and brands to better retain customers—through in-person hobbies. Explore more at formsofrecreation.com [http://formsofrecreation.com] _____ The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.

4 Jul 2026 - 6 min
episode #53. Voice of the Customer → Just For Play artwork

#53. Voice of the Customer → Just For Play

In this episode, we talk about how brands can help adults who have forgotten the joy of play. Marketing teams, this episode is for you. And for adults, this is for you too. Every episode is based on what people send in, message boards I read online, or the great conversations I've had with others. I give brands a perspective on problems adults face in the world we all live in, and the opportunities to solve them. Forms of Recreation is a platform for adults to connect with recreation—and brands to better retain customers—through in-person hobbies. Explore more at formsofrecreation.com [http://formsofrecreation.com] _____ The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.

28 Jun 2026 - 5 min
episode #52. Voice of the Customer → Life After Retirement artwork

#52. Voice of the Customer → Life After Retirement

In this episode? What life after retirement is like for most adults, and how it can be better with the help of brands. Marketing teams, this episode is for you. And for adults, this is for you too. Every episode is based on what people send in, message boards I read online, or the great conversations I've had with others. I give brands a perspective on problems adults face in the world we all live in, and the opportunities to solve them. Forms of Recreation is a platform for adults to connect with recreation—and brands to better retain customers—through in-person hobbies. Explore more at formsofrecreation.com [http://formsofrecreation.com] _____ The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.

21 Jun 2026 - 6 min
episode #51. Introducing → Voice of the Customer artwork

#51. Introducing → Voice of the Customer

Starting next week, you will hear what we call the Voice of the Customer, hosted by yours truly, André Brathwaite. It will be based on what people send in, message boards I read online, and the great conversations I've had with others. I'll be giving brands a perspective on problems adults face in the world we all live in, and the opportunities to solve them. Listening to this episode is just one of the many ways we at Forms of Recreation provide marketing teams with the strategy to turn one-time buyers into repeat customers. Explore more at formsofrecreation.com/resources [http://formsofrecreation.com/resources] _____ The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.

13 Jun 2026 - 2 min
episode Recap → 5 Best Episodes of Spring ‘26 artwork

Recap → 5 Best Episodes of Spring ‘26

Are you part of a marketing team? You’ve likely heard our previous episodes featuring renowned brands from around the globe. Listen to host André Brathwaite share the five best episodes of Spring ‘26, featuring Nintendo, Van Cleef & Arpels, Concha y Toro, Disney, and Osulloc. Thriving brands that extend beyond selling products; they provide hobby-driven experiences. Listening to this episode is just one of the many ways we at Forms of Recreation provide marketing teams with the strategy to turn one-time buyers into repeat customers. Explore more at formsofrecreation.com [http://formsofrecreation.com] _____ The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.

6 Jun 2026 - 14 min
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En fantastisk app med et enormt stort udvalg af spændende podcasts. Podimo formår virkelig at lave godt indhold, der takler de lidt mere svære emner. At der så også er lydbøger oveni til en billig pris, gør at det er blevet min favorit app.
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