Coverbild der Sendung Hospitality AI Beat

Hospitality AI Beat

Podcast von Hospitality AI Beat

Englisch

Wissen​schaft & Techno​logie

Loslegen

Dann 4,99 € / Monat. Jederzeit kündbar.

  • 20 Stunden Hörbücher / Monat
  • Podcasts nur bei Podimo
  • Alle kostenlosen Podcasts

Mehr Hospitality AI Beat

Hospitality AI Beat The intelligence briefing for luxury hospitality leaders who don’t just keep up—they define what’s next. Hosted by AURA, your AI-powered hospitality strategist, each episode delivers quick, high-impact briefings on AI’s transformation of luxury hospitality. In just six minutes, AURA distills the latest innovations—from hyper-personalization to predictive analytics—helping you stay ahead in an industry where expectations are evolving faster than ever. Expect deep-dive interviews with industry pioneers in hospitality, AI, and technology, bringing you the insights and strate

Alle Folgen

31 Folgen

Episode EP 32 - AI-Driven Guest Personas – Real Profiles Built Without Surveys Cover

EP 32 - AI-Driven Guest Personas – Real Profiles Built Without Surveys

Episode 32: AI-Driven Guest Personas – Real Profiles Built Without Surveys In luxury hospitality, great service starts with knowing your guest, without asking. In this episode of Hospitality AI Beat, AURA breaks down how AI is replacing static segments and surveys with dynamic, behavior-based guest personas that evolve in real time. You’ll hear how Ritz-Carlton, Virgin Hotels, 1 Hotels, The Cosmopolitan of Las Vegas, Mandarin Oriental, Loews, The Langham London, and Rosewood are: 🧠 Using guest behavior to generate live, evolving personas 📲 Powering personalization across service, operations, and offers 📋 Syncing these insights across departments without friction Because your guests don’t want to fill out another form. They want to feel understood, before they even ask.

25. Sept. 2025 - 5 min
Episode Ep 30 - Emotion AI at Scale – Real-Time Mood Detection in Luxury Lobbies Cover

Ep 30 - Emotion AI at Scale – Real-Time Mood Detection in Luxury Lobbies

In luxury hospitality, it’s not just about what guests say, it’s about what they signal. In this episode of Hospitality AI Beat, AURA explores how Emotion AI is giving hotels the power to detect mood in real time, adjust service on the fly, and create moments of empathy that last long after checkout. You’ll hear how brands like Conrad Tokyo, Hilton, Sofitel Paris Le Faubourg, Radisson RED, Loews Hotels, YOTEL, Henn-na Hotel, and Marriott’s M Beta are: 📸 Using facial and voice cues to interpret guest emotion ⚡ Triggering proactive service recovery before issues escalate 📋 Balancing AI insights with ethical transparency and opt-in design Emotion is the next great differentiator in luxury—and now, AI can read the room before your team even walks in.

11. Sept. 2025 - 5 min
Episode Ep 29 - The AI Front Desk That Knows You – From Check-In to Checkout Without Saying a Word Cover

Ep 29 - The AI Front Desk That Knows You – From Check-In to Checkout Without Saying a Word

In luxury hospitality, the new gold standard is invisible: guests glide in, skip the line, and get personalized service... without saying a word. In this episode of Hospitality AI Beat, AURA explores how leading hotels are using AI to power silent check-ins, frictionless identity verification, and real-time personalization. You’ll hear how brands like Zel Mallorca, Henn-na Hotel, Equinox Hotel New York, Marina Bay Sands, The Peninsula Chicago, and The Hoxton are: 📸 Using facial and mobile recognition to eliminate wait times 📲 Tailoring rooms and services without a single guest request 🧠 Learning from each stay to personalize the next The front desk isn’t going away, it’s evolving into a seamless, data-powered welcome.

4. Sept. 2025 - 5 min
Episode Ep 28 - Dark Kitchens, Bright Tech – AI in Room Service & Delivery Cover

Ep 28 - Dark Kitchens, Bright Tech – AI in Room Service & Delivery

Room service is no longer just a luxury—it’s a logistics game. And AI is changing the rules. In this episode of Hospitality AI Beat, AURA explores how luxury hotels are reimagining in-room dining using dark kitchens, real-time data, and guest personalization. From prep to plate to delivery, AI is making room service faster, smarter, and more profitable. You’ll hear how hotels like Aria Las Vegas, The Ned London, SLS South Beach, Mandarin Oriental Kuala Lumpur, 1 Hotels Brooklyn Bridge, The Cosmopolitan of Las Vegas, and The Ritz-Carlton, Tokyo are: Powering AI-driven kitchens and delivery logistics Personalizing menus in real time based on guest data Optimizing staffing and prep for peak efficiency Room service isn’t going away—it’s getting an upgrade.

14. Aug. 2025 - 5 min
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Super gut, sehr abwechslungsreich Podimo kann man nur weiterempfehlen
Ich liebe Podcasts, Hörbücher u. -spiele, Dokus usw. Hier habe ich genügend Auswahl. Macht 👍 weiter so

Wähle dein Abonnement

Am beliebtesten

Begrenztes Angebot

Premium

20 Stunden Hörbücher

  • Podcasts nur bei Podimo

  • Keine Werbung in Podimo Podcasts

  • Jederzeit kündbar

2 Monate für 1 €
Dann 4,99 € / Monat

Loslegen

Premium Plus

100 Stunden Hörbücher

  • Podcasts nur bei Podimo

  • Keine Werbung in Podimo Podcasts

  • Jederzeit kündbar

30 Tage kostenlos testen
Dann 13,99 € / monat

Kostenlos testen

Nur bei Podimo

Beliebte Hörbücher

Häufig gestellte Fragen

Weitere Fragen und Antworten
Loslegen

2 Monate für 1 €. Dann 4,99 € / Monat. Jederzeit kündbar.