I Have Some Questions...
Erik and Alli walk through what a C-suite leader should do when a new CEO breaks an early promise about no weekend or after-hours contact. They frame it as a leadership expectation problem across past, present, and future, then get practical about aligning definitions, the “rules of engagement,” and how to reset things without defensiveness. 🧭 Conversation Highlights * Erik reframes the issue as a violation of expectations set by a leader who holds real power over the C-suite person’s day-to-day life. * They identify two critical “words” that often derail trust: what counts as “reach out,” and what qualifies as an “emergency.” * Alli describes a practical, non-confrontational approach: not responding when the message is not actually an emergency, using Do Not Disturb, and letting the CEO recalibrate. * They land on the need for a future-facing conversation that is curious and team-oriented, including options like clear expectations, desired outcomes, and even code words for true emergencies. 💡 Key Takeaways * When expectations are violated, clarity on the specific terms matters more than the intention behind the promise. * “Emergency” is rarely a shared definition, so leaders and executives should align on criteria and desired outcomes when it matters. * Non-escalating pushback can be effective when it signals the mismatch between the CEO’s words and behavior. * You do not have to choose between full compliance and full exit. There is a middle ground that can protect your boundaries while still delivering results. ❓ Questions That Mattered * What does “reach out” mean in practice, and what does “emergency” mean in your world? * If this is an emergency, what outcome needs to happen and how does the leader expect the person to handle it in real time? * How should disagreements about urgency be handled, and what is the acceptable way to say “I don’t agree that this qualifies” (without derailing trust)? * Can and should the conversation be revisited later to reset expectations moving forward? How? 🗣️ Notable Quotes * “I won't reach out to you at home unless there's an emergency.” * “Could we take a moment to make sure we're on the same page around what reach out means?” * “What is it that makes this an emergency and what's the desired outcome that needs to happen if this indeed is an emergency?” * “Two things, one, they don't own you and they don't own your life. Work is a part of your life, not the whole thing.” 🔗 Links & Resources * Listen To Other Episodes Co-Hosted With Alli [https://www.google.com/url?q=https://podcast.languageofleadership.io/categories/leadership-talks-with-alli-murphy/&sa=D&source=editors&ust=1778608505608779&usg=AOvVaw3rJm0RiAz435-Hk0eU-wjo]
162 episodios
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