Leading In The Dark
In this episode of Leading In The Dark, Nick Akers sits down with Garth Fasano, President and Co-Founder of RaYnmaker, to explore a leadership journey shaped by entrepreneurship through acquisition and rapid technological disruption. Garth shares how acquiring a traditional outsourced sales business forced him to confront a hard truth: the core business model was on borrowed time. What followed was a bold decision to pivot—shutting down a call center and rebuilding the company as an AI-powered autonomous sales platform for small businesses. This conversation dives into: * What searchers and ETA entrepreneurs often underestimate after closing * How to evaluate risk when technology is changing faster than your timeline * Why small businesses may have a unique advantage in adopting AI * The leadership mindset required to act before disruption becomes inevitable A candid, thoughtful episode for founders, operators, and leaders navigating uncertainty—and deciding when to take their biggest swing.
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