Modernizing Moving, Warehousing, and Supply Chain Logistics With Megan Smith
Megan Smith is the Founder of PACKgistics, a logistics-driven moving and storage company that provides enterprise-grade warehouse relocations for operators. She is also Managing Director of Ray The Mover, a Naples, Florida moving and storage company. With over two decades of experience in warehousing and distribution, Megan has led high-growth organizations spanning logistics, warehousing, moving, and storage. Before founding PACKgistics, she spent two decades as CEO of Symbia Logistics, where she scaled the company from a regional warehouse provider into a multistate 3PL powerhouse serving Fortune-level brands, omnichannel retailers, and large-scale fulfillment operations.
In this episode…
The moving, warehousing, and logistics industries are changing fast, but many companies still rely on outdated processes, fragmented communication, and reactive planning. How can companies modernize relocation and supply chain operations without losing sight of people, service, and execution?
With expertise in supply chain entrepreneurship, warehousing, and relocation strategy, Megan Smith's answer is to approach logistics as an end-to-end customer experience. She suggests reducing downtime during warehouse moves by planning around inventory flow, protecting top-performing SKUs, and keeping fulfillment moving even during transitions. Megan also emphasizes investing in people, training, equipment, and customer-facing technology, including AI tools that support follow-up, lead tracking, and service consistency. These strategies help companies create smoother moves, stronger teams, and more reliable operations.
In this episode of The Tao of Pizza Podcast, Mark Hiddleson chats with Megan Smith, Founder of PACKgistics and Managing Director of Ray The Mover, about modernizing moving, warehousing, and logistics. Megan discusses omnichannel fulfillment, reducing downtime during warehouse moves, and using AI to improve customer communication.