The Owners Outlook Podcast

Country Roots to World Stage: Barry Lester on Belief, Support & Owning Success

In this inspiring episode of Owners Outlook, Shaun Lord sits down with Australian lawn bowls champion Barrie Lester to explore a life shaped by sport, resilience, community, and gratitude. From growing up in a small country town in Victoria to representing Australia on the world stage, Barrie shares the moments that shaped his journey — the early competitive fire, the mentors who believed in him, the heartbreak of losing his mum, and the mindset that helped him turn the page and keep moving forward. Here’s what you can expect from this episode: Growing Up with a Competitive Spirit Barrie reflects on his childhood in country Victoria, where sport became part of his identity from a young age. Whether it was football, swimming, handball or lawn bowls, he carried a deep desire to give everything his best shot. The Power of Mentorship and Community Barrie shares how the Lakes Entrance Bowls Club, his mentor John Snell, and the wider bowls community helped shape not only his career, but the person he became along the way. Turning Pain into Purpose After the sudden passing of his mum, Barrie opens up about grief, rebuilding, and the decision to move to Melbourne to chase his dreams — carrying her memory with him every step of the way. Mindset, Preparation and Longevity Barrie speaks about what it takes to perform at the highest level for nearly two decades, from preparation and self-belief to learning how to handle pressure, judgment and setbacks. What It Means to Own Your Success For Barrie, success isn’t something you keep to yourself. It’s something you share with the people who helped you get there — the mentors, friends, family, teammates and supporters who played a part in your journey. Tune in for a heartfelt conversation about resilience, gratitude, perspective, and why no achievement is ever truly won alone.

Purpose Over Pressure: Trent Falson on Service, Courage & Owning Success

In this episode of Owners Outlook, Shaun sits down with Trent Falson, a fourth-generation Bondi local, Bondi lifeguard, former Australian surf lifesaving champion, and someone whose life has been shaped by service, pressure, purpose and community. Trent shares his journey from growing up in the water at Bondi, to becoming a lifeguard at just 18, and the reality of stepping into a role where life-changing decisions often happen in seconds. From dealing with fatalities early in his career, to supporting others through trauma, Trent opens up about the mental weight of first responder work and the importance of speaking up, seeking help and learning how to truly listen. Here’s what you can expect from this episode: Growing Up in Bondi Trent reflects on his childhood as a fourth-generation Bondi local, his early years in the ocean, and how surf lifesaving shaped his identity from a young age. Life as a Bondi Lifeguard From rescues and medical emergencies to moments of chaos and calm, Trent shares what it really takes to show up when people need you most. Mental Health, Trauma and Listening Trent speaks honestly about the emotional toll of first responder work, early signs of PTSD, and why sometimes the most powerful thing we can do for someone is simply listen. Purpose Over Status After stepping into the corporate world, sales, buyer’s agency and real estate, Trent realised that money and status could never replace the feeling of doing work that truly mattered. Owning Your Success For Trent, success means waking up each day, looking in the mirror, and feeling genuinely aligned with the person looking back. Tune in for a thoughtful and honest conversation about courage, purpose, slowing down under pressure, and what it means to build a life that actually feels right.

Family Restaurant to Managing Partner: The Reps behind Success with Sevan Tuna

In this episode of Owners Outlook, join Shaun Lord as he sits down with Sevan Tuna, Managing Partner at Alexander Spencer, to explore a journey shaped by hard work, sacrifice, and a deep love for business. From migrating to Australia at a young age and watching his parents rebuild their lives from scratch, to working in his family’s restaurant and eventually rising to partner within 10 years at a leading accounting firm, Sevan’s story is a powerful reflection of what it means to take ownership of your path. Through honest conversation and real-world insight, Sevan shares how discipline, strategic thinking, and a genuine commitment to people have shaped both his career and leadership philosophy. Here’s what you can expect from this episode: Foundations & Early Lessons * Growing up in a migrant family and witnessing the power of hard work * Early exposure to business through a family-run restaurant * How real-life experiences shaped his mindset around success Career Growth & Leadership * The journey from graduate accountant to partner in 10 years * Why “doing the right reps” matters more than just working hard * The role of humility, relationships, and leadership in long-term success Business Strategy & Scaling * How Alexander Spencer evolved from a traditional accounting firm into a multi-service business * The concept of “share of wallet” and solving more problems for clients * Building a $14M business by adding value, not just chasing growth Mindset, Sacrifice & Ownership * The reality of sacrifice at different stages of life * Why young people should embrace short-term sacrifice for long-term gain * What ownership really means in leadership—taking responsibility for both wins and losses Financial Awareness for Business Owners * The biggest red flags Sevan sees in struggling businesses * Why understanding your numbers is non-negotiable * How data and financial insight tell the real story of a business What It Means to Own Your Success * Why success isn’t just about profit—but about the growth of your people * The impact of leadership on team development and culture * Building something that outlasts you through others This conversation is a reminder that success isn’t one big moment—it’s built through small, consistent actions, tough decisions, and the willingness to keep showing up. Maybe this is something we can all sit with this week: Are we just working… or are we intentionally building something that matters?

Chasing More Than Medals: Commitment, Setbacks & Becoming Who You’re Meant to Be with Olivia Gross

In this episode of Owners Outlook, Shaun sits down with Australian pole vaulter Olivia Gross to explore what it really takes to chase a dream—especially when it pulls you away from everything familiar. From starting athletics at just five years old to taking a leap of faith and moving across the country to pursue elite sport, Olivia shares a journey grounded in commitment, self-discovery, and resilience. But this conversation goes beyond the highlight reel—it dives into the moments of doubt, injury, homesickness, and the mindset required to keep showing up when things get hard. Here’s what you can expect from this episode: The Early Journey How Olivia discovered pole vaulting and the curiosity that turned into a passion. The moment she realised this wasn’t just a hobby—it was something worth chasing. Taking the Leap The decision to turn down a “normal” path and pursue sport full-time. What it felt like to leave home, step into the unknown, and back herself. Mindset & Resilience How Olivia deals with homesickness, setbacks, and moments of doubt. Why “a bad session isn’t a bad day” is a mindset that’s shaped her journey. Injury, Setbacks & Growth Navigating a challenging season filled with injuries and forced time away from competition. How she’s reframing setbacks as opportunities to rebuild stronger. Habits of High Performance The small, consistent habits that support elite performance—both physically and mentally. Why learning your body and asking “why” has become her biggest advantage. The Bigger Picture Her long-term vision of competing at the LA Olympics. And how she defines success—not as a result, but as becoming someone she’s proud of. This is a conversation about perspective—about trusting the process even when it doesn’t make sense, and continuing to move forward when doubt creeps in. Maybe this is something we can all sit with this week: What would it look like to keep going, even when the outcome isn’t guaranteed? 🎧 Tune in now to hear Olivia’s story—and what it means, in her words, to truly own your success.

Redefining Success: From Burnout to Self Compassion with Dr Hayley Quinn

In this episode of Owners Outlook, Shaun sits down with Dr Hayley D Quinn, a former clinical psychologist turned mindset and wellbeing coach, whose journey challenges everything we think we know about success, resilience, and burnout. From leaving school before the age of 15 to earning a PhD in clinical psychology, Hayley’s story is one of persistence, self-discovery, and redefining what it means to succeed. After decades in the psychology field—and experiencing burnout firsthand—she made the difficult decision to step away and pursue a more aligned path focused on coaching, speaking, and helping others prevent burnout before it takes hold . This conversation goes beyond surface-level advice. It explores the internal battles high performers face—the pressure to keep going, the fear of slowing down, and the often overlooked relationship we have with ourselves. Here’s what you can expect from this episode: Mindset, Burnout & Self-Compassion * Why high performers often ignore their wellbeing until it’s too late * The hidden cost of self-criticism and why it’s not the motivator we think it is * How burnout shows up differently for everyone—and how to recognise it early Resilience & Personal Growth * Hayley’s journey from early academic struggles to completing a PhD * Navigating single parenthood, adversity, and rebuilding after burnout * The moment she learned to shift from self-criticism to self-compassion Practical Tools for High Performers * Simple daily check-ins: “How am I feeling and what do I need?” * The concept of “front-loading” self-care before high-pressure periods * Why asking for help might be the most powerful step forward Redefining Success * Letting go of societal definitions of success * Aligning your work with your values and wellbeing * What it truly means to “own your success” in a sustainable way This episode is a powerful reminder that success isn’t just about how much you can achieve—but how you choose to show up along the way.