The Workgrid

Internal Communications: Past, Present, and Future w/ Professor Michael Heller, Newcastle Business School, Northumbria University

In this episode we sit down with Professor Michael Heller, Newcastle Business School, Northumbria University. Professor Heller shares the history changes to the landscape of internal communications. We discuss how the practice has shifted over the last 200 years; and how this evolution has shaped the ways employees engage with technology and their organizations. To learn more about Professor Hellers ongoing research please visit: 'An Institutional History of Internal Communication in the UK https://historyofinternalcomms.org/ [https://urldefense.com/v3/__https:/historyofinternalcomms.org/__;!!JJ-tOIoKdBzLSfV5jA!rHvvREhosaQiAvHpgN3qjiP74Ka9i2ekjsfsMAfsr0ppz4rViU0HBgbPNprn8I9zqpK7LsOY1RTom27cPSed4YxbHcLV314Spqfs4g$] :::: Other Resources::::::: LinkedIn: https://www.linkedin.com/company/an-institutional-history-of-internal-communication-in-the-uk/?viewAsMember=true [https://urldefense.com/v3/__https:/www.linkedin.com/company/an-institutional-history-of-internal-communication-in-the-uk/?viewAsMember=true__;!!JJ-tOIoKdBzLSfV5jA!rHvvREhosaQiAvHpgN3qjiP74Ka9i2ekjsfsMAfsr0ppz4rViU0HBgbPNprn8I9zqpK7LsOY1RTom27cPSed4YxbHcLV316m1r3UPQ$] Professor Heller's Bio @ University of Northumbria: https://www.northumbria.ac.uk/about-us/our-staff/h/michael-heller/ [https://urldefense.com/v3/__https:/www.northumbria.ac.uk/about-us/our-staff/h/michael-heller/__;!!JJ-tOIoKdBzLSfV5jA!rHvvREhosaQiAvHpgN3qjiP74Ka9i2ekjsfsMAfsr0ppz4rViU0HBgbPNprn8I9zqpK7LsOY1RTom27cPSed4YxbHcLV314owuM-Vw$] For more of Professor Hellers Work; include the history of office work, marketing, public relations and internal communication:  https://scholar.google.com/citations?user=XhzBKHAAAAAJ&hl=en&oi=sra [https://urldefense.com/v3/__https:/scholar.google.com/citations?user=XhzBKHAAAAAJ&hl=en&oi=sra__;!!JJ-tOIoKdBzLSfV5jA!rHvvREhosaQiAvHpgN3qjiP74Ka9i2ekjsfsMAfsr0ppz4rViU0HBgbPNprn8I9zqpK7LsOY1RTom27cPSed4YxbHcLV315am_p6Lw$]

The Holiday Special Extravaganza 2024

Welcome back to THE WORKGRID. Today we brought back a handful of special guests for an engaging, informal conversation filled with fun and reflection. Together, we looked back on the year in AI, digital workplace advancements, and the ever-evolving role of technology in shaping how we work. From lighthearted stories and personal insights, this episode serves as a thoughtful and entertaining wrap-up to 2024, offering a blend of expert perspectives and holiday cheer. Enjoy, we will see you in the new year when we come back from our holiday break - Feb 2025. 00:00:00 Intro 00:02:20 Gui Batista, Founder, Agora Consulting Group 00:05:09 2024 reflections 00:05:25 Rise of AI Intranets 00:06:50 RTO and digital workplace trends 00:39:58 Alan Lepofsky, CMO, Mobeus 00:59:00 Workplace trends 2023 - 2024 01:10:00 Dante Raggazo, Sr. Director, Digital Workplace, Tapestry 01:19:00 That challenge of the single digital destination 01:31:30 AI washing 01:43:00 Rebecca O'Reilly, VP, Professional Services, Igloo 01:48:00 RTO trends, impact on digital workplace priorities 01:50:55 Mobile/Desktop shifts and trends

Navigating Digital Transformation and AI implementation w/ Kevin Dean, CEO of Manobyte

In this episode of The Workgrid Podcast, host Rob Ryan sits down with Kevin Dean, CEO of ManoByte, to explore the evolving world of digital transformation. Kevin shares his insights on how organizations can effectively leverage AI, data, and technology to drive growth and innovation. They discuss the challenges many companies face when integrating new technologies and AI. This episode is a must-listen for digital leaders and anyone looking to optimize their digital strategies for success. Topics Covered: * The role of people, technology, and core business values * The role of AI and digital transformation in modern businesses * Strategies for growth through technology * Challenges organizations face in implementing AI and technology * Entrepreneurship and standing up a professional services agency Key Guest: Kevin Dean, CEO of Manobyte Website: https://www.manobyte.com/

Facebook Workplace is Coming to an End: Strategies for Migrating out of Facebook Workplace: w/ Gui Batista, CEO, Agora Consulting Group

In this episode of The Workgrid, host Rob Ryan welcomes Gui Batista from Agora Consulting Group to explore the complexities of Meta (Facebook) Workplace migrations. Context: Facebook announced in May 2024 [https://techcrunch.com/2024/05/14/meta-is-shutting-down-workplace-its-enterprise-communications-business/?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAMLHXwakMm48u5UjqaTZZlBfJtFM3RIALs29zOYOZaYGnG-OQPEBRPfymAj4HopCvtk9zbeJWIrzYGZ_1Z75LH1Cg5OkxOmLYKXkOcJbETM-KZZn5cwRmHq3j_hAzy5gvbU5USohaRF7RCK5OrjmaINcvT-jRMGTMh9HqQ4Ox4Yu] that it planned to shut down Workplace. Facebook once had big dreams of capturing the enterprise communication and productivity space, but it quickly lost ground to Slack, Microsoft, et al. This announcement leaves many organizations and 9 million end users looking for a new home. Gui Batista, who has performed numerous migrations from Workplace to leading intranet and communication platforms, joins us to share his extensive expertise. He discusses common challenges businesses face during migration and the best practices for overcoming them. From planning and execution to user adoption and ongoing support, this conversation provides valuable insights for anyone considering a move to Facebook Workplace. Key Takeaways: * The importance of strategic planning in Facebook Workplace migrations * Common pitfalls and how to avoid them * Best practices for user adoption and engagement * Real-world examples of successful migrations Whether you’re leading a similar migration project or simply interested in digital workplace strategies, this episode is filled with practical advice and insights to help you confidently navigate the shift. For more on Agora Consulting: https://agoraconsultinggroup.com/

Digital Workplace News: September 2024

In this episode of THE WORKGRID, we discuss the latest updates in the digital workplace, covering some major announcements and shifts in industry trends. Top News Items Covered in this Episode: * Amazon's RTO Policy Update: Amazon moves to a five-day office requirement starting January 2025. More info here [https://www.itpro.com]. * Salesforce Agentforce Launch: Salesforce reveals its new customer service AI tool, priced at a whopping $2 per conversation. Details here [https://www.salesforce.com]. * Forrester Technology and Innovation Summit 2024: Highlights from Forrester’s Austin event focused on the rise of AI and a new era of digital transformation. Details Here [https://www.forrester.com/event/technology-innovation-north-america/] Please note: The views and opinions expressed in this episode are those of the speakers at the recording time and do not necessarily reflect the opinions of Workgrid or any entities mentioned.