The Yes Show!

E95 Travel, Freedom & Finding Your Next Adventure with Jelani Millard

Hospitality leaders spend their careers creating memorable experiences for others, but when was the last time they experienced hospitality for themselves?In this inspiring episode of The YES Show, I sit down with world traveler, entrepreneur, hotel owner, and host of the Pay Me In Plane Tickets podcast, Jelani Millard.From South Africa to Iceland, from spreadsheets to surf lessons, this conversation is packed with wisdom about leadership, intentional living, travel, and saying YES to a bigger life.In This Episode You'll Learn:🍍 Why hospitality leaders need to become guests again🍍 How travel creates better leaders, better businesses, and better experiences🍍 The mindset shift that helped Jelani move from finance into entrepreneurship🍍 Why being a "tourist in your own city" may be exactly what you needKey Takeaways:✅ Experience hospitality, don't just manage it✅ Travel expands perspective and inspires innovation✅ Intentional adventures create memorable years✅ Freedom comes from building something that can thrive without youAction Items:📍Plan one mini-adventure this quarter, even if it's local.📍Use your associate discount or book a staycation and experience hospitality as a guest.📍Create Jelani's daily framework:Something to doSomeone to loveSomething to look forward toConnect with Jelani:📍LinkedIn Profile -https://www.linkedin.com/in/jelani-m-8935a973/📍Website - Paymeinplanetickets.com📍selahbeachcabins.comConnect with Christine:📍Website - https://www.thewisepineapple.com/📍LinkedIn Profile - https://www.linkedin.com/in/christine-trippi-56105311📍Instagram - https://www.instagram.com/the_wise_pineapple/📍YouTube - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook Group of Hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society - https://www.thewisepapple.com/crown

E95 Travel, Freedom & Finding Your Next Adventure with Jelani Millard

Hospitality leaders spend their careers creating memorable experiences for others, but when was the last time they experienced hospitality for themselves?In this inspiring episode of The YES Show, I sit down with world traveler, entrepreneur, hotel owner, and host of the Pay Me In Plane Tickets podcast, Jelani Millard.From South Africa to Iceland, from spreadsheets to surf lessons, this conversation is packed with wisdom about leadership, intentional living, travel, and saying YES to a bigger life.In This Episode You'll Learn:🍍 Why hospitality leaders need to become guests again🍍 How travel creates better leaders, better businesses, and better experiences🍍 The mindset shift that helped Jelani move from finance into entrepreneurship🍍 Why being a "tourist in your own city" may be exactly what you needKey Takeaways:✅ Experience hospitality, don't just manage it✅ Travel expands perspective and inspires innovation✅ Intentional adventures create memorable years✅ Freedom comes from building something that can thrive without youAction Items:📍Plan one mini-adventure this quarter, even if it's local.📍Use your associate discount or book a staycation and experience hospitality as a guest.📍Create Jelani's daily framework:Something to doSomeone to loveSomething to look forward toConnect with Jelani:📍LinkedIn Profile -https://www.linkedin.com/in/jelani-m-8935a973/📍Website - Paymeinplanetickets.com📍selahbeachcabins.comConnect with Christine:📍Website - https://www.thewisepineapple.com/📍LinkedIn Profile - https://www.linkedin.com/in/christine-trippi-56105311📍Instagram - https://www.instagram.com/the_wise_pineapple/📍YouTube - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook Group of Hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society - https://www.thewisepapple.com/crown

E94 Own Your Corners!

Have you ever received guest feedback that simply says, "Everything felt dirty," without any clear explanation of what went wrong? In this solo episode of The YES Show, Christine Trippi uncovers one of the most overlooked factors affecting guest perception: the corners. By focusing on the details that often get missed, you can transform guest satisfaction, improve survey scores, and create rooms that truly feel clean and cared for. ✅What You'll Learn: 🍍 Why guests often perceive a room as dirty even when they can't identify a specific problem 🍍 How neglected corners impact the overall guest experience and survey feedback 🍍 A simple monthly housekeeping focus that keeps rooms looking fresh and maintained 🍍 Why inspection and coaching are essential for building consistent cleanliness standards 📍Action Items: ✅ Conduct a "Corners Walk" through guest rooms, hallways, and bathrooms this week ✅ Add corner cleaning and inspection points to your housekeeping and PM checklists ✅ Use inspection findings as coaching opportunities to improve team performance and awareness Connect with Christine: 📍Website - https://www.thewisepineapple.com/ 📍LinkedIn Profile - https://www.linkedin.com/in/christine-trippi-56105311 📍Instagram - https://www.instagram.com/the_wise_pineapple/ 📍YouTube Channel - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ 📍Join our FREE Facebook Group for Hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ 📍Join the Crown Society! https://www.thewisepineapple.com/crown

E94 Own Your Corners!

Have you ever received guest feedback that simply says, "Everything felt dirty," without any clear explanation of what went wrong? In this solo episode of The YES Show, Christine Trippi uncovers one of the most overlooked factors affecting guest perception: the corners. By focusing on the details that often get missed, you can transform guest satisfaction, improve survey scores, and create rooms that truly feel clean and cared for. ✅What You'll Learn: 🍍 Why guests often perceive a room as dirty even when they can't identify a specific problem 🍍 How neglected corners impact the overall guest experience and survey feedback 🍍 A simple monthly housekeeping focus that keeps rooms looking fresh and maintained 🍍 Why inspection and coaching are essential for building consistent cleanliness standards 📍Action Items: ✅ Conduct a "Corners Walk" through guest rooms, hallways, and bathrooms this week ✅ Add corner cleaning and inspection points to your housekeeping and PM checklists ✅ Use inspection findings as coaching opportunities to improve team performance and awareness Connect with Christine: 📍Website - https://www.thewisepineapple.com/ 📍LinkedIn Profile - https://www.linkedin.com/in/christine-trippi-56105311 📍Instagram - https://www.instagram.com/the_wise_pineapple/ 📍YouTube Channel - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ 📍Join our FREE Facebook Group for Hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ 📍Join the Crown Society! https://www.thewisepineapple.com/crown

E93 Teach to Sell: How Trust, Not Pressure, Creates More YESes with Dan Rochon

In this episode of The YES Show, Christine Trippi sits down with sales expert, entrepreneur, and author Dan Rochon to explore why the best salespeople don't push people into decisions, they guide them toward better ones. Dan shares the philosophy behind his upcoming book, Teach to Sell, revealing how trust, curiosity, and ethical influence create stronger relationships, better leadership, and more consistent results. From objection handling to leadership development, this conversation is packed with practical frameworks that work in sales, hospitality, business, and life. If you've ever felt uncomfortable with selling, this episode may completely change the way you think about influence. Key Learnings: ✅ Why sales is actually an act of service when done correctly ✅ The CPI Communication Model: Rapport, Adept Questions, and Active Listening ✅ How ethical influence helps people make empowered decisions ✅ The objection handling framework that eliminates resistance before it appears Action Items: 🔹 Spend your next conversation listening 80% of the time and talking only 20% 🔹 Ask deeper questions to uncover goals, fears, and obstacles before offering solutions 🔹 Identify the most common objections in your business and create a proactive plan to address them early Connect with Dan:📍LinkedIn Profile - ⁠https://www.linkedin.com/in/danrochon/⁠ [https://www.linkedin.com/in/danrochon/] 📍Instagram - ⁠https://www.instagram.com/danrochonx/⁠ [https://www.instagram.com/danrochonx/] 📍Amazon - ⁠https://www.amazon.com/stores/author/B094YKZ9LF⁠ [https://www.amazon.com/stores/author/B094YKZ9LF] 📍Facebook - ⁠https://www.facebook.com/profile.php?id=100086498082316#⁠ [https://www.facebook.com/profile.php?id=100086498082316#] Connect with Christine:📍Website - ⁠https://www.thewisepineapple.com/⁠ [https://www.thewisepineapple.com/] 📍LinkedIn Profile - ⁠https://www.linkedin.com/in/christine-trippi-56105311⁠ [https://www.linkedin.com/in/christine-trippi-56105311] 📍Instagram - ⁠https://www.instagram.com/the_wise_pineapple/⁠ [https://www.instagram.com/the_wise_pineapple/] 📍YouTube - ⁠https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/⁠ [https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/] 📍Join our FREE Facebook Group of Hoteliers - ⁠https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/⁠ [https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/] 📍Join the Crown Society - ⁠https://www.thewisepapple.com/crown⁠ [https://www.thewisepapple.com/crown]