How to Launch, Scale & Profit from an App in 2026 (Before Everyone Else Does) | Jonathan Maxim

Why Most Sales Teams Underperform (And How to Fix It) | Ben Wright

Most business owners think poor sales performance comes down to bad salespeople. Ben Wright disagrees. In this episode of Built to Sell Built to Buy, Sam Penny sits down with sales strategist and founder of Stronger Sales Teams, Ben Wright, to unpack what really drives sales performance and why behaviour, process and leadership often matter more than sales skills. Ben shares practical insights from more than 25 years in sales, including why most sales training fails, how sales and marketing teams can work together more effectively, the importance of speed-to-lead, and how a strong sales function can dramatically increase enterprise value. If you're a founder, sales leader or business owner looking to build a business that scales beyond you, this episode is packed with actionable lessons. In This Episode ✔ Why most sales teams underperform ✔ The biggest myth about sales performance ✔ Why behaviour beats skill in sales ✔ How to improve lead quality and conversion rates ✔ The power of speed-to-lead ✔ Why sales and marketing must work together ✔ How customer lifetime value drives enterprise value ✔ Common leadership mistakes that weaken sales teams ✔ The role of accountability in high-performing teams ✔ The mindset shift every founder needs to make Key Takeaways *  Sales is not just a numbers game.  *  Great salespeople focus on creating value, not pitching features.  *  Fast response times significantly improve close rates.  *  Sales and marketing alignment drives stronger results.  *  Strong sales systems increase business valuation.  *  The best leaders focus on progress, not perfection.  About Ben Wright Ben Wright is the founder of Stronger Sales Teams, helping businesses improve sales performance through better leadership, behaviours, systems and accountability. With more than 25 years of experience in sales and business, Ben works with organisations to build sales teams that consistently perform and scale. Connect with Ben Website: https://strongersalesteams.com [https://strongersalesteams.com] LinkedIn: Ben Wright Listen & Subscribe 🎙 Built to Sell Built to Buy

The Hidden Force Behind High-Performing Businesses with Jaclyn Orent

What if the biggest limitation in your business isn't strategy, systems or staff... but your own leadership capacity? In this episode of Built to Sell, Built to Buy, Sam Penny sits down with leadership strategist, culture architect and Cultural Catalyst founder Jaclyn Orent to explore the invisible forces that shape business performance. While most business owners focus on strategy, KPIs and execution, Jaclyn argues that culture, behaviour and consciousness are the true drivers of sustainable growth. Drawing on decades of research in organisational psychology, leadership development and human behaviour, she explains why founders often become the bottleneck to their own success and how shifting leadership capacity can transform an entire organisation. From impossible goals and identity transformation to accountability, contribution and high-performance cultures, this conversation challenges conventional thinking about leadership and growth. If you're building a business to scale, sell or create lasting impact, this episode offers a completely different lens on what drives exceptional results.  In This Episode You'll discover: *  Why culture problems are usually leadership problems  *  The hidden behaviours that quietly cap business growth  *  How founders unintentionally create the culture they tolerate  *  Why accountability starts long before behaviour  *  The difference between operating from force versus operating from power  *  How identity drives performance and business outcomes  *  Why impossible goals create transformational growth  *  The role of nervous system capacity in leadership effectiveness  *  How contribution-based leadership outperforms compliance-based leadership  *  The common blind spots preventing founders from scaling  *  Why successful leaders often struggle to achieve fulfilment  *  The relationship between consciousness, culture and business performance  *  How to create a high-performing organisation that scales sustainably  Key Takeaways Culture Is the Founder Scaled Every organisation eventually reflects the standards, behaviours and mindset of its founder. According to Jaclyn, culture isn't created by mission statements, values posters or leadership retreats. It is created by what leaders consistently model, tolerate and reinforce. The founder's beliefs, emotional patterns and decision-making style ripple throughout the entire business. If the founder grows, the organisation grows. If the founder stagnates, the organisation often follows. Great Businesses Are Built on Behaviour Many organisations struggle because they define values but never define behaviours. Words like accountability, integrity and excellence sound impressive on a wall, but unless they are translated into observable actions, they remain meaningless. High-performing cultures are built when leaders clearly define: *  What good looks like  *  What great looks like  *  What is acceptable  *  What is not  Behaviour is what scales. Impossible Goals Change Identity One of the most powerful parts of the discussion centres around the concept of impossible goals. Jaclyn explains that transformational growth doesn't happen by simply setting bigger targets. It happens when leaders adopt a vision that requires them to become someone new. The goal is not just about achievement. It's about identity transformation. The most successful leaders create visions so compelling that they willingly let go of old habits, beliefs and limitations to become the person capable of achieving them. Accountability Starts Within Many leaders struggle to hold others accountable because they have not mastered accountability themselves. Jaclyn argues that true accountability begins with self-leadership. Leaders who avoid difficult conversations, uncomfortable emotions or personal responsibility often create teams that do exactly the same. When leaders consistently model ownership, responsibility and emotional maturity, accountability becomes part of the culture. Contribution Creates Extraordinary Performance Most businesses are driven by performance metrics. The most exceptional businesses are driven by contribution. Jaclyn believes that once founders achieve financial success, the next level of growth comes from pursuing something larger than themselves. When leaders connect their business to a meaningful contribution, they unlock: *  Greater engagement  *  Higher levels of commitment  *  Stronger cultures  *  Better long-term performance  *  Deeper personal fulfilment  The most powerful organisations don't simply generate profits. They create impact. Memorable Quotes "Most businesses don't have a strategy problem. They have a standards problem.""Culture isn't something you talk about. It's something you design.""What you tolerate becomes what you get.""The founder is often the biggest lever for organisational change.""Behaviour is what scales, and what scales becomes your business.""The biggest challenge leaders face is accepting reality as it is." About Jaclyn Orent Jaclyn Orent is the CEO and Co-Founder of the Cultural Catalyst Network and creator of the Cultural Contribution Framework. Her work combines leadership development, organisational psychology, behavioural science and systems thinking to help founders, executives and organisations create transformational cultural change. She specialises in helping leaders expand their leadership capacity, build high-performing cultures and align business growth with meaningful contribution. Resources & Links Learn More About Jaclyn Orent *  Cultural Contribution Masterclass: https://culturalcontribution.com [https://culturalcontribution.com] *  Cultural Catalyst Network: https://culturalcatalyst.net [https://culturalcatalyst.net] Listen to Built to Sell, Built to Buy Built to Sell, Built to Buy explores what separates ordinary businesses from exceptional businesses. Each episode features founders, investors and experts who share practical lessons on building businesses that scale, attract buyers and create long-term value. Whether you're preparing to sell your business, acquire one, or simply build a stronger company, each conversation is designed to help you think differently about growth, leadership and value creation.

The Founder Trap: Why Most Entrepreneurs Don’t Own a Business, They Own a Job | Jesse Gilmore

Most founders think the answer is more clients. More leads. More revenue. More hustle. But what if the real problem is you? In this episode of Built to Sell | Built to Buy, Sam Penny sits down with Jesse Gilmore, founder of Niche In Control, to unpack one of the biggest challenges facing entrepreneurs today: becoming the bottleneck in their own business. After building businesses that consumed his life and spending years inside a $4 billion corporation eliminating single points of failure, Jesse discovered a powerful truth: Businesses don't scale when founders work harder. They scale when founders become replaceable. Together, Sam and Jesse explore why so many entrepreneurs accidentally build themselves a high-pressure job, how to break free from hustle culture, and the systems that create genuine freedom, scalability and business value.  In this episode: *  Why most entrepreneurs don't own a business, they own a job  *  The hidden dangers of founder dependence  *  Lessons from inside a $4 billion corporation  *  How to identify the single point of failure in your business  *  The mindset shift from doer to trainer, manager, leader and visionary  *  Why time freedom comes before financial freedom  *  Jesse's EADT framework: Eliminate, Automate, Delegate and Time Block  *  The real cost of hustle culture  *  How systems increase creativity instead of restricting it  *  Why client case studies may be the most important KPI in your business  *  The biggest lie founders tell themselves  *  The first exercise every business owner should complete this week  Memorable Quotes "Most entrepreneurs don't own a business. They own a job.""The business can't outgrow the leader.""Revenue is a milestone, not a mission.""Time freedom comes before financial freedom.""The founder is often the single point of failure." About Jesse Gilmore Jesse Gilmore is the founder of Niche In Control, where he helps agency owners build businesses that don't depend on them. Through coaching, consulting and his Leverage for Growth podcast, Jesse has helped hundreds of founders transition from overwhelmed operators to scalable business leaders. Resources & Links 🌐 Niche In Control  https://nicheincontrol.com [https://nicheincontrol.com] 📘 Free Book: The Agency Owner's Guide to Freedom https://nicheincontrol.com/book [https://nicheincontrol.com/book] 🎙️ Leverage for Growth Podcast Connect with Sam Penny 🌐 https://sampenny.com [https://sampenny.com]

How Hadri Jaffal Built Iron Body Fit Into 250 Studios Without Giving Away Equity

Most founders build something that works. Very few build something that works without them. In this episode of Built to Sell Built to Buy, Sam Penny speaks with Hadri Jaffal, founder of Iron Body Fit, about how he scaled from one EMS fitness studio to around 250 locations across multiple countries, while keeping ownership of the business and avoiding the typical venture capital path. But this conversation is not really about fitness. It is about business architecture. Hadri shares how Iron Body Fit was built around a simple but powerful insight: many people want to take care of their body, but they are either too busy, too inconsistent, or too uncomfortable in traditional gyms. His answer was a fitness model designed for “lazy and busy people”, using EMS technology, trial sessions, word of mouth, franchise systems and a culture of continual improvement. Sam and Hadri unpack what really happens when a business scales quickly: the cash flow pressure, the hiring pressure, the importance of franchisee results, the challenge of protecting culture, and the moment a founder must stop being the centre of every decision. Hadri also explains why he gives executives full responsibility, why he hires for empathy over expertise, why some franchisees need to be removed to protect the wider community, and why simple systems like checklists and to-do lists can create enormous leverage. If you are a founder, franchise owner, business buyer, investor or operator, this episode will make you think differently about scale. Because growth is not just about opening more doors. It is about protecting what happens inside them. In This Episode You’ll learn: • Why Iron Body Fit was built for “lazy and busy” people  • How Hadri copied, adapted and executed a model from Germany  • Why trial sessions became the growth engine  • How he scaled through franchisees without giving away equity  • What breaks first when a business grows past 50 locations  • Why cash flow and hiring are constant tensions in fast growth  • How to document culture without creating a 500-page manual  • Why Hadri gives executives 100% trust and responsibility  • The five KPIs Iron Body Fit tracks every day  • Why removing a successful but toxic franchisee can protect the whole network  • How to build systems that reduce dependence on the founder  • Why simple to-do lists still matter in a scaling company Guest Hadri Jaffal Founder, Iron Body Fit Email: jh@ironbodyfit.com Call to Action Learn more and connect with Sam:  https://sampenny.com/hadri-jaffal [https://sampenny.com/hadri-jaffal]

Why Your Ads Aren’t the Problem: Fixing the Real Growth Bottlenecks with Ivan Janku

What actually breaks growth in a business? It is rarely just the ads. In this episode of Built to Sell | Built to Buy, Sam Penny sits down with Ivan Janku, founder of Digital Rocket Ads, to unpack what really sits behind profitable growth in 2026. Ivan has helped generate more than $250 million in client revenue, building his agency from a solo freelance operation in Serbia into a global growth business with a reputation for no-nonsense execution. This conversation goes deep into the hidden leaks most founders never see. Ivan explains why so many businesses blame traffic when the real issue is the website, the customer journey, broken tracking, weak offers, or systems that do not work together. He shares how his team audits businesses, prioritises fixes, and builds what he calls a more cohesive growth engine rather than just running platform-based marketing.  Sam and Ivan also explore what has changed in digital marketing, including Meta’s Andromeda, AI-assisted creative production, attribution challenges in a post-iOS world, and why so many founders are still making decisions from inside the business rather than through the eyes of the buyer. Ivan’s central message is clear: stop guessing, stop hiding behind vanity metrics, and start fixing the leaky bucket. You will hear real examples from the trenches, including a fashion brand whose growth was being crushed by a cart bug, enterprise clients wasting huge ad budgets with poor reporting, and the dangerous habit of founders relying on agencies without understanding the full system behind performance. This episode is for business owners, marketers, and operators who want to scale without chaos and build something more valuable, more saleable, and far more robust. In this episode: *  How Ivan built Digital Rocket Ads from Serbia into a global agency  *  Why most businesses have a “leaky bucket” long before ads are the issue  *  The biggest blind spots founders have in their customer journey  *  Why audits should come before ad spend  *  The website and mobile performance mistakes crushing conversions  *  What Andromeda changes inside Meta advertising  *  Why attribution is harder than ever and what to track instead  *  The role of AI in creative, copy, and campaign production  *  Why systems beat rock stars when building a scalable agency  *  The mindset shifts required as a founder grows from solo operator to leader  Key takeaway If your growth feels stuck, the answer is probably not “more ads”. It is more likely better systems, better buyer understanding, cleaner tracking, stronger offers, and the discipline to fix what is broken before pouring fuel on it. Connect with Ivan Janku Digital Rocket Ads [https://digitalrocketads.com] LinkedIn: Ivan Janku / eCommerce Megalomania Read the companion article: sampenny.com/ivan-janku [https://sampenny.com/ivan-janku]