Grow! Business Podcast w/Cory Mosley

Your Client Services Team Is Killing Your Sales (And You Don’t Even Know It)

46 min · 6. Mai 2026
Episode Your Client Services Team Is Killing Your Sales (And You Don’t Even Know It) Cover

Beschreibung

Most business owners think their biggest problem is getting more leads. They’re wrong. In this episode of the Grow Business Podcast, Cory Mosley and Lon Graham break down one of the most overlooked growth killers in business: 👉 What happens AFTER the sale If your client services, onboarding, or customer experience is inconsistent, slow, or disconnected from your sales process… you’re quietly losing future revenue. And the worst part? You probably don’t even see it happening. In this episode, you’ll discover: * Why your next sale is decided by your last customer experience * The 5 ways your client services team may be killing future revenue * How poor follow-through destroys referrals, retention, and upsells * The hidden “leaks” most businesses never measure * How to turn your service team into a growth engine This isn’t about better marketing. It’s about delivering an experience people actually talk about. Because in today’s market: * Marketing gets attention * Sales gets the deal * But service determines if you ever get paid again If you’re serious about scaling your business, this is an episode you can’t afford to miss. 🎯 Learn more about building authority in your business: Visit: obviouschoiceinterview.com Credits: Hosted by: Cory Mosley, Business Growth Strategist Co‑Hosted by: Lon Graham, Voice of Reason Produced by: Willie H. Disclaimers [https://www.corymosley.com/disclaimers]

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111 Folgen

Episode Every Business Is in the Sales Business: Here’s How to Win | Special Edition Cover

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Summer can either be your biggest opportunity or your biggest excuse. In this episode of the Grow Business Podcast, Cory Mosley and Lon Graham break down the difference between a summer slowdown and a summer surge, and show business owners how to win in either situation. Whether your phones have stopped ringing, your team is overwhelmed with demand, or your business stays steady year-round, this episode provides practical strategies to strengthen your business and build momentum for the second half of the year. You'll learn: * How to identify which type of summer business you are * What to do when sales slow down * How to avoid panic-driven business decisions * Why busy doesn't always mean profitable * The biggest mistakes business owners make during seasonal shifts * How to improve marketing, sales, operations, and team performance during summer * Ways to build a stronger pipeline for Q3 and Q4 * How to use the Five Pillars of Business Growth to create sustainable success Key Takeaway: If summer is slow, prepare. If summer is busy, optimize. If summer is stable, improve. The businesses that win aren't the ones with perfect conditions—they're the ones that make the most of the conditions they have. 🎯 Perfect for entrepreneurs, small business owners, sales leaders, executives, and growth-minded professionals. 📚 Get Cory's book: Positioned for Growth [https://www.amazon.com/Positioned-Growth-Strategy-Modernize-Business-ebook/dp/B0F6FK5XC9/ref=sr_1_1?crid=1S7TWZKG4YBVI&dib=eyJ2IjoiMSJ9.fMDxyHMvFEMT6LO9GCKPGg.z2cCNffzRffBCOf46YE_ET39btC413O4t5KIZsuuLaI&dib_tag=se&keywords=Positioned+for+growth+cory+mosley&qid=1780251292&sprefix=positioned+for+growth+cory+mosley%2Caps%2C109&sr=8-1] 🌐 Visit: CoryMosley.com [corymosley.com] 🌐 Learn more about Lon Graham: LonGraham.com [LonGraham.com] 🌐 Build your authority: ObviousChoiceInterview.com [ObviousChoiceInterview.com] Credits: Hosted by: Cory Mosley, Business Growth Strategist Co‑Hosted by: Lon Graham, Voice of Reason Produced by: Willie H. Disclaimers [https://www.corymosley.com/disclaimers]

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Episode Busy Isn’t Growth: 5 Signs Your Business Is Stuck (And How to Fix It) Cover

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Episode The Hidden Weight of Leadership: Why Business Owners Feel Alone at the Top Cover

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What does success really cost? In this episode of the Grow Business Podcast, Cory Mosley and Lon Graham unpack the hidden emotional weight that comes with leadership, entrepreneurship, and business ownership. From sleepless nights and payroll pressure to isolation, decision fatigue, unsupportive relationships, and the constant expectation to appear strong—this is the conversation most leaders never have publicly. If you’re a business owner, entrepreneur, executive, or team leader carrying the weight of responsibility, this episode is for you. You’ll learn: * Why leadership can feel lonely—even when you’re successful * The hidden mental load business owners carry * How to build a trusted peer network * Why coaching and support systems matter * Practical ways to manage leadership stress and emotional burnout * How to separate your identity from your business performance * Why mindset is the foundation of sustainable business growth This honest conversation explores the real side of entrepreneurship that social media doesn’t show. Because growth isn’t just about strategy—it starts with mindset. Credits: * Hosted by: Cory Mosley, Business Growth Strategist * Co‑Hosted by: Lon Graham, Voice of Reason * Produced by: Willie H. Disclaimers [https://www.corymosley.com/disclaimers]

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Everything is getting more expensive — gas, software, payroll, supplies, and operating costs. So what should business owners do when margins start shrinking? Raise prices? Hold steady? Hope for the best? In this episode of the Grow Business Podcast, Cory Mosley and Lon Graham break down the real-world strategies businesses can use to raise prices without losing their best customers. You’ll learn: * Why staying underpriced is often more dangerous than raising prices * The biggest pricing mistakes business owners make * How to increase perceived value before increasing prices * Why better customers beat more customers * How to segment customers and protect loyal clients * The psychology behind premium pricing and customer trust * Smart ways to package offers, communicate increases, and improve margins * How authority and positioning impact what customers are willing to pay If you’ve been afraid to raise prices, this episode gives you a practical framework for doing it strategically, confidently, and profitably. Whether you’re a business owner, executive, consultant, or entrepreneur, this conversation will help you rethink pricing as a growth strategy — not just a financial decision. 📘 Get Cory Mosley’s book Positioned for Growth [https://www.amazon.com/Positioned-Growth-Strategy-Modernize-Business-ebook/dp/B0F6FK5XC9/ref=sr_1_1?crid=1AKF6KLIJKB7Y&dib=eyJ2IjoiMSJ9.fMDxyHMvFEMT6LO9GCKPGg.z2cCNffzRffBCOf46YE_ET39btC413O4t5KIZsuuLaI&dib_tag=se&keywords=positioned+for+growth+cory+mosley&qid=1778076919&sprefix=positioned+for+growth+cory+mosle%2Caps%2C167&sr=8-1] 🌐 Learn more at CoryMosley.com [https://www.corymosley.com/] 🎥 Discover the Obvious Choice Interview at ObviousChoiceInterview.com [ObviousChoiceInterview.com] Credits: Hosted by: Cory Mosley, Business Growth Strategist Co‑Hosted by: Lon Graham, Voice of Reason Produced by: Willie H. D [https://www.corymosley.com/disclaimers]isclaimers [https://www.corymosley.com/disclaimers]

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