Driving Practical, People-First AI Transformation with Deputy CTO, Paul

Endpoint Resilience Starts Below the OS with Ed Metcalf, Absolute Security

When a device goes missing, powers down, or drops off the network, the risk does not disappear with it. Ed Metcalf of Absolute Security joins Lenovo to discuss why endpoint resilience is becoming critical for distributed and AI-enabled work. He explains how Lenovo ThinkShield TraceLock, powered by Absolute Security, helps IT and security teams maintain visibility and control through firmware-level persistence, supporting stronger data protection across remote, mobile, and regulated work environments.

Building AI Confidence Through Awareness and Trust with Sasa Ellen Wallace, Information Systems Security Officer at the South African National Defense Force

How do you reduce fear and build trust when introducing AI into the workplace? In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Sasa Ellen Wallace, Information Systems Security Officer at the South African National Defense Force, about how awareness and education are driving AI confidence across teams. Sasa explains how personalized IT support, proactive monitoring, and open communication help prevent threats while empowering employees to embrace change. She also shares how simple awareness initiatives can turn hesitation into readiness. 🎧 Explore how knowledge and trust can turn AI from an unknown into a shared advantage.

Scaling Responsible AI with Raj Patel, VP of AI Transformation at Holistic AI

What happens when AI becomes part of everyday work? In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Raj Patel, VP of AI Transformation at Holistic AI, about how organizations can scale AI safely and responsibly. Raj explains how companies are bridging the gap between pilot projects and enterprise deployment using frameworks that balance innovation with risk management. He also shares why employee education, trust, and creativity are essential to realizing AI’s full potential, without losing the human element. 🎧 Explore how readiness, governance, and empowerment are shaping a smarter, more confident AI-driven workforce.

Building Confidence and Trust in AI with Omar Khokhar, Technical Team Lead at Systal

How can organizations use AI to empower people instead of replacing them? In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Omar Khokhar, Technical Team Lead at Systal, about building confidence, trust, and capability in the age of AI. Omar shares how his team is creating proactive, AI-driven IT environments that enhance visibility, reduce downtime, and strengthen compliance. He also explains why training, transparency, and education are the real foundations of successful AI adoption. 🎧 Discover how empowerment and trust are shaping the next chapter of digital transformation.

Human-Centered Innovation with IT Director at Crawford & Company, Mollie Brentnall

How can AI make work more human? In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Mollie Brentnall, UK & Ireland IT Director at Crawford & Company, about how her team is modernizing insurance operations through a people-first approach to AI. Mollie shares how her company is using technology to automate repetitive tasks, accelerate claims handling, and make space for human connection where it matters most. She also discusses how accessibility tools and flexible learning options are helping neurodiverse employees thrive. 🎧 Discover how empathy, innovation, and automation are shaping a workplace where people and technology move forward together.