Manage What Matters

8: Why Listening Feels So Difficult - And How To Do It Better

9 min · 28. Apr. 2026
Episode 8: Why Listening Feels So Difficult - And How To Do It Better Cover

Beschreibung

This solo episode with Jackie Handy explores the importance of listening, the different layers of listening, generative listening, challenges in listening, barriers to effective listening, and strategies for overcoming listening challenges. Takeaways * Listening builds trust and reduces conflict * Generative listening enables new thinking and shared ownership. Chapters * 00:00 The Importance of Listening * 07:05 Overcoming Listening Challenges

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Alle Folgen

14 Folgen

Episode 13: How Leaders Can Boost Their Wellbeing Through Self-Care Cover

13: How Leaders Can Boost Their Wellbeing Through Self-Care

For over 30 years, Pam Burrows has been on a mission to help leaders and teams stress less, smile more, and perform at their best and she does it with a contagious energy that leaves a lasting impact. From boardrooms to international conferences, Pam’s powerful, practical approach to wellbeing has transformed workplaces and won awards, including a European Health and Safety Award for reducing stress in the workplace. Armed with expertise as a Nursery Nurse, Social Worker, and Master Practitioner in Neurolinguistic Programming (NLP), Pam blends science with heart to create interactive, high-energy sessions that spark real change. A Fellow of the Professional Speaking Association and author of books - Burnout Buster and The CARE Wellbeing Model - she’s not just about theory, she’s about real-world results that help people feel good and work smarter. Our conversation focuses on the importance of human connection, wellbeing, and self-care in organisations. It explores the challenges of hybrid working, the impact of introversion in the workplace, and the role of managers in modelling wellbeing and self-care. The discussion also highlights the intersection of psychology and physiology in wellbeing, the value of small changes for wellbeing, and the joy found in human connections. Takeaways * Importance of Human Connection * Wellbeing and Self-Care * Modelling Wellbeing and Self-Care * Blending Psychology and Physiology Chapters * 00:00 Boosting People and Wellbeing in Organisations * 06:09 The Role of Managers in Wellbeing * 11:11 Renewed Focus and Energy * 22:23 Finding Joy in Human Connections Connect with Pam via her website here [https://www.pamburrows.com/] Or check out her YouTube channel here [https://www.youtube.com/c/pamburrowspeoplebooster]

2. Juni 202629 min
Episode 11: Overcoming Confidence Compensation And Be The Leader You Were Born To Be Cover

11: Overcoming Confidence Compensation And Be The Leader You Were Born To Be

Jen Smollett is a Leadership and Confidence Coach who helps leaders lift the invisible weight of Confidence Compensation - the exhausting cycle of second‑guessing themselves while working twice as hard to prove themselves and become the confident, authentic leaders they truly are. Our conversation discusses the concept of confidence compensation and its impact on leadership effectiveness. It explores the damaging effects of overcompensating, the impact on leadership and team performance, and the wider role of confidence in leadership. Jackie's guest today, Leadership Coach Jen Smollett, also speaks about the impact of praise and self-doubt, navigating new territory in leadership, and transferable skills that took her from intensive care nursing to leadership coaching. The episode concludes as always, with a focus on Million Dollar Moment takeaways for what matters most in your leadership. Connect with Jen on LinkedIn here [https://www.linkedin.com/in/jen-smollett-coach/] Grab the FREE resources from Jen's website here [https://jensmollett.com/] Take Jackie's FREE Flow Finder assessment here [https://quiz.jackiehandy.com/flow-finder] Chapters * 00:00 Introduction and Confidence Compensation * 06:54 Creating Change and Assessing Leadership * 15:16 Transferable Skills from Intensive Care to Leadership * 21:36 What Matters Most in Leadership

19. Mai 202625 min
Episode 9: Men's Mental Health Matters Cover

9: Men's Mental Health Matters

Leading with courage, freedom and authenticity, Stephen J.Whitton is speaker and founder of a movement that aims to help leaders (especially men) to gain clarity, confidence and purpose.  Having gone through his own calamitous situation in 2020, Divorce, business collapse, pandemic AND coming out, Stephen reflects on his career in a very male dominated and target driven industry, that was so focussed on results it didn’t have space for considering the wellbeing of its people, Stephen is leading the march to change that and recognises that men’s mental health and the impact on the environment around them, is key to authentic leadership, inclusion and sustainable results. In our conversation, Stephen shares his journey through a male-dominated industry, highlighting the impact of early experiences on mental health and the challenges faced by leaders. He discusses the creation of Menable and its approach to supporting mental health in the workplace. The conversation examines the importance of mental health in leadership and provides advice for leaders to support mental health effectively. Takeaways * Authentic Leadership * Mental Health Awareness * Million Dollar Mental Health Moments Connect with Stephen on LinkedIn or via his website, StephenJWhitton.com [http://StephenJWhitton.com] To explore Menable.org click here [https://menable.org/]

5. Mai 202625 min