How Great Nurses Become Great Leaders | Kristi Reguin-Hartman, AMSN
In this episode of The Healthcast, host Phil Zappone speaks with Dr. Kristi Reguin-Hartman, President of the Academy of Medical-Surgical Nurses, about nursing leadership, clinical transformation, healthcare technology, and the future of medical-surgical nursing.
Dr. Reguin-Hartman shares the experience that first inspired her to pursue nursing: caring for a college student who had become paralyzed after a traumatic hockey injury. A single line he later wrote—“In the mornings, it was better”—showed her how meaningful it could be to make even a small difference in someone’s life.
She reflects on her journey from earning an ADN to completing a DNP, the mentors who encouraged her to accept opportunities before she felt fully prepared, and the philosophy that has shaped her career: say yes.
The conversation also examines some of the most urgent challenges facing nurses today, including unsafe staffing levels, excessive workloads, limited autonomy, difficult work environments, and the continued misconception that medical-surgical nursing is simply a starting point rather than a complex specialty.
Phil and Dr. Reguin-Hartman discuss why nurses must be included in healthcare technology design from the beginning, how health systems can improve technology adoption, and why clinical workflows should be built around the people who will actually use them.
The episode closes with a look at the future of nursing, from virtual and corporate nursing roles to AI, advocacy, professional recognition, and the importance of ensuring that the best voices—not simply the loudest—shape healthcare’s next chapter.
In This Episode
- How staffing, workload, acuity, and payment models intersect
- The risks of assigning one medical-surgical nurse too many patients
- AMSN’s fellowships, awards, education, publications, and advocacy
- How AI and rapid innovation may reshape healthcare
- Why healthcare cannot always put money first
Episode Chapters
00:53 – The experience that inspired a career in nursing
03:41 – Learning to care for a patient with complex needs
05:02 – A defining moment in nursing leadership
07:10 – How saying yes shaped Dr. Reguin-Hartman’s career
10:10 – Helping nurses understand that they have a voice
11:27 – When nursing becomes part of your identity
13:09 – Bridging healthcare technology and nursing leadership
14:23 – Why healthcare technology implementations struggle
15:26 – Rethinking staffing, workload, and patient outcomes
17:48 – The biggest issues facing medical-surgical nurses
19:50 – Nursing attrition and evolving career paths
21:34 – Workflows that create the most friction for nurses
22:51 – How AMSN chooses programs and initiatives
23:17 – Fellowships, health equity awards, and professional recognition
24:36 – Expanding recognition beyond traditional medical-surgical units
25:22 – Education, publications, and member resources
26:40 – The greatest opportunities and challenges ahead
28:40 – Where listeners can learn more about AMSN
Episode Resources:
Website | https://amsn.org/ [https://amsn.org/]
LinkedIn | https://www.linkedin.com/in/kristi-reguin-hartman/ [https://www.linkedin.com/in/kristi-reguin-hartman/]
Check out what I do helping small businesses here:
Website | https://nxaihealth.com/ [https://nxaihealth.com/]
LinkedIn | https://www.linkedin.com/in/phil-zappone-647957379/ [https://www.linkedin.com/in/phil-zappone-647957379/]
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