Fix My Business

Meet Arlo: 5 Ways I'm Using an AI Agent Across My Businesses

20 min · 2. Juni 2026
Episode Meet Arlo: 5 Ways I'm Using an AI Agent Across My Businesses Cover

Beschreibung

Arlo Zephyr is Scott's first AI agent. Built on OpenClaw. Named by Scott's wife. Last name comes from Zephyr Hills, Florida. Tool vs. Team Member: Most people think of AI as a tool—ready to use like a hammer. Scott treats Arlo as a team member. That means onboarding, training, watching limitations, and bringing in humans when needed. "It's going to be terrible in the beginning." The 5 Use Cases: 1. Morning Brief Arlo aggregates revenue from multiple sources, delivers metrics, and stops the obsession of checking email for every sale notification. "Disney isn't getting an email every time someone swipes a card. Revenue is expected." 2. Email Distribution Arlo pulls data, compiles newsletters, formats HTML, and schedules emails. Freed up ~10 hours/week for the team to do other things. 3. Customer Account Analysis (Land Moto) Arlo reviews customer listings, identifies improvement opportunities, and feeds research to humans who reach out. This is a new capability—work that wasn't being done before. 4. Phone Calls (Testing) Early experiments with inbound and outbound calls. Results are mixed. "I called a restaurant, talked to an AI, and asked for a human." It will get better, but it's not there yet. 5. Cold Email Outreach (B2B) Arlo identifies 20-30 leads/day, does research, and explains why each is a fit. Humans review and send. The temptation is to let it run wild—don't. Human in the loop. Key Insight: "Capability" is the word. Adding Arlo is like adding a team member—you gain new capabilities the organization didn't have before. Human in the Loop: Repeated throughout. AI makes things up (hallucinations). Humans must review before sending. Connection to SCALE: "I scoped it. I clarified the flow. I built one use case, watched it, and added more when comfortable." The framework enabled Arlo. Your Action: Think about one task you could use an AI agent for. Map it out with SCALE. Then figure out how to turn it into an automated agent. Bonus — Edward: Scott's new daily micro-parables on Substack. Edward is a composite of every business owner. Follow at scotttodd.net/blog [http://scotttodd.net/blog]. Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]

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74 Folgen

Episode I Thought I'd Have This Figured Out By Now Cover

I Thought I'd Have This Figured Out By Now

Joe writes: "I'm seven months in. I thought I'd have this figured out by now. I'm working harder than ever, and the results aren't there. Is this normal?" Yes. Welcome to the muddy mile. The hardest part isn't starting—it's sustaining. The newness is gone. The initial excitement is gone. You're in the grind. The lag: The results from today's effort might take months to appear. But if you stop and restart, you're back at zero. The Gap and the Gain: Dan Sullivan's concept. Stop measuring forward to the goal. Measure backward to where you started. That's the gain. The lie: The startup opportunists say you'll crush it from the get-go. They don't tell you about the muddy mile. The physics: Momentum takes time. A rocket starts slow. A plane builds speed. You're building the foundation. The prescription: Lower your expectations on the timeline. Raise your expectations on daily effort. Ask: What can I do today that keeps me moving toward the goal? The lacrosse story: Scott's son was playing lacrosse. The team had the ball, approached the goal, and froze. A dad on the sidelines yelled: "Move your feet." They started running. That's the answer—don't freeze. Move your feet. The close: You're right where you need to be. This is why only 6% of the population own businesses. Keep moving. Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]

14. Juli 202610 min
Episode I Don't Have the Cash—Partner or Borrow? Cover

I Don't Have the Cash—Partner or Borrow?

Tony writes: "I found a deal, but I don't have the cash. Should I bring on a partner or borrow the money? How do you decide?" The reframe: This isn't a finance question. It's a control question. Borrowing (debt): * You keep 100% ownership * You owe payments regardless of performance * Lender doesn't care if the deal works—they want their money back * Risk: Deal fails, you still owe When to borrow: When the cash flow covers the debt and you have confidence in the deal. If you're confident, you want full control. Partnering (equity): * You give up ownership and control * No payments if the deal doesn't work * Partner shares the risk—and the upside * Risk: You're married to this person for the life of the deal When to partner: When you need expertise, connections, or credibility—not just cash. Scott's story: Considered a retail strip center. Talked to an experienced partner. Numbers didn't work. Walked away. Had the numbers worked, he would've partnered for the expertise. The diagnostic question: Do you need capital—or capital and capacity? Cash only = borrow. Cash plus expertise = partner. The warning: A bad partner is worse than bad debt. Debt ends when you pay it off. A bad partnership drags on for years. Treat it like a marriage: * Get to know them first * Written agreements * Exit terms, breakup terms * "You need a prenup" The close: "They're great until they're not." Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]

9. Juli 20268 min
Episode My Spouse Doesn't Support My Business—What Do I Do? Cover

My Spouse Doesn't Support My Business—What Do I Do?

Erin writes: "My husband supports me, but he really doesn't get it. He doesn't understand why I'm working nights and weekends on something that isn't paying off yet. I feel like I'm losing him." This is one of the hardest parts of entrepreneurship that most people don't talk about. Scott's story: Built a business for 17 months while suspecting his corporate job was ending. When it did, his wife asked: "Are you sending out resumes?" She didn't freak out—but she had concerns. The belief shift: Your spouse is not the enemy. They are scared. Their resistance is often about love—disguised as doubt. The Visibility Trap in relationships: They can't see what you see. They hear about your business—they don't live it. Money leaves the account. When is it coming back? What not to do: * Don't pitch them on the dream before understanding their concern (Episode 70 callback) * Don't hide the business—that breeds resentment * Don't make them the villain What to do: * Show them what's happening—talk about small wins, tangible progress * Give them a role, even a small one The pilot analogy: Passengers feel out of control. Give them a job—"help me look for other planes." Now they feel involved. Same with your spouse. The ask: "Can we just go 90 days on this? Let's revisit then." The hard truth: Some spouses will never get on board. You have to decide what matters most. The resistance from people who care about you piles onto the resistance you're already facing. Scott's perspective: "I would want to protect the relationship more than the business." Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]

7. Juli 202612 min
Episode I Can't Afford Ads—How Do I Get Leads? Cover

I Can't Afford Ads—How Do I Get Leads?

Derek writes: "I'm bootstrapping. I can't afford paid ads. How do I get leads without a marketing budget?" The belief shift: Marketing isn't about money. It's about attention. You can buy it or earn it. The trade-off: Time or money. When you're bootstrapping, you trade time. Scott's Craigslist story: Free platform, but not free—it cost time. Wrote the ads. Posted the ads. Played whack-a-mole with Craigslist's spam filters. Today it's Facebook Marketplace and groups. Same concept. Other ways to earn attention: Direct outreach (LinkedIn), referrals, partnerships, content creation. The Visibility Trap: You don't need more money. You need to know who you're talking to. Most people try to talk to everybody—and talk to nobody. The ladies' night analogy: Before dating apps, bars had ladies' nights. Women got in free. Men paid the cover. That's how paid platforms work—you're paying to access the room where your customers already are. When you move to paid: Pick the cheapest option. Lowest commitment. Start there. The prescription: Pick one channel. One audience. One problem. Go deep until you get it dialed in. Scott's example: This show lives in the muddy mile—people who've launched but are figuring out how to scale. That's the niche. That's going deep. Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]

2. Juli 20269 min
Episode I Hate Selling—How Do I Get Better at This? Cover

I Hate Selling—How Do I Get Better at This?

Lena writes: "I know I need to sell, but I hate it. I feel pushy. How do I get better at this?" Scott's confession: For years, he hated selling too. He did it to pay the bills, but he didn't love it. The belief shift: Sales isn't convincing. It's solving problems. Where the sleaze comes from: Pitching before diagnosing. If you start selling before you understand the problem, it feels pushy—because it is. The reframe: You're not asking for money. You're offering to help someone solve a problem they already have. That's what doctors do. The financial advisor story: Pitching bonds didn't work. Asking "Are you hoping to grow your money for future generations?" did. The shift: stop pitching products, start diagnosing problems. You already sell every day. When a family member asks for advice, you give it. You even push them a little. The only thing missing is the money exchange. The Starbucks exercise: If you're terrified of asking for money, go to Starbucks and ask: "Can I have a discount on this because I'm having a rough day?" The word "because" increases compliance. Practice asking for something. The prescription: * Stop pitching. * Start asking: What's going on? What have you tried? What would solving this mean to you? The close: It's a mindset problem first. Solve that, and your business takes off. Got a business question? Ask Scott here: scotttodd.net/ask [https://www.scotttodd.net/ask]

30. Juni 202611 min