The Agency Uplift Podcast
Summary: Most agencies say they care about ROI. Very few actually build their operations around it. In this episode, I sat down with Tim Burke, CEO of Conduit Digital, to unpack what separates agencies that scale profitably from agencies that hide behind “digital fairy dust.” We talked about why vague performance metrics quietly kill client relationships, how AI is changing agency operations, and the real reason most agencies struggle to scale winning campaigns. This conversation gets brutally practical. Takeaways: * Why “getting the client’s name out there” is one of the most dangerous agency goals * The expectation setting mistake that silently destroys retention * How one client scaled from $110K/month to $1.25M/month in ad spend * Why AI should make your team more curious, not more automated * The hidden reason agencies avoid asking clients to scale budgets * How Conduit Digital uses benchmark data across 500+ agencies * The difference between operating like a “factory” versus operating like a “lab” Check out Tim here at: Conduit Digital [https://www.conduitdigital.us/] Watch: Free Training - How to Build a Sellable Agency [https://www.youtube.com/watch?v=gi7WPWdtPD0] 👉 Get new episodes right to your inbox - click here [http://agencyuplift.co/podcast-subscribe] 👈
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