The Grit Factor Podcast w/ Karl Jacobi

Episode 038: Broke and Delusionally Optimistic Until It Worked with Austin Reed.

54 min · 16. Juni 2026
Episode Episode 038: Broke and Delusionally Optimistic Until It Worked with Austin Reed. Cover

Beschreibung

Episode Summary Austin Reed was a full-time musician in Bali in early 2020, living paycheck to paycheck, composing, recording, doing whatever creative work came his way, when the world shut down and his Brazilian friend Mateos texted him from another country to say he had just been robbed at gunpoint. Laptop gone. Rent money gone. Everything gone. Austin did not offer sympathy. He sent two hundred dollars, told Mateos to pick up a cheap laptop on Facebook, and opened an Upwork profile. Five days later they had a seven hundred dollar WordPress job. They split the money. Then they took another. Then Mateos quit his job and the whole equation changed, because now if Austin messed something up, his best friend did not eat. What followed was two years of broke in foreign countries, cancelled flights, a divorce, nine months without landing a single project after pivoting to Django, three couples sharing a four hundred and fifty dollar a month house in Ecuador, and a mother with a freezer full of lamb chops in Colorado who kept Austin alive between gigs. He never had a plan. He had a bias toward action and a refusal to accept that where he started had anything to do with where he was going. Today Austin runs Horizon Development, a fifteen-person AI and software agency he has built while living across twenty-six countries. The team works with entrepreneurs and businesses to automate processes, enable AI to do real operational work rather than just chat, and build the kind of leverage that lets a small team punch far above its weight. He has a gym in his house, a personal trainer who comes to him, a wife he met while running from an Ecuadorian divorce, and a tattoo on each arm. One says focus, consistency, improvement in Japanese. The other says be so optimistic that you are delusional. He is still adding to the second one. This episode is for anyone who thinks starting with nothing is a disadvantage. Austin built his first dollar with two hundred and a laptop in a global shutdown. The nothing was the point. In This Episode, You'll Discover: 1. How Austin went from full-time musician in Bali to tech agency founder in five days, the robbery that started it, the Upwork profile he optimized like a dropshipping product listing, and the seven hundred dollar WordPress site that launched everything 2. What day to day survival actually looked like across Indonesia, Mexico, Colombia, Ecuador, and back again, living on nasi goreng at two dollars a plate, sending every project payment to Mateos before keeping anything for himself, and landing at his mom's farm with a freezer full of lamb 3. The nine months in Ecuador without landing a single project after pivoting from WordPress to Django, what kept him going when most people would have called it, and why having nowhere to go back to was the system that forced him forward 4. Why fear of failure hits differently when you have something to lose versus when you have nothing, and the honest admission that Austin has gone too far toward risk aversion now that he has built something real and is actively working to reverse it 5. Why Austin ditched rigid minute-by-minute schedules entirely and operates with a daily goal and complete flexibility in when he hits it, and why that system produces more output for him than hyper-structured routines ever did 6. The way Austin uses AI inside Horizon Development, not talking to ChatGPT and asking it to do things, but giving AI tools, superpowers, and specific jobs so it can do massive operational work that most teams of his size could not touch 7. Why some of Austin's best ideas, partnerships, and opportunities have come not from working harder but from sitting in a cafe drinking coffee, and what he means when he says life is meant to be played like a video game with a focus on side quests 8. What it meant to be responsible for another person for the first time when Mateos quit his job to go all in, and how that single shift in accountability matured Austin as a leader faster than any book or course ever could Key Takeaways: 1. Be So Optimistic You Are Delusional. This is not a motivational phrase for Austin. It is the operating system he tattooed on his arm. There were nine months without income in a foreign country. There were cancelled flights, a divorce, a friend who needed a fridge to keep food cold in a Brazilian summer. The only thing that kept him moving was a refusal to accept that the current situation was the final one. That refusal is delusional to most people. It is the whole game. 2. When You Have Nothing to Lose, Use It. Austin built Horizon from two hundred dollars because he had absolutely nothing to lose. He could not afford to be afraid. He could not afford analysis paralysis. Now that he has built something real, the fear of losing it has made him more risk averse than he should be. He is working on reversing it. The lesson: the underdog mindset is a competitive advantage. Protect it as you scale. 3. Burn the Option to Go Back. Austin had no engineering job to return to, no city to move back to, no safety net. He moved three thousand miles from any familiar option and put everything into making it work. When retreat is not available, forward is the only direction. He did not plan it this way. But he recognizes now that it was the system that worked. 4. Responsibility for Someone Else Grows You Faster Than Anything. When Mateos quit his job to go all in on the business, Austin felt it land differently than anything before. Before that, a failure was inconvenient. After that, a failure meant his best friend did not eat. That accountability matured him as a leader faster than any course could. Find a responsibility bigger than yourself and grow into it. 5. Daily Goal. Flexible Execution. Austin tried rigid schedules. He could do them for a day or two and then they collapsed. What works for him is knowing what today's goal is and trusting himself to get it done by the time his head hits the pillow, whether that happens at noon or eleven at night. Not every brain works the same. Figure out yours and stop apologizing for it. 6. The Side Quests Are Where the Best Stuff Happens. Austin's best ideas, partnerships, and opportunities have not come from sprinting. They have come from sitting in a cafe with no agenda. The entrepreneurial pressure to always be optimizing kills the margin where insight actually lives. Build the gap into your schedule intentionally. The game rewards the side quests as much as the main quest. 7. AI Is Not a Chat Tool. It Is an Operator. Horizon does not use AI to have conversations. They give it tools, context, and specific jobs. An AI with the right tools and the right instructions can do the work of people across multiple functions simultaneously. The gap between founders who understand this and those who do not is going to become one of the defining competitive advantages of the next decade. 8. Grit Is Patience. Austin's definition is precise. Not hustle. Not grinding. The ability to make a decision, commit to it, and wait for a feedback loop that could take months or longer without abandoning the direction before the data arrives. Most people quit right before the feedback loop closes. They never find out they were right. Timestamps: * [00:00] Karl introduces Austin Reed: musician, digital nomad, twenty-six countries, Horizon Development founder, fifteen-person AI agency built from two hundred dollars and a laptop * [03:00] Bali, full-time music, paycheck to paycheck, and the text from Brazil that changed everything * [07:00]...

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Episode Episode 046: I Couldn't Save My Father. So I Gave My Kidney to a Stranger with Matthew Harmody Cover

Episode 046: I Couldn't Save My Father. So I Gave My Kidney to a Stranger with Matthew Harmody

Episode Summary Dr. Matthew Harmody was twenty years old and an engineering student when his mother called to tell him his father had been rushed to the Cleveland Clinic. Both kidneys had completely failed. The man who had done everything for himself, a strong, healthy veteran, an outdoorsman, a mechanic, was going on emergent dialysis. For the next nine years, Matthew watched the decline up close. Nine years of a once-vibrant man being slowly hollowed out by a process that kept him alive but would not let him live. At the end of it, his father had had enough. He withdrew from dialysis. He passed away. And Matthew, who had spent those nine years reading everything he could find about kidney disease and helping his father navigate the medical system, decided to go back to school at thirty and become an emergency physician. He spent twenty-five years in emergency medicine. He saw dialysis patients nearly every day. Every one of them reminded him of his father. And in 2017, he donated one of his own kidneys to a complete stranger through an anonymous living donation program, because if he could not save his father, he could at least give someone else the chance his father never had. That would already be a complete story. It was only the beginning. A few years after the donation, a Kilimanjaro climb to raise awareness led to a bigger idea. What if a team of kidney donors climbed the highest peak in every single state in the country? What if they did it fast enough to break a Guinness World Record? What if they used the whole thing to show the world that giving a piece of yourself does not make you smaller? Forty-one days and one hour later, Dr. Harmody and four other kidney donors had set the world record for the fastest team to summit all fifty state high points. From Denali in Alaska to Britton Hill in Florida. Through record snowfall in the Pacific Northwest. Through two in the morning trailheads in the cold and rain. Through RV laundromats and hunger and exhaustion and the kind of personality friction that only shows up when people have not slept in days. They finished. And somewhere in California, between Mount Whitney and the next summit, an email arrived. Someone had registered to be considered as a living kidney donor for the first time, strictly because of seeing their story on social media. That was the whole point. This episode is for anyone who has watched someone they love fight something they could not fix, and is still trying to figure out what to do with that. In This Episode, You'll Discover: 1. What nine years of watching his father decline on dialysis actually looked like, how it redirected an engineering career toward medical school at thirty, and why Matthew says the most difficult race he has ever run was the one his father ran for nine years just trying to stay alive 2. What anonymous living kidney donation is, how the process works, why Matthew's father refused to accept a kidney from a family member, and what the decision to donate to a complete stranger cost him in conversations with his own family 3. The Guinness World Record attempt that brought five kidney donors together across fifty states in an RV, the record snowfall in the Pacific Northwest that nearly derailed the whole thing, and the specific moment in a laundromat in California that made the entire ordeal worth every sleepless mile 4. The three most common myths about living kidney donation that Matthew dispels regularly, including age limits, income loss during recovery, and physical restrictions after the surgery 5. Why ninety-three thousand people are currently on the transplant waitlist for kidneys in this country, why roughly half of them will die before a kidney becomes available, and why the gold standard solution is a living donor rather than a deceased one 6. The Jesuit high school motto that has guided every chapter of Matthew's life, men for others, and why he measures the value of every role he has held by how many people it allowed him to reach 7. Why Matthew's book Ascending America is not just a kidney donation story, how it covers everything from what causes kidney disease to the future of pig-to-human kidney transplants, and why even someone with zero interest in organ donation would find it worth reading 8. The lesson from a Steven Levitt study on quitting early that Matthew applies to every major decision, and why he believes sticking with something past the point of diminishing returns can cost you just as much as giving up too soon Key Takeaways: 1. If You Cannot Save the Person in Front of You, Save the Next One. Matthew could not give his father a kidney. His father would not accept one. For nine years he watched that decision play out. Then he gave his kidney to a stranger and spent his post-retirement years trying to make sure the next family does not have to go through what his did. Grief that moves forward is not the same as grief that stops. It is the most productive version of love. 2. Giving a Piece of Yourself Does Not Make You Smaller. This is the thesis behind everything Matthew does. The Kilimanjaro climb, the fifty state record, the book, the advocacy work. The people who give do not diminish. They expand. The kidney is gone. Everything that followed the donation is bigger than anything that came before it. 3. Purpose Far Exceeds the Obstacles In Its Path. Matthew's definition of grit is precise and hard-won. Having a purpose that is large enough changes the math on every obstacle between you and it. The two in the morning trailhead in the rain is not a hardship when you know what it is for. The laundromat is not a low point when an email arrives saying someone just signed up to donate because of your story. 4. Hard Decisions Lead to Easy Lives. Easy Decisions Lead to Hard Ones. Matthew says this to his two boys and lives it himself. Leaving a comfortable engineering career for medical school at thirty was hard. Donating a kidney to a stranger was hard. Setting a world record with four teammates in an RV was hard. Every one of those decisions built a life he would not trade for the easier version. 5. The Difficult Race Was Not Yours. Matthew's perspective check in the middle of the hardest stretches of the fifty-state attempt was always the same. His father ran for nine years on dialysis. Three times a week. Every week. For nine years. That is the benchmark for difficult. Everything else is relatively small potatoes. Find the person in your life who ran the hardest race and let their story put yours in proportion. 6. Know When to Quit Early. Matthew is as clear about this as he is about perseverance. There is a point of diminishing returns in every career, every relationship, every chapter of life. Sticking with something past that point because you are afraid of what change looks like is not grit. It is avoidance dressed up as commitment. Grit and wisdom sometimes look identical from the inside. You have to learn to tell them apart. 7. The Complication Rate of Donating a Kidney Is on Par With Delivering a Baby. Matthew puts this in context deliberately. Thousands of women deliver babies every day in this country. Nobody suggests they are being reckless. The risk profile of living kidney donation is comparable. Most people do not know that. Most people do not know you can donate a kidney at eighty. Or that lost income during recovery can be reimbursed. Or that there are no physical limitations after the surgery. The myths are the barrier. 8. Measure Impact in Concentric Circles. Matthew learned to think about impact as an engineer thinks about a system. T...

14. Juli 20261 h 10 min
Episode Episode 045: Built an Empire and the Empty Never Left with Matthew Stafford Cover

Episode 045: Built an Empire and the Empty Never Left with Matthew Stafford

Episode Summary Matthew Stafford built the kind of resume that makes other entrepreneurs stop scrolling. Three decades of building companies. Thousands of store owners mentored. Hundreds of brands scaled past seven and eight figures. Stages around the world. The biggest e-commerce optimization event in North America. By every external metric, he had won. And in a room doing emotional intelligence work, he came face to face with a truth he had spent forty years avoiding. Every single thing he had built, he had built as a man who did not believe he deserved any of it. The abusive father. The mother who was there physically but checked out emotionally. The shame he had absorbed in the womb from a seventeen-year-old mother being shamed by her family for being unmarried and pregnant. The Jekyll and Hyde temper that erupted when the pressure cooker got too full. The relationships that kept ending the same way for reasons he could not explain. The success that kept arriving and never once made him feel like enough. The moment of clarity did not come from a book or a mentor or a breakthrough strategy session. It came from acting out his mother in a three-weekend emotional intelligence exercise, turning around, looking at a wall, and realizing for the first time in his life that his mother had never played with him. Never taken him to school. Never been emotionally present. For forty years he had been focused on how to be less like his abusive father. He had never once examined the absence of his mother. That one shift cracked everything open. What followed was a four and a half day dark retreat in complete silence and darkness, then a second, then a third. Ninety days of old patterns quietly dying after the first retreat. Sleep metrics that doubled overnight. A body finally letting go of what the mind had been storing for decades. And a man who now shows up one hundred percent himself, builds from his zone of genius, and coaches other entrepreneurs through the same process because the highest-revenue people he works with are almost always the ones running hardest from the thing they need to feel most. This episode is for the entrepreneur who keeps hitting their number and laying awake wondering why it still does not feel like enough. In This Episode, You'll Discover: 1. The three-weekend emotional intelligence event where Matthew acted out his father and then his mother, turned around to face a wall, and realized in one moment that forty years of looking in the wrong direction had kept him stuck 2. What a four and a half day dark retreat in complete silence and darkness actually does to the brain, including the moment on day three when his brain literally projected light into a pitch-black room to escape the discomfort, and what walking into the concrete wall taught him about the stories we believe 3. Why Matthew says the most unloving thing you can do for someone is believe their story, and the distinction between feeling an emotion and thinking about an emotion that changes everything 4. The shame he carried his entire life that was not his, inherited in the womb from his seventeen-year-old mother being shamed by her family in 1970, and how letting it go doubled his REM and deep sleep metrics on the Oura Ring literally overnight with nothing else changed 5. Why the most successful entrepreneurs Matthew works with are almost always the most emotionally stuck, and how a man whose business does over two hundred million had never actually felt good about anything he built because he was always chasing the feeling he believed the next achievement would deliver 6. The teapot pattern Matthew lived for decades, suppressing anger inherited from an abusive father until one minor trigger released all of it at once, and how that cycle confirmed every negative belief he had about himself 7. Why Matthew believes fear is a mile-wide lake that turns into a one-inch-deep puddle the moment you jump in, and the reframe of labeling the uncomfortable thing as easy rather than hard that changes how the body responds to doing it 8. The personal thermostat framework Matthew lives by now, why not negotiating with his feelings is his entire definition of grit, and how raising that thermostat has compounded everything he builds and everything he is Key Takeaways: 1. You Have Been Looking in the Wrong Direction. Matthew spent forty years focused on how to not be like his abusive father. The answer was never in the father. It was in the wall he turned around to face, the absence of his mother, the disconnection he had normalized so completely it had become invisible. The thing holding you back is almost never the thing you have been working on. 2. Stop Trying to Figure It Out. Feel It Out. You can describe love a thousand ways. But what does it feel like in your body? Where is it? What size? What color? That is feeling, not thinking. Processing a stored emotion means locating it in the body, sitting with the sensation without making it good or bad or right or wrong, until it moves through. The moment you feel it, it starts to go. The moment you think about it, it stays. 3. Your Story Is What Keeps You Stuck. Matthew is specific about this. The more times you tell the story of what happened to you, the more you reinforce the belief that it is the cause of your current condition. The story is not the cause. The unprocessed feeling underneath the story is. Let go of the story. Feel the feeling. The story will upgrade on its own to match who you are now. 4. The Shame You Are Carrying May Not Even Be Yours. Matthew absorbed shame from his mother before he was born. She was seventeen, unmarried, and being shamed by her family in 1970. He carried that shame his entire life as evidence that he was not good enough, without knowing it was never his to begin with. The generational weight you are managing may have started before you did. 5. If You Figure It Out You Will Be Okay Is a Lie. Every high performer Matthew works with is using this belief as the engine of their achievement. And none of them feel okay. The strategy is not to figure it out. It is to feel it out. The people who finally make this shift do not stop achieving. They achieve more, and for the first time they actually feel it. 6. Your Triggers Are Treasures. Every trigger is a belief that is using the current moment to confirm something old. When you are triggered, the right move is not to suppress or react. It is to pause, close your eyes, and ask: what is the story my brain is telling me right now? Is it true? You can work through almost anything quickly once you build that habit. 7. Fear Is a Puddle. Jump In. The brain makes the uncomfortable thing look like a mile-wide lake. The moment you step into it, it is an inch deep. Most emotions last less than three to five minutes if you actually sit with them. The reason they feel endless is because you have never actually felt them. You have only felt the discomfort of avoiding them. 8. Do Not Negotiate With Your Feelings. Decide. Stick to It. Matthew's grit definition is precise. The personal thermostat runs at whatever average you have set. When you start doing better, the thermostat brings you back down. Stop negotiating. Do what you said you were going to do. Every time you do, the thermostat rises slightly. Repeat long enough and the version of you that used to require permission no longer exists. Timestamps: * [00:00] Karl introduces Matthew Stafford: thirty years of building companies, thousands of store owners mentored, hundreds of brands scaled t...

10. Juli 202656 min
Episode Episode 044: They Told Him to Quit in Sixth Grade. He Built the Number One Restaurant in America with George W. Tinsley, Sr. Cover

Episode 044: They Told Him to Quit in Sixth Grade. He Built the Number One Restaurant in America with George W. Tinsley, Sr.

Episode Summary Here is what the trophy room says about George W. Tinsley, Sr. Three national championships. Pro athlete. Number one KFC franchise in the nation for thirty-five straight years. Number one TGI Fridays in the country for nine consecutive years. Airports, Starbucks, Wendy's, P.F. Chang's. A fifty-four year marriage. A son now running the empire. A book. Speaking stages. Hall of Fame nominations. Here is what the trophy room does not say. George was left with a babysitter at seven months old. He called her Mama. She raised him alone in a single room on a social security check, one leg, one crutch, and a tab at the neighborhood grocery store where a young George would sign her name on her behalf. She passed away when he was thirteen and the reality of his situation became impossible to ignore. A sixth grade teacher told him to quit school and go get a job. He was put back a year when integration brought him into a white school whose teachers were not exactly welcoming. He rode bikes with friends who eventually got steered away from him by their parents because of what having a Black friend was bringing into their neighborhood. He sat in a franchise meeting where three of the men across the table were reportedly Klan members, one showed up with a gun, and all of them called corporate to say they did not want to work with him. Every single one of those doors got opened. Not by waiting. Not by lowering the standard. By finding a way around, over, or straight through. And at seventy-nine and a half years old, the man who the world said was starting too low, the wrong color, the wrong background, the wrong family, is still on the basketball court and still chasing new business opportunities for the Tinsley family. If you have ever stood in front of a door somebody else decided was not yours, you need to hear this man speak what he has on his heart. This episode is for anyone who has been handed a closed door and quietly started to believe it. In This Episode, You'll Discover: 1. What life looked like growing up with Mama, the babysitter who raised George from seven months old, the single room, the one-legged woman with a social security check, the grocery store tab, and the neighborhood that shaped him before any basketball court ever did 2. How integration in Louisville, Kentucky sent George into a white school where teachers were not exactly excited to see him, and the sixth grade teacher who told him to go get a job because she did not think he would graduate 3. Where basketball entered the story, how it gave George an identity in a world that kept trying to assign him one, and how the gangs in his neighborhood left him alone because a good athlete was worth protecting 4. The four years at Kentucky Wesleyan that George calls the greatest of his educational and athletic life, three national championships, All-American honors two years running, an Olympic team alternate spot that ended with a busted ankle, and why those years built the foundation that no closed door could shake 5. The franchise meeting in Florida where several of the franchisees reportedly had Klan ties, at least one showed up with a weapon, and two of them called corporate to say they did not want George representing them, and what happened by the end of his first year 6. How George's first KFC burned to the ground five years in and what he did while watching it burn, following the lunch trucks to their stops, buying a truck, loading it up at another restaurant, and matching his daily sales before the rebuilding was even finished 7. Why George and his wife divided their accountability early in the franchise business, why two dominant personalities in the same drive-through does not work, and the real secret behind fifty-four years of marriage 8. What George is most fired up about at seventy-nine and a half, still playing basketball, still pursuing new business, and still showing up to prove the people who said he was too old, too far down the road, completely wrong Key Takeaways: 1. It Is Not Where You Start. It Is Where You Finish. George did not pick his start. One room. No parents. Grocery store tabs signed with an X. A teacher who told him to quit. He picked every finish line he crossed after that. You do not get to choose the opening chapter of your story. You do get to choose every chapter after. 2. Every Obstacle Has a Door Inside It. Find It. George's restaurant burned to the ground. While it was burning, he watched lunch trucks lined up in traffic and followed them to their stops. He beat them to the spots the next day. When the obstacle is at its biggest, most people step back. George stepped forward and looked for the door hidden inside the fire. That is not a cliché. That is how a number one KFC stays in the top five for thirty-five years. 3. Controlled Fear Is Not the Absence of Fear. It Is the Management of It. George had fear. He is clear about that. What he never did was let it drive the car. He felt it, acknowledged it, and chose what to do with it. That is the difference between courage and recklessness. Controlled fear is the armor that lets you walk into a room with Klan members and teach them how to make money anyway. 4. Teach People How to Win and They Will Follow You Anywhere. George won over Florida franchisees who had called corporate to complain about him by showing them how to grow their sales and their profits. He did not fight their bias. He made it irrelevant by being undeniably useful. When someone's business is growing because of you, ideology takes a back seat to results. 5. Relational Capital Is Built in the Ordinary Moments. Employees who stay thirty-nine and forty years do not do that because of the paycheck. They do it because of how they were treated on an ordinary Tuesday when nobody was watching and there was no trophy in it. George's standard was never for the highlight. It was for the everyday. 6. You Cannot Build a Legacy Alone. George credits his wife constantly. Fifty-four years. Divided accountability. She kept him grounded when the wins made him too comfortable. He kept the vision when the details threatened to swallow it whole. Two dominant personalities building one thing works when each person knows their lane and respects the other one enough to stay in it. 7. Do Not Give Up at the First Bump or the Second Bump. George's definition of grit is as plain and as true as anything said on this show. Get to the tough part. Dig in. Give it everything. And when the first bump hits, keep going. And when the second bump hits, keep going. Because if you hang in there long enough, it will turn. 8. You Are Not Too Old. Full Stop. At seventy-nine and a half, George Tinsley is still on the basketball court, still pursuing new business, and still making the bet on himself that most people stop making in their forties. Age is just the world's newest excuse for a closed door. He is not buying it. Neither should you. Timestamps: * [00:00] Karl introduces George W. Tinsley, Sr.: three national championships, pro athlete, number one KFC in the nation, number one TGI Fridays in the country, fifty-four year marriage, book author, speaker, and still playing basketball at seventy-nine * [03:00] Before the trophies: a single room, one-legged Mama on a social security check, a grocery store tab, and the neighborhood that built the foundation * [08:00] Integration and the school system: being put back a year, the class clown as a survival mechanism, and the sixth grade teacher who told him to quit * [13:00] The seventh grade te...

7. Juli 20261 h 10 min
Episode Episode 043: Top student in Law School. Dismissed for Cheating. Nine Figures Later with Eric Lowe Cover

Episode 043: Top student in Law School. Dismissed for Cheating. Nine Figures Later with Eric Lowe

Episode Summary Eric Lowe grew up in Mount Washington, Kentucky, five people in a nine hundred square foot house with three bedrooms and one bathroom. His oldest brother went to the Air Force. His middle brother went to the Army. Eric got out on a football scholarship to a small NAIA school and decided that law was going to be the ticket that changed everything for his family. He was going to be the first professionally trained person in his family's history. He was top of his class. Managing editor of the law review. Award winner. The guy everybody came to for help. Which is exactly how it unraveled. He helped too many people. He was paid for some of it. A student turned him in. The Honor Council cleared him. Then the dean reversed the decision. He signed a settlement agreement for a one-year suspension. Then the dean reversed that too and dismissed him entirely. He found out while studying for finals in the library. He moved back to his parents' couch. He was twenty-five years old, seventy thousand dollars in debt, in a marriage that collapsed within the first two weeks of returning from the honeymoon, and supposed to be the one who made it. What followed was not a spiral. It was a prayer, then a problem to solve, then a business card on the desk of his five hundred square foot apartment. That business card belonged to the uncle of his college football teammate, a general surgeon who needed someone to help set up a new outpatient practice. Eric walked in, audited the billing team in his first week, and found two hundred thousand dollars in lost revenue. He did not mention it at his review for a full year. He was building relational capital first. From that first audit to today, Eric and his business partner built Aptiva Health from a single outpatient clinic in Louisville into a nine-figure healthcare enterprise with fourteen locations across Kentucky and into Indianapolis, a surgery center in development, and a direct contracting model that is bringing full price transparency to self-insured employers and cutting the cost of major spine surgery from three hundred and fifty thousand dollars to a bundled rate that costs the patient nothing. He also just launched the Viva Health Learning Hub, a free patient education platform at justlearn.health, and is finalizing a book called Be the Broker with a free framework toolkit already available at brokerdriven.com. He built all of this without a single dollar of outside investment. And every piece of it traces back to a couch, a prayer, and the decision to solve the next problem instead of waiting to see the whole field lit up. This episode is for anyone who is currently disqualifying themselves from something because of what they did or what was done to them. Eric is not ashamed of his story. He is the proof that it was never the end. In This Episode, You'll Discover: 1. What it was like to grow up in a nine hundred square foot house with two brothers and parents and why Eric looked over the fence and decided he was going to get out, not just survive in place 2. The exact sequence of events that took him from top of his law school class to dismissed for academic dishonesty three semesters in, including the Honor Council hearing that cleared him, the dean who reversed that, the settlement agreement for one year's suspension, and the second reversal that dismissed him entirely 3. Why Eric says the shame of being the one who caused his own downfall is harder to recover from than any external setback, and what the walk back through his law school hallway past peers who had looked up to him actually felt like 4. The moment on the couch in his parents' nine hundred square foot house, broke and dismissed, where he stopped blaming and surrendered, and the step-by-step sequence that followed as the path became clear one problem at a time 5. How Eric found his way into healthcare through a business card on his desk belonging to a general surgeon who needed help setting up a practice, audited the billing team in his first week and found two hundred thousand dollars, and waited a full year before bringing it up because he had not yet built the relational capital to make the withdrawal 6. Why Eric and his business partner walked away from a minority stake in their existing employer's healthcare group to start Aptiva Health from scratch, including the backstory of partners who tried to cut Eric out before the new venture could begin 7. What the direct contracting healthcare model Eric is building actually does, how it removes copays, deductibles, and coinsurance entirely for self-insured employers, and why a lumbar fusion that costs three hundred and fifty thousand dollars at a hospital can be done at a bundled transparent rate that costs the patient nothing 8. Why Eric defines grit as letting go rather than holding on, and the counterintuitive truth that the hardest part of scaling is not doing the work but learning to trust other people to do it and removing yourself as the bottleneck Key Takeaways: 1. You Are the Author of Your Own Story. The Current Chapter Is Not the Last One. Eric carried sixty sentences worth of shame back into a law school hallway knowing exactly who he was to those people and what they now thought. He did not deny it. He did not minimize it. He accepted it, turned it into fuel, and started solving the next problem. Your worst chapter is not your last chapter unless you let it be. 2. Take Every Thought Captive. This is Eric's prescription for the internal voices that try to replay old failures and use them to disqualify you from future opportunities. If the thought contradicts what you know to be true about your purpose and your worth, it is not from God. Name it, cut it off, and replace it with action. That is not wishful thinking. It is a decision. 3. You Do Not Need to See the Whole Field. You Need the Next Step. Eric did not have a ten year plan when he found the doctor's business card. He had a next call to make. One call led to one conversation which led to one audit which led to a career. The lamp does not show you the whole road. It shows you enough to take the next step. That is all you need. 4. Build Relational Capital Before You Make Withdrawals. Eric found two hundred thousand dollars for his employer in his first week and waited twelve months before bringing it up at his review. Not because he was unsure. Because he had made one deposit and had not yet earned the right to ask for anything. This is the most underused principle in business relationships and the most consequential. 5. Faith Without Action Is Just a Feeling. Eric talks about tithing, about surrender, about prayer. And in the same breath he talks about waking up the next morning and solving the next problem. Faith and action are not separate. They are the same thing in sequence. The prayer gets you clear. The action gets you there. 6. Not Afraid of Good Debt Is a Lesson Worth Learning Early. Eric was burned by student loans he could not escape after being dismissed from law school. It made him debt-averse for years. He now says the biggest thing he would change is buying the buildings his clinics occupied sooner. Good debt, used to acquire long term appreciating assets, is not the same as bad debt. Fear of debt cost him years of building equity he could not get back. 7. Healthcare Should Not Be Rocket Science. Eric's entire business model is built on being fair, reasonable, and transparent. If an MRI costs three thousand at a hospital and three fifty at an outpatient center read by the same radiologist, the system is broken but fixable. You do not need a...

3. Juli 20261 h 10 min
Episode Episode 042: Fourteen Million in Sales. Panic Attacks Every Morning with Rich Potter Cover

Episode 042: Fourteen Million in Sales. Panic Attacks Every Morning with Rich Potter

Episode Summary Rich Potter looks, from the outside, like a guy who simply wins. Corporate sales executive who built a half million dollar desk into fourteen million in five years. Photo booth entrepreneur who put his equipment on Garth Brooks's stadium tour semi truck and did events for Larry Fitzgerald and NASCAR. Amazon wholesale seller who hit a million dollars by year two. Gym franchise owner. Franchise broker who has helped hundreds of people start businesses. Every chapter looks like another win stacked on the last one. What that highlight reel skips is 2019, the year Rich bought a Snap Fitness franchise as a turnaround project, discovered within two to three months that the corporate support was nonexistent and the previous owner had not disclosed key problems, and started waking up in the middle of the night with panic attacks he had never experienced before. He had built three successful businesses by that point. He was the guy who figured things out. And here was a gym slowly convincing him he was about to lose everything he had built, triggering a catastrophizing spiral that did not match who he actually was. He sold the gym within a year, just months before Covid hit and would have closed it anyway. The buyers who took it over were not so lucky. Rich calls it luck. But the anxiety that gym triggered did not disappear when the business did. It became something he still manages today, six years later, not every day, but enough that procrastination and slow business stretches can still trigger it. What changed everything was not eliminating the anxiety. It was redirecting his focus outward, toward coaching other Amazon sellers through Jim Cochrum's community, toward deepening friendships during Covid isolation that turned his neighbor's back patio into a three a.m. hangout spot, and eventually toward franchise brokering, where his entire job is helping other people find the right business for their life instead of chasing the next shiny opportunity for himself. This episode is for anyone holding themselves together with one hand while building with the other, and wondering if that counts as strength. In This Episode, You'll Discover: 1. How Rich built a half million dollar electronic components sales desk into a fourteen million dollar territory within five years at the same company, becoming the top salesperson in his region while starting at the bottom of the totem pole 2. What it felt like to nearly lose sixty to seventy percent of his commission overnight when his largest account got bought out by an Indian company, and how that fear pushed him toward a photo booth business that ended up touring with Garth Brooks and Trisha Yearwood 3. The exact moment Rich realized entrepreneurship offered a higher ceiling than even his best year in corporate sales, and why he describes the shift as both income freedom and eventually time freedom 4. What happened when he bought a struggling Snap Fitness franchise in 2019 as a turnaround opportunity, why the corporate support and seller disclosure failed him almost immediately, and how undisclosed problems combined with declining memberships triggered panic attacks he had never experienced in any previous business 5. The specific moment Rich decided to sell the gym rather than push through, why he separates that decision from failure entirely, and the statistic about how many businesses the average millionaire builds before finding the one that works 6. How partnering with Jim Cochrum's Amazon coaching community shortly after selling the gym became unexpectedly healing, and why shifting his focus from his own growth to helping other people build their businesses changed something deeper than just his bottom line 7. Why Covid, despite the isolation it imposed on the wider world, became the season Rich built his deepest adult friendships, including the neighbor relationship that turned into nightly three a.m. patio hangouts during lockdown 8. What Rich actually does as a franchise broker today, how he avoids leading with a hot brand or trendy concept, and the entrepreneurial assessment process he uses to match people with businesses that fit their actual lifestyle, skill set, and budget rather than someone else's idea of success Key Takeaways: 1. The Highlight Reel Hides the Year the Wheels Almost Came Off. Rich looks like someone who simply wins. The truth is a 2019 franchise purchase triggered panic attacks that still surface today, six years later. Behind every steady stream of business wins, there can be a private battle nobody sees. Do not assume someone's outward success means they are not also quietly holding something together. 2. Walking Away From a Bad Fit Is Not Failure. It Is Discernment. Rich had never failed at a business before the gym. His instinct was to push through because quitting felt like admitting defeat. He recognized fast that this particular situation was different from every other hard thing he had pushed through, and the discipline to tell the difference, rather than forcing persistence onto a problem that called for an exit, was what protected everything else he had built. 3. The Anxiety Does Not Disappear. You Learn to Manage the Triggers. Rich is honest that the panic attacks from 2019 are not a closed chapter. They still surface, particularly around procrastination on hard tasks or slow stretches in business. The goal was never permanent elimination. It was building a simple enough daily practice that the anxiety does not run the show. 4. Helping Other People Heals Something Self-Focus Cannot Touch. Rich spent years asking what he could do to grow his own businesses and build his own wealth. The shift into coaching other Amazon sellers, almost by accident, became one of the most healing decisions of his life. There is a difference between succeeding for yourself and succeeding through other people's wins. The second one carries weight the first one cannot replicate. 5. Isolation Is Where People Quietly Get Hurt. Rich names this directly. Modern convenience, remote work, and grocery delivery have made it possible to never leave the house. Humans evolved as social creatures meant to sit around a fire telling stories. The stories people tell themselves in isolation are almost always less accurate and more damaging than the truth a real conversation would surface. 6. Keep the Routine Simple Enough to Actually Sustain. Rich's morning practice is binaural sound wave audio through headphones and a two mile walk. That is the entire system. No cold plunge, no elaborate stack of habits. His point is sharp: some people's self-improvement routine becomes more stressful than the stress it was meant to solve. Simplicity that you actually do beats complexity that collapses under its own weight. 7. Never Lead With the Hot Brand. As a franchise broker, Rich refuses to start by pitching a trendy concept. He starts with an entrepreneurial assessment and discovery conversations to understand who someone actually is, what lifestyle they are trying to build, and what budget they are working with. Matching the person to the opportunity, rather than the opportunity to the person, is the entire difference between a business that fits and one that becomes another version of the gym disaster. 8. Keep Betting on Yourself. Rich's definition of grit, repeated twice in the conversation for emphasis. Not betting on the market, not betting on a particular outcome, but betting on your own ability to learn, adapt, and figure it out regardless of what changes around you. He calls it the most important bet anyone can ever make. ...

30. Juni 20261 h 1 min