What's going on up there?
Empathy is one of the most powerful leadership skills available to us, yet it's consistently underestimated. It's dismissed as a "soft skill" or a nice-to-have, rather than the performance driver decades of research show it to be. This week, Grace is joined by Chartered Psychologist Louise Weston to explore why empathy is a genuine leadership essential. Together, they examine the three core elements of empathy and unpack what the research actually shows – from how empathetic leaders deliver feedback, to its measurable impact on physical and mental wellbeing, and the critical role it plays in team performance during uncertain times. References: * Muss, C., Tüxen, D. and Fürstenau, B. (2026) 'Empathy in leadership: a systematic literature review on the effects of empathetic leaders in organizations', Management Review Quarterly, 76, pp. 333–369. A podcast exploring the psychology behind current events, daily decision-making, and the ideas that frame our thinking. Brought to you by the expert team of chartered business psychologists at Pearn Kandola LLP. Find out more at pearnkandola.com [https://pearnkandola.com/] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.
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