AI & Analytics On Air

Season 2, Episode 2: Augmenting Human Intelligence in an Era of Machine Intelligence

10 min · 6. apr. 2020
episode Season 2, Episode 2: Augmenting Human Intelligence in an Era of Machine Intelligence cover

Description

Humans visualize and learn in ways that machines cannot replicate. Knowing this means validation and decisions made from data analysis should leverage AI, but the design intent should be to augment human intelligence. How the design of AI-assisted experiences come together with the goal of "suggesting vs doing" is what empowers humans and enhances productivity. Join Cengiz for the first in a series of podcasts highlighting AI Strategies that surround SS&C Intralink's products.

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episode Season 1, Episode 4: Building Trust with Customers in an Era of Machine Intelligence artwork

Season 1, Episode 4: Building Trust with Customers in an Era of Machine Intelligence

In this fourth industrial revolution that we are all in -Artificial Intelligence, we would like to believe that AI alone is going to give us new insights that will get us closer to the customer. The reality is customer's don't build trust with machines or systems. The truth is we must lead with human-led intelligence and knowledge gathered through strategic best practices that help us learn the customer's business. Augmenting those learnings with proven machine intelligence is what will help you navigate the path to becoming the trusted advisor. What customer-focused programs and techniques are you considering in your organization? Listen to my latest podcast to help jump-start your program.

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