Season 1, Episode 4: Building Trust with Customers in an Era of Machine Intelligence

From Assistive AI to Agentic Ecosystems: A Journey Still Unfolding

In this episode, I share my journey from developing early Assistive AI capabilities to today's agentic applications. I'll explore what drives successful adoption in the market — including the repeatable frameworks and commercialization practices that help AI systems not just perform, but learn, adapt, and evolve. We'll also look ahead to what's next: a world of intelligent interconnectivity, where data, models, and people collaborate through shared context to create living, breathing ecosystems of intelligence. https://www.linkedin.com/in/cengizsatir/

Season 2, Episode 3: Artificial Intelligence Essentials

Artificial intelligence implementations are early days, and organizations need meaningful strategies that deliver robust business results -Right Now! In part two of this podcast series, we have a dialog around the AI essentials needed for today's global digital businesses. In the virtual studio with me from SS&C Intralinks is the head of AI & Analytics -Prakash Kanchinadam, and Michael Lahens -Principal Designer for Artificial Intelligence. Learn how we leveraged this strategy for DealVision -our new purpose-built app for the buy-side of M&A transactions.

Season 2, Episode 2: Augmenting Human Intelligence in an Era of Machine Intelligence

Humans visualize and learn in ways that machines cannot replicate. Knowing this means validation and decisions made from data analysis should leverage AI, but the design intent should be to augment human intelligence. How the design of AI-assisted experiences come together with the goal of "suggesting vs doing" is what empowers humans and enhances productivity. Join Cengiz for the first in a series of podcasts highlighting AI Strategies that surround SS&C Intralink's products.

Season 2, Episode 1: The Intersection of Deal Making, Analytics & Design-Led Thinking

The Mergers and Acquisitions (M&A) space is high-stakes, which means we must help businesses realize success by providing users with the right context. Delivering on design-led products means we must go beyond understanding the problem, to a place where we work with customers to validate the business scenarios, flows and feedback loops needed to successfully close deals. Cengiz welcomes Justin Nowicki, Investment Banker turned Product Leader into the studio to talk about Deal Marketing in the world of M&A.

Season 1, Episode 4: Building Trust with Customers in an Era of Machine Intelligence

In this fourth industrial revolution that we are all in -Artificial Intelligence, we would like to believe that AI alone is going to give us new insights that will get us closer to the customer. The reality is customer's don't build trust with machines or systems. The truth is we must lead with human-led intelligence and knowledge gathered through strategic best practices that help us learn the customer's business. Augmenting those learnings with proven machine intelligence is what will help you navigate the path to becoming the trusted advisor. What customer-focused programs and techniques are you considering in your organization? Listen to my latest podcast to help jump-start your program.