CRM Rocks

CRM Rocks

Podcast by Markus Erlandsson

The CRM Talk Show

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145 episodes
episode Opportunities the power platform and the community give with Duke DeVan artwork
Opportunities the power platform and the community give with Duke DeVan

[https://crmrocks.com/wp-content/uploads/2024/11/Duke-DeVan-200x300.jpeg]Duke DeVan Episode 143: Markus Erlandsson and Malin Martnes chatted with Duke DeVan from RSM about the Opportunities the power platform and the community offer. Duke started by explaining how he was cooking competitively, joined Power Platform Community forums, and began speaking at conferences. Bio As a Power Platform Supervisor and Architect at RSM, I specialize in leveraging the Microsoft Power Platform to enable clients to automate workflows, develop custom applications, and integrate various data sources. My expertise is backed by multiple Microsoft certifications, including Power Platform Fundamentals, Functional Consultant Associate, and App Maker Associate. These certifications underscore my proficiency and deep understanding of Microsoft products. In addition to my role at RSM, I bring over five years of experience in self-employment as a Power Platform Consultant. This period has been marked by successful delivery of tailored solutions for a diverse range of projects and clients. My core competencies lie in Power Automate, Power Platform, and Microsoft Products, complemented by robust skills in communication, collaboration, and problem-solving. Recently, I have expanded my skill set to include Azure Logic Apps, enhancing my ability to create more complex and integrated solutions within the Microsoft ecosystem. This new expertise allows me to offer more comprehensive services, bridging various applications and services seamlessly for improved business processes. My mission remains steadfast: to enable and empower organizations to optimize their processes, enhance their productivity, and achieve their goals using the Microsoft Power Platform. I am deeply passionate about continuous learning, sharing best practices, and devising innovative solutions that deliver tangible value and impact. My expanded expertise in Azure Logic Apps, combined with my experience and certifications, positions me uniquely to offer cutting-edge solutions in the ever-evolving landscape of business technology. Links https://www.ppweekly.com [https://www.ppweekly.com] https://dukedevan.com [https://dukedevan.com] Community forums: https://community.dynamics.com/ [https://community.dynamics.com/] LinkedIn groups: Microsoft Power Platform: https://www.linkedin.com/groups/13659451/ [https://www.linkedin.com/groups/13659451/] Power Apps & Power Automate: https://www.linkedin.com/groups/10482811/ [https://www.linkedin.com/groups/10482811/] Twitter/X and follow the hashtags https://twitter.com/hashtag/PowerAuomate?src=hashtag_click [https://twitter.com/hashtag/PowerAuomate?src=hashtag_click] https://twitter.com/hashtag/powerplatform?src=hashtag_click [https://twitter.com/hashtag/powerplatform?src=hashtag_click] https://www.matthewdevaney.com [https://www.matthewdevaney.com] https://hartofthemidlands.co.uk [https://hartofthemidlands.co.uk] Women in dynamics now: https://www.diversityindynamics.org/ [https://www.diversityindynamics.org/] Book: Becoming a dynamics marketing functional consultant: https://www.amazon.com/Becoming-Microsoft-Marketing-Functional-Consultant/dp/1803234601 [https://www.amazon.com/Becoming-Microsoft-Marketing-Functional-Consultant/dp/1803234601] The post Opportunities the power platform and the community give with Duke DeVan [https://crmrocks.com/2024/11/14/opportunities-the-power-platform-and-the-community-give-with-duke-devan/] first appeared on CRM Rocks [https://crmrocks.com].

14. nov. 2024 - 52 min
episode It’s Power Automate not Power Integrate with Mats Necker artwork
It’s Power Automate not Power Integrate with Mats Necker

[https://crmrocks.com/wp-content/uploads/2024/10/Mats-Necker-263x300.jpg]https://crmrocks.com/wp-content/uploads/2024/10/Mats-Necker-scaled.jpgMats Necker Episode 142: Markus Erlandsson and Malin Martnes chatted with Mats Necker from knk Customer Engagement about Power Automate. Mats started by explaining how he convinced speakers to dye their hair at Color Cloud Hamburg. When discussing Power Automate, Mats is passionate about its power and all the abilities that it has, however, some drawbacks make it less suitable as an integration tool. He ends the episode with a discussion of both how we can help with improving a common community tenant and donating to see Mats do Drag at the Scottish Summit! Bio I like lots of stuff 👉 [https://s.w.org/images/core/emoji/15.0.3/72x72/1f449.png] Power Platform 💘 [https://s.w.org/images/core/emoji/15.0.3/72x72/1f498.png] Dynamics 365 🚀 [https://s.w.org/images/core/emoji/15.0.3/72x72/1f680.png] Azure 🧙‍♂️ [https://s.w.org/images/core/emoji/15.0.3/72x72/1f9d9-200d-2642-fe0f.png] Microsoft MVP ✍ [https://s.w.org/images/core/emoji/15.0.3/72x72/270d.png] blogs at https://nckr.de [https://nckr.de]I worked for over 10 years with Microsoft Biz Apps as a solution architect/developer, starting with Business Central nowadays love the Power Platform & Azure Building repeatable software at knk Group Links https://www.justgiving.com/campaign/scottishsummitdrag [https://www.justgiving.com/campaign/scottishsummitdrag] The post It’s Power Automate not Power Integrate with Mats Necker [https://crmrocks.com/2024/10/14/its-power-automate-not-power-integrate-with-mats-necker/] first appeared on CRM Rocks [https://crmrocks.com].

14. okt. 2024 - 54 min
episode Power Platform Adoption Gone Wrong with Edit Kapcari artwork
Power Platform Adoption Gone Wrong with Edit Kapcari

[https://crmrocks.com/wp-content/uploads/2024/09/Edit-Kapcari-300x196.jpg]Edit Kapcari Episode 141: Markus Erlandsson and Malin Martnes chatted with Edit Kapcari from ORBIS SE about Power Platform Adoption Gone Wrong. Edit started by explaining why the Why is so important and why that is the top 1 failing in adoption. Bio I have been part of the Microsoft ecosystem since mid-2017. My journey started as a Dynamics 365 Developer, focusing mainly on Sales with some involvement in Service. In 2018, I was introduced to Power Platform at a Microsoft Germany Partner Hackathon and helped develop a solution that predicts optimal ferry routes for logistics companies. Today I am a Power Platform Advisor and lead an incredible team of experts at ORBIS SE, who are turning challenges into opportunities, by building innovative solutions and empowering organizations to reach new heights. In implementation projects, I play a dynamic role, from pre-sales and sales activities to kick-off phases, transitioning to a supportive and facilitative role as the project progresses. However, when guiding organizations in adopting Power Platform and defining security guidelines, I take a holistic approach, assisting the customer throughout the entire journey, including assessing their infrastructure and needs, providing coaching and guidance on governance within Power Platform, and jointly implementing an adoption strategy encompassing Center of Excellence roles, responsibilities, delivery models, processes, culture and tools. Links Microsoft Power Platform guidance documentation – Power Platform | Microsoft Learn [https://learn.microsoft.com/en-us/power-platform/guidance/] Power Platform Well-Architected – Power Platform | Microsoft Learn [https://learn.microsoft.com/en-us/power-platform/well-architected/] https://www.linkedin.com/in/editkapcari [https://www.linkedin.com/in/editkapcari] https://www.linkedin.com/in/michaelroth42 [https://www.linkedin.com/in/michaelroth42] https://www.linkedin.com/in/claire-edgson [https://www.linkedin.com/in/claire-edgson] The post Power Platform Adoption Gone Wrong with Edit Kapcari [https://crmrocks.com/2024/09/14/power-platform-adoption-gone-wrong-with-edit-kapcari/] first appeared on CRM Rocks [https://crmrocks.com].

14. sep. 2024 - 53 min
episode The Art of Customer Insights with Pauline Kolde artwork
The Art of Customer Insights with Pauline Kolde

[https://crmrocks.com/wp-content/uploads/2024/08/Pauline-Kolde-300x200.jpg]Pauline Kolde Episode 140: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from Cluster Reply about the art of customer insights. Pauline starts by explaining how she got into Customer Insights and got to where she is today. She then continues to talk about the current trends in customer data management and how data quality is at the heart of marketing. Bio Hey there! I am a Dynamics 365 and Customer Experience consultant for more than 6 years now. Since Dynamics 365 Marketing came on the market, I’ve been whirling through the exciting world of segments, events and journeys. But there is also so much to discover and new things to do that it never gets boring. In my quest for the simplest solutions, the Microsoft community has never disappointed me and has given me so much that I want to give back as well. This blog is my way to contribute and share my experiences and ideas with you. But in my spare time it doesn’t get boring either. When I’m not working on client projects or writing this blog, you can find me scurrying around the world, eating good food, or knitting, knitting, knitting. I’m super excited for you guys to be a part of my journey! And I hope you gain as much inspiration and knowledge from my posts as I have. Don’t forget to check back regularly, because there’s always something new to discover and learn! Links https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-double-opt-in [https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-double-opt-in] New certification: https://learn.microsoft.com/en-us/credentials/certifications/d365-customer-experience-analyst-associate/ [https://learn.microsoft.com/en-us/credentials/certifications/d365-customer-experience-analyst-associate/] https://nordicsummit.info/agenda [https://nordicsummit.info/agenda] https://www.scottishsummit.com [https://www.scottishsummit.com] https://community.dynamics.com/usergroups/details/?groupid=94c47b2f-3bd8-4b01-9540-c75c58aa8766 [https://community.dynamics.com/usergroups/details/?groupid=94c47b2f-3bd8-4b01-9540-c75c58aa8766] The post The Art of Customer Insights with Pauline Kolde [https://crmrocks.com/2024/08/14/the-art-of-customer-insights-with-pauline-kolde/] first appeared on CRM Rocks [https://crmrocks.com].

14. aug. 2024 - 53 min
episode Microsoft Fabric with Scott Sewell artwork
Microsoft Fabric with Scott Sewell

[https://crmrocks.com/wp-content/uploads/2024/07/Scott-Sewell-300x300.jpeg]Scott Sewell Episode 139: Markus Erlandsson and Malin Martnes chatted with Scott Sewells from Microsoft about Microsoft Fabric, Power BI and Power Platform, Dataverse. Scott starts by explaining what Microsoft Fabric is and how Power BI fits in. Bio I am passionate about helping users gain insights and value from their Dataverse data with the incredible Microsoft Fabric suite of data tools. In my role as a Principal Program Manager at Microsoft, I leverage my expertise in Fabric, Power BI, and Dynamics 365 to deliver solutions that enable data-driven decision-making and digital transformation for customers across various industries and domains. Previously, as a Dynamics 365 Global Black Belt and a Senior Solutions Architect, I worked with the Microsoft Power Platform to evangelize and implement BI and AI solutions that unlocked the potential of CRM and ERP data. I led a team of architects, data scientists, and analytics consultants who tackled complex business problems with the Microsoft BI stack. I also contributed to two books on CRM best practices and strategies, sharing my knowledge and experience with the CRM community. Links https://learn.microsoft.com/en-us/training/paths/get-started-fabric/ [https://learn.microsoft.com/en-us/training/paths/get-started-fabric/] https://www.youtube.com/@MSFT_ScottSewell [https://www.youtube.com/@MSFT_ScottSewell] https://www.linkedin.com/in/mscottsewell/ [https://www.linkedin.com/in/mscottsewell/] The post Microsoft Fabric with Scott Sewell [https://crmrocks.com/2024/07/14/microsoft-fabric-with-scott-sewell/] first appeared on CRM Rocks [https://crmrocks.com].

14. jul. 2024 - 52 min
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