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EPIC Voices Podcast

Podcast by TruNorthern

English

Personal stories & conversations

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About EPIC Voices Podcast

Welcome to EPIC Voices, the official podcast brought to you by your hometown credit union, TruNorthern. Each episode, we shine a light on the people who make our communities extraordinary-teachers, first responders, small business owners, students, volunteers, and everyday leaders making a big impact right here in the North Country. Why EPIC? Because at TruNorthern, we believe in being Excellent, Passionate, Innovative, and Collaborative and this podcast celebrates those values in action. From heartfelt conversations to hometown highlights, this is where real stories and real people come together to inspire, inform, and uplift. Tune in. Get inspired. Stay EPIC.

All episodes

15 episodes

episode Honoring Service That Lasts: Inside the American Heroes Flagpoles Foundation artwork

Honoring Service That Lasts: Inside the American Heroes Flagpoles Foundation

🎙️ Episode Title: Honoring Service That Lasts: Inside the American Heroes Flagpoles Foundation 💭 Episode Description: In this episode of the Epic Voices Podcast, we sit down with Danny Kaifetz, founder of the American Heroes Flagpoles Foundation, to explore a mission rooted in service, remembrance, and community impact. Danny shares his journey from Marine Corps veteran and longtime craftsman to nonprofit founder, explaining how his decades of building handcrafted flagpoles evolved into a powerful initiative honoring combat veterans. Through the foundation, Danny and his team create and install custom flagpoles—at no cost—for veterans who have been wounded, decorated, or disabled in combat, each one accompanied by a full military honors ceremony. The conversation dives into the emotional weight behind these ceremonies, the challenges of finding veterans willing to accept recognition, and the profound impact these tributes have on recipients and their families. Danny recounts unforgettable stories—from quiet, deeply personal ceremonies to large community gatherings—and reflects on the importance of ensuring veterans feel seen, welcomed, and honored. More than just a tribute, the foundation represents a lasting symbol of gratitude—one that stands tall every day as a reminder of sacrifice, resilience, and the enduring connection between service members and their communities. Whether you’re a veteran, a supporter of military families, or someone who believes in the importance of honoring those who served, this episode is a powerful reminder that recognition matters—and that it’s never too late to say thank you. 👤 Guest Information: Name: Danny Kaifetz Title: Founder, American Heroes Flagpoles Foundation Background: * Marine Corps veteran (Vietnam era) * Former owner of Adirondack Flagpoles, crafting and installing over 500 custom flagpoles nationwide * Founded the American Heroes Flagpoles Foundation in 2023 * Leads a mission to provide handcrafted flagpoles and full honor ceremonies to deserving combat veterans at no cost * Oversees fabrication, fundraising, and ceremony coordination across Northern New York and beyond * Works closely with local sponsors, veterans organizations, and volunteers to execute each tribute ⏱️ Episode Highlights: [00:00] Opening Reflection on Service The episode begins with a powerful reminder that service continues long after a uniform is retired. [00:55] Meet Danny Kaifetz Danny introduces himself, his military background, and his journey into craftsmanship and nonprofit work. [01:56] From Business to Mission After decades of building flagpoles commercially, Danny transitions into founding a nonprofit focused on honoring veterans. [02:45] The Foundation’s Work The American Heroes Flagpoles Foundation fabricates and installs custom flagpoles for veterans, complete with full ceremonies. [04:08] Local Impact & Community Support The foundation focuses heavily on Northern New York, supported by local sponsors and community organizations. [05:24] A Family Legacy of Service Danny reflects on four generations of military service in his family and what inspired him to serve. [08:09] Honoring Veterans with Intention The foundation uses a thoughtful selection process and hosts meaningful ceremonies rather than simple installations. [10:26] The Emotional Impact Testimonials from veterans reveal how deeply these tributes resonate and provide long-overdue recognition. [14:51] A Defining Moment Danny recalls a veteran who said the ceremony was the first time in decades he felt welcomed home. [17:41] The Power of Community in Ceremonies Veterans groups, motorcycle escorts, honor guards, and local organizations come together to create unforgettable experiences. [19:43] Building the Foundation Founded in 2023 as a five-year mission, the goal is to honor 100 veterans through handcrafted flagpoles. [21:26] A No-Cost Mission Each flagpole—valued at thousands of dollars—is provided entirely free to the recipient. [23:26] A High-Impact Nonprofit Model With minimal overhead, the foundation ensures the vast majority of funds go directly toward honoring veterans. [27:21] Stories That Stay Forever Danny shares multiple emotional experiences, highlighting the lasting impact of each ceremony. [30:42] Honoring Loss and Healing A deeply moving ceremony in Wisconsin honors a veteran lost to PTSD, bringing an entire community together. [36:12] A Story of Love and Service A husband and wife, both Vietnam veterans, are honored together—highlighting both sacrifice and lifelong commitment. [40:26] Remembering the Fallen A ceremony timed to honor a fallen soldier’s anniversary underscores the importance of remembrance. [42:03] How the Community Can Help Support ranges from sponsorships and volunteering to helping identify deserving veterans. [45:17] The Biggest Challenge: Finding Veterans Many veterans are reluctant to be recognized, making outreach one of the foundation’s greatest needs. [51:28] Open Invitation to the Public All ceremonies are open to the public, offering a chance for the community to witness and participate. [52:43] Closing Reflections The episode ends with a reminder that honoring service is a shared responsibility that strengthens communities. 💬 EPIC Quotes: "It’s not just a ceremony—it’s something they see every single day for the rest of their lives." — Danny Kaifetz "It’s not just a ceremony—it’s something they see every single day for the rest of their lives." — Danny Kaifetz "The greatest way people can help is by helping us find the veterans who deserve to be honored." — Danny Kaifetz 📣 Call to Action: Like what you heard? Subscribe to EPIC Voices for more conversations with the people shaping our community. From veterans and nonprofit leaders to local changemakers, each episode brings you closer to the voices that make our region strong. Follow EPIC Voices on social media to stay connected, discover new episodes, and help us continue sharing the stories that matter.

2 Apr 2026 - 55 min
episode Paws, Purpose, and Community: Inside TailWagger Cafe artwork

Paws, Purpose, and Community: Inside TailWagger Cafe

🎙️ Episode Title: Paws, Purpose, and Community: Inside Tailwagger Cafe 💭 Episode Description: In this episode of the Epic Voices Podcast, we sit down with Lisa, the owner and driving force behind Tailwagger Cafe. Lisa shares the inspiring story behind the unique café concept that blends homemade food, community connection, and animal adoption in one welcoming space. The conversation explores the decade-long search for the perfect property, the challenges of building a restaurant from the ground up, and the thoughtful design choices that allow guests to enjoy a café environment while also interacting with adoptable cats. Lisa explains how the café works closely with local animal organizations to help place rescue cats into loving homes, all while creating a warm and welcoming gathering place for the community. Beyond the café itself, Lisa reveals a much bigger vision — a long-term plan to build a full animal sanctuary and wellness space featuring additional rescue facilities, farm animal quarantine areas, walking trails, and community programs. Whether you're an animal lover, someone who believes in the power of community spaces, or simply curious about the story behind one of the area’s most unique local businesses, this episode highlights how compassion, creativity, and persistence can turn a simple idea into something truly meaningful. 👤 Guest Information: Name: Lisa Title: Owner, Tailwagger Cafe Background: Owner and founder of Tailwagger Cafe Spent over a decade searching for the perfect property to launch the concept Opened Tailwagger Cafe in December 2024 on a 20-acre parcel of land Works closely with local organizations including Focus on Ferals and the Cat Palace to house adoptable cats Operates the café with a mission-driven model where profits support both animals and children in the community Developing long-term plans to expand the property into a full rescue and wellness campus including additional animal shelters, adoption facilities, and community programming ⏱️ Episode Highlights: [00:00] Introduction & Welcoming the Guest The episode opens with a reflection on the comfort animals can bring before introducing Lisa from Tailwagger Cafe. [01:14] Meet Lisa Lisa introduces herself and discusses the many roles she plays in running the café, from cooking and finances to long-term planning. [01:56] The Origins of Tailwagger Cafe Lisa explains how the idea took over ten years to bring to life and why finding the right location for animals and guests was critical. [02:53] Community Reactions to a Cat Cafe Early concerns about animals near food lead to a discussion about how the café was thoughtfully designed to keep dining and animals safely separated. [03:44] Building the Cafe from the Ground Up Lisa describes the challenges of developing the property, including installing roads, drilling a well, and navigating restaurant regulations. [04:36] Designing a Safe Cat Space The café includes a separate cat room with a double-door entry system and viewing windows so guests can watch the cats without entering the room. [06:49] Building and Running the Restaurant Lisa talks about designing an open kitchen that allows staff and guests to interact, helping create a welcoming and communal atmosphere. [09:20] The Cats of Tailwagger Cafe The café typically houses four adoptable cats at a time, cared for by local rescue organizations that manage their health and adoptions. [11:35] Helping Cats Find Homes Lisa shares that the café helped place 24 cats into homes in its first year and continues to support adoption efforts. [12:15] The Menu at Tailwagger Cafe Guests can enjoy deli sandwiches made with house-smoked meats, scratch-made soups and salads, homemade desserts, and Sunday breakfast specials. [14:04] Future Plans for Dinner Service Lisa discusses plans to expand the kitchen, offer dinner service, and eventually introduce craft beer and wine. [15:00] Community Support and Giving Back The café accepts bottle donations, distributes free pet supplies, and hosts community events that bring people together. [17:08] A Mission Beyond Business Lisa explains that 100% of the café’s profits are donated to causes supporting animals, children, and local community projects. [18:20] A Vision for the Future Plans are underway to add multiple buildings on the property, including additional animal adoption facilities. [19:58] A Future Animal Sanctuary Lisa shares her dream of building spaces for additional animals such as rabbits, reptiles, and small pets needing adoption. [20:03] Farm Animal Rescue and Care Future plans include a quarantine barn for horses, goats, and sheep that may need rescue or temporary care. [21:17] Creating a Dog Shelter A long-term goal is building a dog rescue facility with outdoor play yards and room for exercise. [21:34] On-Site Veterinary Care Lisa hopes to partner with veterinary programs to offer on-site care for rescue animals while supporting new veterinarians. [22:34] Wellness and Community Spaces The center of the property may eventually feature meditation trails, yoga spaces, and peaceful gathering areas for visitors. [23:34] Community Programs and Events Lisa discusses hosting yoga sessions, children’s events, holiday activities, and potential art and wellness programs. [25:20] Supporting the Mission Simply by Visiting Guests support the café’s charitable mission simply by dining there, as profits are reinvested into community causes. [26:06] Why Bringing People and Animals Together Matters Lisa reflects on how animal welfare and community compassion are deeply connected. [27:38] The Comfort Animals Provide Research shows petting animals reduces stress and improves well-being, something the café hopes to offer every visitor. [28:18] Closing Reflections The episode concludes with a reminder that simple spaces — filled with kindness, laughter, and a few whiskers — can have a powerful impact on a community. 💬 EPIC Quotes: "I believe we are judged as a society by how we treat our animals." — Lisa "Even if someone can’t donate to a cause, just coming in for a meal means a portion of that money is helping animals or children." — Lisa "It's not just about animals — it's about people, wellness, peace, and bringing everything together in one place." — Lisa 📣 Call to Action: Like what you heard? Subscribe to EPIC Voices for more conversations with the people shaping our community. From local business owners to community leaders and storytellers, each episode brings you closer to the voices that make our region unique. Follow EPIC Voices on social media to stay connected, discover new episodes, and celebrate the stories that keep our community strong.

19 Mar 2026 - 30 min
episode From the Forest Floor: How The Pines Found Its Roots artwork

From the Forest Floor: How The Pines Found Its Roots

🎙️ Episode Title: From the Forest Floor: How The Pines Found Its Roots 💭 Episode Description: In this episode of the Epic Voices Podcast, we sit down with Chris Bebe, owner and operator of The Pines in Malone, New York. Chris shares his journey from starting in the restaurant industry at just 15 years old to building one of the community’s most beloved dining destinations. The conversation explores the evolution of The Pines from a small lunch spot and bar into a full-service restaurant known for its welcoming atmosphere, homemade food, and strong community roots. Chris reflects on the challenges of running a small-town restaurant, the importance of loyal staff and customers, and the memories that make local restaurants so meaningful. Whether you're a regular at The Pines, a fan of small business success stories, or someone who appreciates the role restaurants play in bringing communities together, this episode offers a heartfelt look at the passion, perseverance, and people behind a local favorite. 👤 Guest Information: Name: Chris Bebe Title: Owner & Operator, The Pines Background: * Owner and operator of The Pines restaurant in Malone, New York * Began working in the restaurant industry at age 15 at Donovan’s Steak & Ale * Graduated from college before deciding to pursue culinary arts full time * Attended culinary trade school to refine his skills * Took over The Pines in February 2019 and helped transform it into a full-service restaurant * Focuses on creating a welcoming community gathering place built around good food and shared experiences ⏱️ Episode Highlights: [00:01] Introduction & Welcoming the Guest The episode opens with a reflection on the role restaurants play in communities before introducing Chris Bebe from The Pines. [00:45] Chris’ Journey into the Restaurant Industry Chris shares how he began cooking at age 15 at Donovan’s Steak & Ale and how those early experiences led him to pursue culinary training and a career in the food industry. [03:40] The Meaning Behind The Pines Chris discusses what the restaurant means to him personally and how food has the power to bring people together regardless of background. [05:57] The Role of Restaurants in Small Towns A conversation about why restaurants are essential gathering spaces in communities like Malone and how they help create shared experiences. [06:59] Taking Over The Pines in 2019 Chris reflects on purchasing the restaurant and transforming it from a small bar and lunch spot into a full-service dining destination. [08:56] Renovations and Growth The discussion turns to the improvements made over time, including kitchen upgrades, new equipment, and ongoing investments in the restaurant. [10:40] Signature Menu Items Chris highlights popular dishes including the Bark Burger, shrimp tacos, and the Greek avocado salad with house-made dressing. [11:42] The Importance of Staff Chris explains how dedicated employees and long-term staff members help create the welcoming environment that keeps customers coming back. [12:28] Memorable Moments at The Pines Chris recalls the first night operating the restaurant and how loyal customers celebrated the transition. [14:06] Navigating the COVID-19 Pandemic A unique story about bringing a PlayStation to the restaurant during shutdowns and inviting customers to play Mario while waiting for takeout orders. [16:57] The Pines Today Chris reflects on the restaurant’s current success and the pride he takes in building a place where people feel comfortable gathering. [19:42] Events & Community Gatherings The Pines hosts several events including paint-and-sip nights, holiday parties, Breakfast with Santa, and seasonal brunches. [22:47] Challenges Facing Restaurants Today Chris discusses economic pressures, rising costs, and the difficulty of finding the right staff as ongoing challenges for small restaurants. [24:43] Looking Toward the Future Chris shares hopes for continued growth and possibly opening another location someday. [26:24] Creating Memories for the Next Generation Chris reflects on how meaningful it is when families build memories at The Pines, just like he did at restaurants growing up. [28:37] Supporting Local Suppliers & Community Organizations The Pines partners with local farms and suppliers while also supporting organizations like Community Connections and local shelters. [30:36] What Chris Hopes First-Time Visitors Feel Chris jokes that the most important thing is that guests leave full — and hopefully happy enough to come back. 💬 EPIC Quotes: "Food is one of those things where no matter what background you've got or where you come from, it's something that can bring people together." — Chris Bebe "At the end of the day, I'm very thankful that I get to do what I do. Without customers coming through the door to create memories here, I wouldn't be able to keep doing it." — Chris Bebe "Even something simple — like a kid coming here after a hockey game with their team — can turn into a memory they carry for years." — Chris Bebe 📣 Call to Action: Like what you heard? Subscribe to EPIC Voices for more conversations with the people shaping our community. From local business owners to community leaders and storytellers, each episode brings you closer to the voices that make our region unique. Follow EPIC Voices on social media to stay connected, discover new episodes, and celebrate the stories that keep our community strong.

5 Mar 2026 - 33 min
episode Bokies: Scoops, Shakes, & 50s Memories artwork

Bokies: Scoops, Shakes, & 50s Memories

🎙️Episode Title: Bokies: Scoops, Shakes, & 50s Memories 💭 Episode Description: In this episode of the Epic Voices Podcast, host Tristan sits down with Carrie Marshall, owner of Bokies Diner. Together, they explore why small diners matter to local communities, how preserving decades of history and nostalgia strengthens connections, and the behind-the-scenes work that goes into running a beloved family-style restaurant. From signature dishes like poutine and cheeseburgers to retro décor, neon signs, and community events, this conversation highlights the vital role Bokies plays in bringing people together and keeping local traditions alive. 👤 Guest Information: Name: Carrie Marshall Title: Owner Organization: Bokies Diner Background: * Purchased Bokies in 2011 after previously living downstate * Oversees all aspects of operations: staffing, payroll, ordering, and day-to-day management * Maintains the diner’s retro 1950s style and nostalgic atmosphere * Active in community engagement and seasonal events * Passionate about creating a welcoming environment for both locals and visitors ⏱️ Episode Highlights: [00:00] Introduction & Community Diners Tristan introduces the episode and highlights how diners like Bokies serve as anchors in the community. [01:09] Meet Carrie Marshall Carrie shares her background, connection to Malone, and her role managing all aspects of Bokies. [01:37] History of Bokies Diner From its original 1956 building to expansions, prior owners, and the story behind the “Bokies” name. [04:14] Early Memories & Staff Stories Carrie recounts humorous and memorable experiences from opening day and early staff members. [06:30] Signature Menu Items Discussion of Bokies’ most popular dishes, including poutine, cheeseburgers, and seasonal specials. [09:38] Menu Evolution & Specials How the diner has adapted menus over the years while maintaining traditional favorites and adding unique items. [10:44] What Makes Bokies Unique The diner’s retro décor, neon signs, and sensory-rich atmosphere set it apart from other local spots. [13:38] Daily Operations & Rush Hours Insights into a typical morning, lunch, and dinner rush, including takeout and seasonal variations. [16:19] Community Hub & Welcoming Atmosphere How Bokies accommodates diverse community members, from school kids to regular patrons and visiting families. [18:54] Staff & Customer Relationships The importance of hiring kind, conscientious staff and creating a consistent, welcoming environment. [20:37] Challenges of Restaurant Ownership Behind-the-scenes realities, including equipment issues, staffing, and daily operational demands. [23:20] Creating a “Homey” Experience How Bokies maintains a comfortable and inviting atmosphere for both new and returning guests. [25:14] Nostalgia & Retro Appeal Why 1950s-style décor, décor details, and historical references continue to draw locals and visitors alike. [28:19] Adapting to Changing Times Leveraging social media, technology, and industry trends while preserving core values and diner traditions. [31:00] Ice Cream Conventions & Industry Innovation Carrie shares experiences with the North American Ice Cream Association, creative flavors, and new ideas for the diner. [32:11] Looking to the Future Plans for potential expansions, continued staff growth, and maintaining a busy, welcoming community hub. [34:35] Community Engagement & Upcoming Events “Anything but a cup” day, Christmas in July food drive, staff photo shoots, and other seasonal activities. [37:21] Closing Reflections Carrie shares her vision for Bokies as a place where everyone feels welcome, comfortable, and part of a community. 💬 EPIC Quotes: “Every day is a different day, and you just have to laugh at it.” — Carrie Marshall “I want people to feel welcome and comfortable… they can come, eat, and hang out however they want.” — Carrie Marshall “It’s about maintaining core values while evolving and staying relevant to the community.” — Carrie Marshall 📣 Call to Action: Enjoyed this episode? Subscribe to EPIC Voices for more conversations with the people and organizations preserving, strengthening, and shaping our community. Follow us on social media, share this episode, and consider visiting Bokies to experience a taste of local tradition, nostalgia, and community spirit firsthand.

19 Feb 2026 - 39 min
episode Telling the Story of Franklin County with the Historical Society artwork

Telling the Story of Franklin County with the Historical Society

🎙️Episode Title: Telling the Story of Franklin County with the Historical Society 💭 Episode Description: In this episode of the Epic Voices Podcast, host Tristan sits down with Martha Gardner, Archivist and Librarian for the Franklin County Historical Society. Together, they explore why local history matters, how preserving artifacts and stories helps communities understand who they are, and the behind-the-scenes work that goes into safeguarding Franklin County’s past. From Civil War letters and glass plate negatives to local myths, genealogy research, and future preservation projects, this conversation highlights the vital role history plays in shaping where we’re headed. 👤 Guest Information: Name: Martha Gardner Title: Archivist & Librarian Organization: Franklin County Historical Society Background: * Member of the Historical Society since the early 2000s * Oversees collections, archives, accessioning, and displays * Manages historical research requests and genealogy inquiries * Works extensively with digitization and preservation efforts * Passionate advocate for understanding local history and community identity ⏱️ Episode Highlights: [00:00] Introduction & Why History Matters Tristan introduces the episode and explores how understanding the past helps guide the future. [01:00] Meet Martha Gardner Martha shares her background, connection to Franklin County, and her role at the Historical Society. [04:20] Inside the Historical Society A look at the many roles involved in preserving collections, archives, and community history. [05:45] What Sparked a Love for History Martha reflects on her lifelong fascination with stories, people, and the past. [07:40] The Origins of the Franklin County Historical Society How the Society was first founded in 1903, paused during World War I, and reestablished in the 1960s. [10:30] Remarkable Artifacts & Hidden Treasures Civil War correspondence, handwritten records, glass plate negatives, and everyday documents that bring history to life. [14:20] Local Myths, Legends & Misconceptions Stories about distilleries, underground tunnels, and how historical research separates fact from fiction. [18:10] The Spirit of Franklin County Why self-sufficiency, isolation, and neighborly support define the region’s character. [21:30] How the Society Has Evolved Over Time From relocating buildings to refining collections and modern preservation practices. [25:00] Digitization & Technology in Preservation Scanning archives, organizing databases, and making history more accessible through technology. [26:45] Current & Upcoming Projects Revolutionary War research initiatives, cemetery mapping, and collaboration with local historians. [31:20] Education & Community Engagement Fourth-grade programs, student tours, and helping young people connect with local history. [34:30] Volunteers & Community Support Why volunteers matter and how the community can get involved with the Historical Society. [35:10] What Community Means Martha shares a thoughtful reflection on collaboration, involvement, and shared responsibility. [36:00] Closing Reflections A reminder that our community’s story is still being written—and everyone plays a role. 💬 EPIC Quotes: “People need to know where they came from and why things are the way they are.” — Martha Gardner “We’re still isolated in many ways, and that self-sufficiency is part of who we are.” — Martha Gardner “You can’t do it alone. Community means doing things together.” — Martha Gardner 📣 Call to Action: Enjoyed this episode? Subscribe to EPIC Voices for more conversations with the people and organizations preserving, strengthening, and shaping our community. Follow us on social media, share this episode, and consider supporting or volunteering with your local historical society—because our stories matter.

18 Feb 2026 - 38 min
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