How Trust Builds Long-Term Success in HVAC Sales and Design with Scott Campagna, PE
In this episode of the HVAC On Air Podcast [https://www.linkedin.com/company/hvac-on-air/], host Tony Morimino [https://www.linkedin.com/in/tony-mormino/] speaks with Scott Campagna, PE [https://www.linkedin.com/in/scott-campagna-pe-a954679], Vice President of Housing at IMEG [https://www.linkedin.com/company/imeg-corp/], and host of The Future. Built Smarter. Podcast [https://open.spotify.com/show/5gzxReGsQ9x1JW9qQ1llp7?si=b3c2a315ae014b70], about the importance of relationships in the HVAC industry and how they drive long-term success. Scott shares how trust, responsiveness, and providing real value help build strong partnerships between sales engineers and consulting engineers. They also discuss the role of service, communication during challenges, and the impact of training and mentorship. Scott talks about his experience starting a podcast, overcoming fear, and how technology, including AI, is shaping the future of HVAC design.
KEY TOPICS:
* Building strong relationships between sales engineers and consulting engineers.
* The importance of trust, responsiveness, and long term value in HVAC projects.
* How to support clients during challenges and avoid short term sales thinking.
* Best practices for lunch and learns and adding value instead of selling.
* The role of mentorship, training, and early career development in HVAC.
* How technology, AI, and hybrid work are shaping the future of the industry.
EPISODE HIGHLIGHTS AND TIMESTAMPS:
* [00:00] - Teaser
* [01:17] - Tony Introduction and Scott Campagna, PE from IMEG
* [01:31] - How Tony and Scott first met at Dave & Busters
* [03:23] - Why relationships are the foundation of the industry
* [06:07] - Long-term trust over one-off sales
* [08:41] - Being responsive when problems arise
* [11:57] - How to do effective lunch and learns
* [16:57] - Scott's podcast and Tony's inspiration
* [24:04] - In-person interaction vs. hybrid work
* [30:13] - The value of mentorship early in your career
* [33:27] - AI as a tool, not a crutch
* [37:52] - Wrapping up and future plans
📢Disclaimer:
The information in this video is provided for general informational purposes only. It is not intended to be, and should not be relied upon as, professional HVAC training or instruction. All HVAC work should be performed by qualified technicians in accordance with local codes, manufacturer specifications, and applicable safety standards.
Ambient Enterprises LLC, its affiliates, and their respective employees are not responsible for any injuries, damages, or losses that may result from the use or misuse of the information or techniques demonstrated in this video.
🔗 Follow the Guest:
👉 Scott Campagna, PE: https://www.linkedin.com/in/scott-campagna-pe-a954679 [https://www.linkedin.com/in/scott-campagna-pe-a954679]
🔗 Follow His Company:
👉 IMEG: https://www.linkedin.com/company/imeg-corp/ [https://www.linkedin.com/company/imeg-corp/]
🔗 Follow his podcast, The Future. Built Smarter.:
👉Spotify: https://open.spotify.com/show/5gzxReGsQ9x1JW9qQ1llp7?si=b3c2a315ae014b70 [https://open.spotify.com/show/5gzxReGsQ9x1JW9qQ1llp7?si=b3c2a315ae014b70]
👉Apple Podcast: https://podcasts.apple.com/gr/podcast/the-future-built-smarter/id1561051016 [https://podcasts.apple.com/gr/podcast/the-future-built-smarter/id1561051016]
🔗 Follow our Host, Tony Mormino:
👉 LinkedIn Profile: https://www.linkedin.com/in/tony-mormino/ [https://www.linkedin.com/in/tony-mormino/]
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👉 Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-on-air/id1866894292 [https://podcasts.apple.com/us/podcast/hvac-on-air/id1866894292]
🎙️ Hosted by Tony Mormino, tune in to HVAC On Air for the technical insights, engineering breakdowns, and professional development tools that drive our industry forward.