Quality Improvement @ ELFT: 10 Conversations for 10 Years

Hear Don Berwick’s reflections on the last 30 years of the healthcare improvement movement, and his predictions for the future of this field. Explore what healthcare organisations can do to improve the health of the population.  Delve into the agents that create health and learn more about the deployment of healthcare improvement around the world that focuses on health and not solely on care that is delivered in hospitals or healthcare settings.   Reflect on the developments in healthcare improvement over the last three decades, and how we can continue to execute the improvements required and embed them thoroughly in the organisations that make up healthcare.  Examine the role of ELFT and other healthcare organisations in the co-production of health together with the people we serve. Consider what the improvement community can do to equip themselves for the challenges ahead and how they can lead in the movement towards achieving health, not just healthcare. In our final episode, join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT and his guest Don Berwick, Founder, President Emeritus and Senior Fellow of the Institute for Healthcare Improvement. Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube [https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3]. Visit our website to learn more:  https://qi.elft.nhs.uk [https://qi.elft.nhs.uk]

Explore the future of healthcare improvement with Dr Kedar Mate, CEO and President of the Institute for Healthcare Improvement.   Reflect on the evolution in the way we have practised improvement over the past 100 years, from Codman’s ‘Minimum Standard’, through the co-evolution of evidence-based medicine and iterative cycles of change, to an era of collaborative improvement.   Looking ahead, what advice does Kedar have for the global community of improvers in health and care, and where does he believe improvers should be applying their effort? Examine the competencies leaders of the future will be required to demonstrate and consider how a digitally enabled environment will impact on the future of health creation and healthcare improvement. Join Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement in conversation with Dr Kedar Mate.    Watch all of our ‘10 Conversations for 10 Years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust. Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube [https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3]. Visit our website to learn more:  https://qi.elft.nhs.uk [https://qi.elft.nhs.uk]

Explore how we see Quality Improvement as a science developing in future.  Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), featuring Pierre Barker, Chief Scientific Officer at the IHI, and Peter Margolis, Co-Director of the James M. Anderson Centre for Health Systems Excellence at Cincinnati Children’s Hospital. We delve in to why we describe Quality Improvement as a science, and consider how we take that science, and design Quality Improvement in a way that gives us the best possible chance of success. Discover what we can do to strengthen the scientific rigour with which we apply Quality Improvement.  We discuss how to support people who do not naturally see themselves as scientists to adopt this curiosity and method of thinking about making change. In the spirit of improvement, our speakers share their predictions for the future of the field of improvement science.  How might AI impact on the science of improvement? Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube [https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3]. Visit our website to learn more:  https://qi.elft.nhs.uk [https://qi.elft.nhs.uk]

Discover how we can take Quality Improvement outside of healthcare, and support partner organisations to adopt an improvement approach.  Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, and Professor Jason Leitch, National Clinical Director in the Scottish Government, as they explore the topic of improving across a whole system. Professor Jason Leitch has led Scotland's multi-year improvement journey, including the application of improvement far beyond the boundaries of healthcare delivery.  Draw on his experience as he shares examples and stories from other sectors that are already partnering with healthcare organisations to improve outcomes. Explore how to make the method and tools of improvement accessible to people and enable them to apply them in their own setting.  We share some simple tips that are applicable to improvement practice anywhere in the world. Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube [https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3]. Visit our website to learn more:  https://qi.elft.nhs.uk [https://qi.elft.nhs.uk]

Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement.  Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy. Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s improvement journey.   Explore the aspects of improvement capability that are most helpful in creating a culture of continuous improvement.  How has ELFT’s approach evolved over time? Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement host a conversation with Dr Bob Lloyd, Vice President at the Institute for Healthcare Improvement.  Bob has led the IHI’s work on capacity and capability building around the world. Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube [https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3]. Visit our website to learn more:  https://qi.elft.nhs.uk [https://qi.elft.nhs.uk]