The Customer Success Roadmap

Podcast by Rifan Suheir

English

Business

Then 99 kr. / month. Cancel anytime.

20 hours of audiobooks / month
Podcasts only on Podimo
All free podcasts

About The Customer Success Roadmap

Welcome to ’Customer Success Roadmap,’ your go-to podcast for navigating the ever-evolving landscape of customer success in the realm of SaaS. Join us as we explore the latest trends, share invaluable insights, and discuss best practices essential for driving customer satisfaction and retention. Whether you’re a seasoned professional or just starting in the field, our episodes offer actionable strategies and expert advice to help you chart a course toward sustainable success. Tune in and let’s embark on this journey together.

All episodes

3 episodes

A Conversation with Guy Galon

In this episode, we dive into: > Career Journey and Passion: Guy explained how his diverse background shaped his understanding of customer needs. > Challenges in the APAC Region: We discussed misconceptions that hinder Customer Success adoption and promote departmental collaboration. > Focus Areas for CSMs: Guy emphasized essential skills for CSMs, including relationship-building and domain expertise for success.

20 Oct 2024 - 18 min

A Conversation with Kushlani De Silva - Marketing's Role in Enhancing Customer Success.

In this episode, we dive into: > The importance of successful marketing in achieving customer success > Customer loyalty and what drives it > The impact of the recurring revenue model on marketing efforts.

19 Jun 2024 - 23 min

A Conversation with Uthpala Pinnaduwahewa

Explore the significance of customer success and experience through a compelling podcast featuring insights from an industry expert.

13 May 2024 - 21 min

En fantastisk app med et enormt stort udvalg af spændende podcasts. Podimo formår virkelig at lave godt indhold, der takler de lidt mere svære emner. At der så også er lydbøger oveni til en billig pris, gør at det er blevet min favorit app.

Rigtig god tjeneste med gode eksklusive podcasts og derudover et kæmpe udvalg af podcasts og lydbøger. Kan varmt anbefales, om ikke andet så udelukkende pga Dårligdommerne, Klovn podcast, Hakkedrengene og Han duo 😁 👍

Podimo er blevet uundværlig! Til lange bilture, hverdagen, rengøringen og i det hele taget, når man trænger til lidt adspredelse.

Choose your subscription