This AI Startup Is Changing How Call Centers Work Forever

This AI company only has a 2% acceptance rate | Dan Mishin

Dan Mishin is the Founder and CEO of Manifest OS, an AI-native legal infrastructure platform helping lawyers double their income by eliminating non-legal work. Before Manifest, he founded June Homes and learned hard lessons about business fundamentals. Dan and Jason discuss why lawyers spend two-thirds of their time doing non-legal work, and how Manifest uses AI to handle everything from business development to case prioritization. They also cover the psychology of restarting after failure, why hustling doesn't matter if your fundamentals are wrong, and how having no options can be liberating. Find more like this on Change Order. Dan Mishin is the Founder and CEO of Manifest OS, an AI-native legal infrastructure platform helping lawyers double their income by eliminating non-legal work. Before Manifest, he founded June Homes and learned hard lessons about business fundamentals. Dan and Jason discuss why lawyers spend two-thirds of their time doing non-legal work, and how Manifest uses AI to handle everything from business development to case prioritization. They also cover the psychology of restarting after failure, why hustling doesn't matter if your fundamentals are wrong, and how having no options can be liberating. Find more like this on Change Order. Connect with us here: Dan Mishin: https://www.linkedin.com/in/danielmishin/ Jason Shuman: https://www.linkedin.com/in/jasonshuman/ 00:00 Introduction 02:30 From Crimea to Berlin: The Origin of a Business Idea 09:45 Building a Hostel Empire Across 13 Countries 21:30 Exiting a Business and the Decision to Start Over 29:00 Arriving in America: The First Call That Changed Everything 38:00 Why He Refused to Build Another Legal Software Company 47:30 Inside Manifest OS: Reimagining How Legal Work Gets Done 57:00 Global Expansion and the Future of Legal Services

Who Actually Wins When Everyone Has AI | Dan Shipper

AI is changing what it means to be good at your job. Dan Shipper, co-founder and CEO of Every, shares how he went from productivity writer to leading an AI-native company running six apps with a lean team, without being a full-time engineer. In this episode with Jason Shuman, Dan gets into: - how shipping work now looks more like directing - systems than writing code - why managing AI feels like running a company - how compound systems prevent the same mistakes from happening again - why allocation is becoming the most important skill heading into 2026 This episode offers a clear look at how founders and operators are adapting as AI reshapes how work gets done. Connect with us here: Dan Shipper: https://www.linkedin.com/in/danshipper/ [https://www.linkedin.com/in/danshipper/] Jason Shuman: https://www.linkedin.com/in/jasonshuman/ [https://www.linkedin.com/in/jasonshuman/] Every Inc: https://www.linkedin.com/company/everyinc/ [https://www.linkedin.com/company/everyinc/] Change Order: https://www.linkedin.com/company/change-order/ [https://www.linkedin.com/company/change-order/]

This AI Startup Is Changing How Call Centers Work Forever

When’s the last time you had a good customer experience? Alex Levin, Co-founder and CEO of Regal AI, is building AI Phone Agents that handle millions of customer calls for a small fraction of the cost, and drive higher customer satisfaction.  In this episode with Jason Shuman, Levin gets into: • why companies moved away from phone calls despite customer demand. • how legacy vendors decided voice wasn’t worth improving. • why AI voice is now cheaper and more consistent than humans. • what slows big companies from adopting voice AI. • how AI handles the tier-1 work while humans focus on harder problems. Connect with us here: 1. Alex Levin: https://www.linkedin.com/in/alexlevin1 [https://www.linkedin.com/in/alexlevin1] 2. Jason Shuman: https://www.linkedin.com/in/jasonshuman/ [https://www.linkedin.com/in/jasonshuman/] 3. Change Order: https://www.linkedin.com/company/change-order/ [https://www.linkedin.com/company/change-order/] 4. Primary Venture Partners: https://www.linkedin.com/company/primary-venture-partners/ [https://www.linkedin.com/company/primary-venture-partners/]

Inside How Crosby Is Automating the $1 Trillion Legal Industry | Ryan Daniels of Crosby

What if the future of law isn’t about replacing lawyers, but supercharging them? Ryan Daniels, Co-founder and CEO of Crosby, is building the world’s first AI-powered law firm that blends human judgment with machine speed to handle contracts in hours, not days. In this episode with Jason Shuman, he discusses: • why the $1T legal industry is finally ready for automation. • how Crosby became an AI-first law firm that works through Slack. • what he learned from India’s legal outsourcing boom. • why speed is the real edge in legal tech. • how AI and human lawyers now work side by side. Connect with us here: 1. Ryan Daniels- https://www.linkedin.com/in/crosbyryan/ [https://www.linkedin.com/in/crosbyryan/] 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ [https://www.linkedin.com/in/jasonshuman/] 3. Change Order- https://www.linkedin.com/company/change-order/ [https://www.linkedin.com/company/change-order/] 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/ [https://www.linkedin.com/company/primary-venture-partners/]

The Newsletter Everyone in Tech Reads | The Generalist & Mario Gabriele

The pace of innovation has never been faster or harder to follow. Mario Gabriele [https://www.linkedin.com/in/mariogabriele/], founder of The Generalist, a newsletter and community helping over 150K readers make sense of what matters in tech, AI, and venture, joins Jason Shuman [https://www.linkedin.com/in/jasonshuman/] to share how deep research and storytelling help him decode the forces shaping what’s next. They get into: • the mental models behind The Generalist’s most-read stories • why 95% of early stage investing comes down to the founder • how writing builds sharper intuition than data ever could Connect with us here: 1. Mario Gabriele- https://www.linkedin.com/in/mariogabriele/ [https://www.linkedin.com/in/mariogabriele/] 2. Jason Shuman- https://www.linkedin.com/in/jasonshuman/ [https://www.linkedin.com/in/jasonshuman/] 3. Change Order- https://www.linkedin.com/company/change-order/ [https://www.linkedin.com/company/change-order/] 4. Primary Venture Partners- https://www.linkedin.com/company/primary-venture-partners/ [https://www.linkedin.com/company/primary-venture-partners/] 00:00 Trailer 01:06 The Generalist: From Concept to Execution 04:12 Writing Process and Research Techniques 13:04 Navigating the Media Landscape and Investment Insights 35:51 Challenges in Seed Stage Investing 36:47 Evaluating Founders: Insights from Hummingbird 45:11 Market Dynamics and AI Bubble 59:00 Lessons from the Generalist's Journey