Coaching for Leaders

MINDA HARTS: TALK TO ME NICE Minda Harts is a bestselling author, workplace consultant, and sought-after keynote speaker who is redefining what it means to build trust in the workplace. As the bestselling author of The Memo, Right Within, and You Are More Than Magic, Minda has empowered thousands to be their own best advocates and navigate workplace challenges with confidence. She has just released her newest book, Talk to Me Nice: The Seven Trust Languages for a Better Workplace [https://bookshop.org/a/90226/9781250339980]. Sometimes we assume that we’re helping by shielding people from difficult news. But as we all know, virtually everyone wants transparency from leaders. In this conversation, Minda shows us how to get better at it. KEY POINTS * You’re not helping by shielding people from difficult conversations. * Most everyone assumes baseline behaviors of employees. Employees expect reciprocity through transparency. * We often think about transparency with information that’s known. Just as important is clarity about what’s not known. * Even when you can’t share news, you can put time and resources into what will help people handle a new reality when it arrives. * Transparency provides clear, honest, and timely information. * Promote transparency in roles. A job description is a helpful starting point for this. * Good intentions do not mean good impact. When changes happen, communicate them as quickly as practical. RESOURCES MENTIONED * Talk to Me Nice: The Seven Trust Languages for a Better Workplace [https://bookshop.org/a/90226/9781250339980]* by Minda Harts INTERVIEW NOTES Download my interview notes [https://coachingforleaders.com/mp-files/minda-harts-getting-better-at-transparency.pdf/] in PDF format (free membership required). RELATED EPISODES * The Path Towards Trusting Relationships, with Edgar Schein and Peter Schein [https://coachingforleaders.com/podcast/trusting-relationships-edgar-schein-peter-schein/] (episode 539) * How to Help Difficult Conversations Go Better, with Sheila Heen [https://coachingforleaders.com/podcast/difficult-conversations-go-better-sheila-heen/] (episode 655) * Preparing for a Conversation with Someone You Don’t Trust, with Charles Feltman [https://coachingforleaders.com/podcast/conversation-with-someone-you-dont-trust-charles-feltman/] (episode 708) EXPERT PARTNER Are you a talent development or human resources leader seeking a coach for an internal client? Coaching for Leaders has partnered with some of the top coaches in the world, including a number of past podcast guests. Help us make an introduction by visiting our Expert Partners Page [http://coachingforleaders.com/partners] and telling us what you’re seeking in a coach. DISCOVER MORE Activate your free membership [https://coachingforleaders.com/free] for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus [https://coachingforleaders.com/plus].

NANCY DUARTE: DATASTORY Nancy Duarte is a communication expert who has been featured in Fortune, Time Magazine, Forbes, Fast Company, Wall Street Journal, New York Times, and many others. Her firm, Duarte, Inc. [https://www.duarte.com/], is the global leader behind some of the most influential visual messages in business and culture. Nancy has written many best-selling books, including Slide:ology, Resonate, and Illuminate. She is the author of the new book DataStory: Explain Data and Inspire Action Through Story [https://bookshop.org/a/90226/9781940858982]*. In this conversation, Nancy and I discuss the realities of executive life, how executives are measured, and why you should expect to be grilled when briefing them. With intentional preparation, you’ll be prepared to more successfully influence executives both inside the organization — and with your customers. KEY POINTS * “The higher their level of authority, the more structured and brief your approach should be.” -Nancy Duarte * Time is an essential asset for executives. Appreciating how much they work to maximize efficiency can help you align better with their world. * Craft a recommendation that’s brief and easily skimmable. Leave time for questions and expect to be grilled. * Executives are measured on money (revenue/profit and costs), market (market share and time to market), and exposure (retention and risk). * Know how executives plan to consume information. Tailor your message and medium to align with these preferences. RESOURCES MENTIONED * DataStory: Explain Data and Inspire Action Through Story [https://bookshop.org/a/90226/9781940858982]* by Nancy Duarte * Duarte DataStory [https://www.duarte.com/datastory/] INTERVIEW NOTES Download my highlights [https://coachingforleaders.com/wp-content/uploads/free/nancy-duarte-datastory.pdf] from DataStory in PDF format (free membership required). RELATED EPISODES * Success on Presentation Day, with David Sparks [https://coachingforleaders.com/podcast/159/] (episode 159) * Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez [https://coachingforleaders.com/podcast/268/](episode 268) * Executive Presence with Your Elevator Speech, with Tom Henschel [https://coachingforleaders.com/podcast/316/] (episode 316) * Get Your Emails Read [https://coachingforleaders.com/podcast/get-your-emails-read/] (Dave’s Journal) DISCOVER MORE Activate your free membership [https://coachingforleaders.com/free] for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

PATRICK LENCIONI: THE 6 TYPES OF WORKING GENIUS Patrick Lencioni is founder and president of The Table Group, a firm dedicated to protecting human dignity in the world of work, personal development, and faith. Pat is the author of twelve best-selling books with over seven million copies sold. The Five Dysfunctions of a Team remains a national best-seller and he’s also the author of The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team [https://bookshop.org/a/90226/9781637743294]. Many of us have heard the invitation from Jim Collin’s book _Good to Great_ to get the right people on the bus. But once the right people are on the bus, how to do you find the right seat for each person? On this episode, Pat and I discuss how to utilize the Working Genius model to find the right work for the right team members. KEY POINTS * When addressing burnout, the type of work someone does is more significant than the volume of work. * Three stages of work are present for almost every team: ideation, activation, and implementation. * A cup of coffee in an excellent thermos can stay hot an entire day — that’s true of us when we’re aligned with our working geniuses. * Finding the right work for a team member is far easier than finding the right person culturally. Before you look elsewhere, be sure they are in the right seat. * To fill gaps in your team’s geniuses, you can hire, borrow, or find people where competence will suffice for now. Resist the temptation to immediately jump to hiring. RESOURCES MENTIONED * The 6 Types of Working Genius assessment [https://www.workinggenius.com/] * The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team [https://bookshop.org/a/90226/9781637743294] by Patrick Lencioni INTERVIEW NOTES Download my interview notes [https://coachingforleaders.com/wp-content/uploads/free/patrick-lencioni-the-6-types-of-working-genius.pdf] in PDF format (free membership required). RELATED EPISODES * How to Get the Ideal Team Player, with Patrick Lencioni [https://coachingforleaders.com/podcast/301/] (episode 301) * How to Lead an Offsite, with Tom Henschel [https://coachingforleaders.com/podcast/377/] (episode 377) * The Mindset Leaders Need to Address Burnout, with Christina Maslach [https://coachingforleaders.com/podcast/mindset-to-address-burnout-christina-maslach/](episode 609) DISCOVER MORE Activate your free membership [https://coachingforleaders.com/free] for full access to the entire library of interviews since 2011, searchable by topic. At an inflection point? Request an invitation [https://coachingforleaders.com/academy/] to apply for the Coaching for Leaders Academy in September.

MICHAEL BUNGAY STANIER: CHANGE SIGNAL Michael Bungay Stanier is best known for The Coaching Habit, the best-selling coaching book of the century and recognized as a classic. He was a Rhodes Scholar, and was recently awarded the coaching prize by Thinkers50. He’s now the host of the new Change Signal podcast [https://changesignal.squarespace.com/podcast]. If you’re doing change right, it’s going to be messy. In this conversation, Michael Bungay Stanier returns to show us where to start, the key mindsets to have, and the first steps for getting traction. KEY POINTS * If you’re doing change right, it’s going to be messy. * Before you remove a fence, figure out why it’s there. * Take inspiration from Emily Dickinson: “Tell all the truth but tell it slant.” * Beware giving lip service to the emotional realities of change and then moving forward without really addressing them. * Strategy is a living conversation. Run experiments. Fire bullets before cannonballs. * Motivation is a critical factor in change. Better to be less efficient and have people with you than to force compliance with a “perfect” plan. Emily Dickinson: > Tell all the truth but tell it slant — > > Success in Circuit lies > > Too bright for our infirm Delight > > The Truth’s superb surprise > > As Lightning to the Children eased > > With explanation kind > > The Truth must dazzle gradually > > Or every man be blind — RESOURCES MENTIONED * Change Signal podcast [https://changesignal.squarespace.com/podcast] hosted by Michael Bungay Stanier * The Coaching Habit [https://bookshop.org/a/90226/9780978440749]* by Michael Bungay Stanier RELATED EPISODES * Engaging People Through Change, with Cassandra Worthy [https://coachingforleaders.com/podcast/engaging-people-through-change-cassandra-worthy/] (episode 571) * How to Approach a Reorg, with Claire Hughes Johnson [https://coachingforleaders.com/podcast/approach-a-reorg-claire-hughes-johnson/] (episode 621) * How to Prevent a Team From Repeating Mistakes, with Robert “Cujo” Teschner [https://coachingforleaders.com/podcast/prevent-team-from-repeating-mistakes-cujo-teschner/] (episode 660) EXPERT PARTNER Are you a talent development or human resources leader seeking a coach for an internal client? Coaching for Leaders has partnered with some of the top coaches in the world, including a number of past podcast guests. Help us make an introduction by visiting our Expert Partners Page [http://coachingforleaders.com/partners] and telling us what you’re seeking in a coach. DISCOVER MORE Activate your free membership [https://coachingforleaders.com/free] for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus [https://coachingforleaders.com/plus].

KEVIN EVERS: THERE’S NOTHING LIKE THIS Kevin Evers is a Senior Editor at Harvard Business Review. Passionate about shaping groundbreaking research and amplifying pioneering ideas, he has edited bestselling and award-winning books on high performance, creativity, innovation, digital disruption, marketing, and strategy. He is the author of There’s Nothing Like This: The Strategic Genius of Taylor Swift [https://bookshop.org/a/90226/9798892790178]*. You may love her music. You may not. You may think she’s a business genius…or perhaps no. But one thing is for sure, you cannot ignore Taylor Swift. In this conversation, Kevin and I explore Swift’s strategic approach and what every leader can learn from her success. KEY POINTS * Swift knows exactly her “job to be done” and delivers on it consistently. * Swift treats her fans’ emotions and experiences with respect, and they respond in kind. * Andy Grove famously said that only the paranoid survive. It’s one of many traits that helps Swift stay successful. * Swift’s transition to pop was promotion-focused rather than prevention-focused. She led the story of her transformation. * Not only is Swift clear on her vision, but she regularly reflects on the difficult steps to get there. * Swift is a remarkable example of antifragility. Not only does she withstand stress and shocks, but they make her stronger. RESOURCES MENTIONED * There’s Nothing Like This: The Strategic Genius of Taylor Swift [https://bookshop.org/a/90226/9798892790178]* by Kevin Evers INTERVIEW NOTES Download my interview notes [https://coachingforleaders.com/mp-files/kevin-evers-what-leaders-should-learn-from-taylor-swift.pdf/] in PDF format (free membership required). RELATED EPISODES * Doing Better Than Zero Sum-Thinking, with Renée Mauborgne [https://coachingforleaders.com/podcast/better-than-zero-sum-thinking-renee-mauborgne/] (episode 641) * The Reason People Make Buying Decisions, with Marcus Collins [https://coachingforleaders.com/podcast/reason-people-buy-marcus-collins/] (episode 664) * How to Keep Improving, with Maurice Ashley [https://coachingforleaders.com/podcast/keep-improving-maurice-ashley/] (episode 697) DISCOVER MORE Activate your free membership [https://coachingforleaders.com/free] for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus [https://coachingforleaders.com/plus].