Behind the Scenes of Award-Winning Customer Support at SIOS

Why High Availability Matters in Video Surveillance

The conversation dives into how modern video management platforms like Milestone XProtect are scaling, the role of partner ecosystems, and how high availability solutions, including those from SIOS Technology, help ensure continuous visibility and resilience. If you’re building or managing video systems in regulated or high-risk environments, this episode highlights why designing for failure is no longer optional; it’s the standard. https://us.sios.com/ [https://us.sios.com/]

Building the Future of High Availability

Devin Haynes, Product Owner at SIOS Technology, discusses how the SIOS product roadmap is shaped by customer experience, market trends, and emerging technologies such as automation and AI, and how it all requires trusted high availability solutions. From balancing innovation and maintenance to exploring predictive high availability, this episode offers an inside look at how resilient software is built. https://us.sios.com/ [https://us.sios.com/]

Why SQL Server Audits Go Wrong, and How to Prevent

Ninety-seven percent of environments are virtualized. Forty percent are hybrid. That complexity makes SQL Server licensing harder to manage than most leaders realize. In this episode, Shawn M. Upchurch, Founder & CEO of UpSearch, explains why traditional SQL Server audits fall short, how visibility gaps form, and what continuous governance looks like in practice. If you want to avoid unexpected true-up costs and better understand your SQL Server licensing exposure, this episode is for you. https://upsearch.com/ [https://upsearch.com/] https://us.sios.com/ [https://us.sios.com/]

Behind the Scenes of Award-Winning Customer Support at SIOS

In this episode of Don’t Fail Me Now, Dave Bermingham speaks with Sandi Hamilton, Director of Product Support at SIOS Technology, about building and leading a global 24x7 customer support team. They discuss prioritizing critical outages, maintaining calm under pressure, collaborating across engineering and product management, and why the human element remains essential even in the age of AI. https://us.sios.com/ [https://us.sios.com/]

Protecting the Protectors: High Availability for Security and Compliance Platforms

Security and compliance platforms are designed to safeguard your organization, but what ensures their availability when infrastructure fails? In this episode of Don’t Fail Me Now, host Dave Bermingham is joined by Justin Chandler, Senior Solutions Engineer at Cimtrak / Cimcor, Inc., to explore how file integrity monitoring, compliance automation, and high availability work together to eliminate blind spots. From reducing alert fatigue and enforcing secure configuration baselines to preventing data loss during outages, Justin explains why resilience must extend to the very systems responsible for monitoring your environment. The conversation also dives into trends in automation, containerization, and DevSecOps, and why continuous compliance and real-time enforcement are becoming essential in today’s always-on IT landscape. https://www.cimcor.com/ [https://www.cimcor.com/] https://us.sios.com/ [https://us.sios.com/]