Ep 430: The Customer is Usually Right (Even When You Hate the Answer)

Ep 430: The Customer is Usually Right (Even When You Hate the Answer)

In this episode of Game Changers for Government Contractors, Michael LeJeune sits down with Dean Wegner, founder and CEO of Authentically American, to explore the leadership lessons, branding strategies, and entrepreneurial mindset behind building a fast-growing American-made apparel company. Dean shares how his experiences at West Point, Ranger School, and leading soldiers shaped his approach to business, customer service, and team building. He also reveals the biggest mistake he made as a founder, why listening to customers transformed his company, and the three keys to earning national media coverage without a massive marketing budget. Whether you're building a GovCon company or any business, this conversation is packed with practical lessons on leadership, storytelling, branding, and creating an unforgettable customer experience.

Ep 429: The Leadership Vacuum Killing Your Company's Growth

In this episode, Michael LeJeune explains why businesses often stall between $1 million and $5 million in revenue, not because the opportunity disappears, but because the founder is still leading like it’s a startup. He breaks down the differences between leading in the military, corporate America, and a growing small business, and why those leadership styles don’t always translate. You’ll also learn how to identify whether your company has the right leaders, the right culture, and the right mindset to scale beyond its current ceiling. If your company has stopped growing and you can’t quite figure out why, this episode may help you find the answer.

Ep 428: How Smart CEOs Use AI

In this episode, Michael sits down with Ben Thompson from The Operations Guide to explore what AI looks like when it becomes part of your business instead of just another chatbot. They discuss building an AI productivity headquarters, connecting tools like Google Drive and Read.ai, using Claude Code and Codex to automate real work, and identifying the repetitive business problems AI can solve today. If you’ve been frustrated with AI, overwhelmed by constant updates, or unsure where to begin, this conversation will completely change how you think about it. You’ll walk away with practical examples, a better framework for using AI, and a simple question every business owner should ask before investing in another tool: What work gets deleted if I use this?

Ep 427: The BD Lie of Busyness

Most government contractors are measuring the wrong things. They celebrate phone calls made, emails sent, and capability statements distributed, while completely ignoring the only metrics that actually predict contract wins. In this episode, Michael breaks down why activity is one of the biggest lies in business development. He explains the difference between being busy and making progress, why meaningful conversations should be your primary KPI, how many Sources Sought and proposals you should realistically target each month, and the critical difference between P-Win and your actual win rate. If you’re tired of spinning your wheels and want a BD process that produces results instead of excuses, this episode gives you the framework to start measuring what actually matters.

Ep 426: The Biggest CMMC Mistakes Contractors Are Making

CMMC is no longer a future problem. It’s becoming a requirement for contractors that want to compete for Department of Defense work. In this episode, Michael sits down with Ed Terensky of DTS to break down what contractors need to know about cybersecurity, compliance, and protecting sensitive government information. They discuss CUI, common misconceptions about CMMC, how to evaluate cybersecurity providers, and why many companies are creating bigger problems by looking for the cheapest path to compliance. If you’re a government contractor trying to prepare for the next phase of CMMC enforcement, this conversation provides practical guidance on how to secure your business and avoid costly mistakes.