Ep 151: Improving IDD Healthcare Through Telemedicine and Specialized Training

Ep 151: Improving IDD Healthcare Through Telemedicine and Specialized Training

Dr. Matthew Kaufman discusses his journey as an emergency physician who recognized significant gaps in healthcare for people with intellectual and developmental disabilities (IDD), including lack of training, overreliance on emergency departments, and frequent unnecessary testing and hospitalizations. He explains how these challenges led to the creation of StationMD, a telemedicine service providing 24/7 access to specialized clinicians who can quickly assess patients, guide caregivers, and often resolve issues without ER visits—reportedly in over 90% of cases. The discussion highlights the importance of specialized training, better integration between healthcare and home support systems, and the role of simple, accessible technology in improving outcomes, increasing independence, and reducing costs. Kaufman emphasizes that empowering caregivers, improving provider education, and giving individuals with IDD more autonomy in their healthcare are key to achieving better, more equitable health outcomes.

Ep 150: Empowering Learning: Building Inclusive Skills for Adults with Disabilities

Educator and curriculum designer Kathleen Chauffe specializes in creating training programs for adults with intellectual and developmental disabilities (IDD). She explains how her career evolved from a passion for teaching into developing practical, accessible curricula used in adult day programs, with a focus on employability and life-enrichment skills. Her work emphasizes making lessons easy for support staff to deliver, even without formal teaching backgrounds, while ensuring hands-on, engaging learning for participants. Chauffe highlights the success of her programs, such as improved engagement and retention among learners, and discusses ongoing efforts to modernize delivery through online tools. She concludes by sharing key insights: allowing extra time for responses, recognizing that individuals may understand more than they can express, and promoting inclusion through respectful, direct interaction with people with disabilities.

Ep 149: Why 'Not Acting Right' Signals Hidden Health and Life Issues in IDD

In this IDD Perspectives webinar the focus is on understanding why individuals with intellectual and developmental disabilities (IDD) may appear to be "not acting right," emphasizing that such behaviors are often signals of underlying issues rather than merely behavioral or psychiatric problems. Guest Dr. Matt Holder and host Craig Escudé highlight the importance of first ruling out medical causes such as pain, illness, infections, dental problems, medication side effects, or undiagnosed conditions, as these can be easily overlooked but have serious consequences. They also discuss environmental and social factors—such as life changes, lack of support, stress, or unmet needs—along with sensory sensitivities and psychological experiences like grief or trauma. A key message is that psychiatric diagnoses are frequently overused, leading to unnecessary medications and harmful side effects, when the real causes may lie elsewhere. The discussion stresses careful observation of patterns, person-centered care, better training for healthcare providers, and strong advocacy from caregivers to ensure individuals with IDD receive accurate diagnoses, appropriate care, and respectful treatment.

Ep 148: Putting People First: The Power of Person-Centered Care

This interview features Tanya Richmond, a social worker and consultant specializing in person-centered practices, which focus on understanding individuals—especially those with intellectual, developmental, or age-related vulnerabilities—by balancing what is important to them (their preferences, values, and sense of purpose) with what is important for them (their health and safety). Richmond explains that truly person-centered support requires deep listening, observation, and structured skills—such as "good day/bad day" analysis and understanding routines—to uncover what matters most to individuals, even when they cannot communicate verbally. She discusses her career progression into this field, her work training organizations, and the development of interactive e-learning courses designed to teach these practices to caregivers, professionals, and families. The conversation highlights the importance of empowering individuals to direct their own lives, improving caregiver confidence and reducing burnout, and adapting training to meet the needs of aging populations and people with disabilities. Richmond concludes by emphasizing three key principles: listen first to understand the person, focus on strengths rather than limitations, and promote inclusion and belonging so individuals can fully participate in their communities.

Ep 147: Leading with Compassion: Building Inclusive, Person‑Centered Supports for People with IDD

Kari (Carrie) Johnston and Jodie Marotz, leaders at New Horizons and the Human Service Agency in Watertown, South Dakota, discuss their careers and the wide range of supports they provide for people with intellectual and developmental disabilities (IDD), including group homes, community living, employment supports, day services, mental health care, substance use services, and crisis stabilization. They reflect on their professional journeys, emphasize the importance of training, listening, relationship‑building, trauma‑informed care, and helping people achieve independence, and acknowledge ongoing challenges such as staffing shortages and stigma. Throughout the conversation, they stress seeing people with disabilities as individuals first, remaining calm and compassionate, investing in staff education, encouraging community involvement, and recognizing both the progress made and the work still needed to improve equity, dignity, and quality of life for people with IDD.